Senior customer support engineer Work, Jobs in Birmingham, Eng (with Salaries)

Planner
McDermott Building & Civil Eng Ltd —Coleshill
- Full-time
- Civil engineering
- Contracts
- Construction experience
Quick apply
14d
Resource and Workflow Manager
West Midlands Combined Authority —Birmingham
- £59,417 - £66,614 a year
- Part-time
- Continuous improvement
- Agile
- Communication skills
- Annual leave
- Employee discount
8d
Senior Customer Support Engineer
MITSUBISHI ELECTRIC ICONICS DIGITAL SOLUTIONS UK —Dudley
- £30,000 - £40,000 a year
- Full-time
- Computer Science
- Programmable logic controllers
- Bachelor's degree
Quick apply
14d
3rd Line Support Engineer
wavenet —Shirley
- Full-time
- Azure
- Windows
- Continuous improvement
- Annual leave
- Employee assistance programme
Quick apply
Senior Systems Engineer
The Manufacturing Technology Centre —Coventry
- Full-time
- Hybrid work
- Team management
- No degree
- Mentoring
Quick apply
Senior Quality Assurance Engineer
Energym —Shirley
- Full-time
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Free parking
Quick apply
6d
Network Engineer Field Operative & Help Desk Support
Power Fibre —Birmingham
- £26,000 - £35,000 a year
- Full-time
- In-person
- Communication skills
- Referral programme
Quick apply
1d
Customer Service Desk Manager
HSM (UK) Ltd —Burntwood
- £35,000 a year
- Full-time
- Data analysis skills
- Continuous improvement
- In-person
- Flexitime
- Sick pay
Quick apply
6d
Senior Tendering Engineer
Sulzer —Telford
- Full-time
- Contracts
- Negotiation
- Annual leave
- Employee assistance programme
Senior Solutions & Infrastructure Engineer
Computors Limited —Wolverhampton
- £48,000 - £55,000 a year
- Full-time
- Hybrid work
- Azure
- Presentation skills
- Mentoring
- Free parking
- Annual leave
Quick apply
8d
Senior Controls Engineer
The Manufacturing Technology Centre —Coventry
- Full-time
- Engineering
- Programmable logic controllers
- No degree
- Work from home
Quick apply
IT Support Engineer
Precision Ceramics —Birmingham
- Full-time
- Azure
- Windows
- Computer networking
- Sick pay
Quick apply
7d
Senior Service Commissioning Engineer
Fire Safe Services Ltd —Birmingham
- Overtime
- Travel
- Mentoring
Quick apply
Senior Network Engineer
TechBiz Global GmbH —Birmingham
- Full-time
- English
- Bachelor's degree
Quick apply
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
Senior Network Engineer
wavenet —Solihull
- Full-time
- Mentoring
- Annual leave
- Employee assistance programme
Quick apply
5d
Senior Technical Support Engineer
Rexroth —Birmingham
- Full-time
- Computer literacy
- Engineering
- Mentoring
- Employee discount
Quick apply
Senior Systems Engineer
AECOM —Birmingham
- Full-time
- Hybrid work
- Engineering
- Leadership
- Communication skills
Technical Manager
Hexagon Leasing —Burton-On-Trent
- £55,000 - £59,000 a year
- Full-time
- Team management
- Communication skills
- Mechanical knowledge
- Free parking
- Life insurance
Quick apply
4d
Senior Manufacturing Engineer (Fixed Term Contract)
Prodrive —Birmingham
- Full-time
- Analysis skills
- Quality control
- Mentoring
- Employee discount
Quick apply

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senior customer support engineer jobs near birmingham, eng

Planner

McDermott Building & Civil Eng Ltd -
Coleshill

Quick apply

Job details

Full-time
14 days ago

Benefits

On-site parking

Qualifications

JCT contracts
Civil engineering
NEC contracts
Primavera
CSCS
Construction progress reporting
Contracts
Project schedule tracking
Primavera P6
Construction experience
Microsoft Project
Progress tracking

Full job description

We are seeking an experienced Planner to join our dynamic civil engineering team, specialising in groundworks and infrastructure projects. The ideal candidate will have a strong background in planning within the construction sector, with proven experience working under NEC and JCT contracts.

Job type: Contract, Full time

Working hours: 07:30 – 17:00 (Monday to Friday)

Site location: Various site locations, Head Office in Aston

About the role

The ideal candidate will be a Senior Planner / Scheduling Engineer with a strong civil engineering background, who understands how work is actually constructed and can convert that understanding into a robust P6 programme.

They should be equally comfortable sitting with a Site Agent discussing tomorrow's drainage works, interrogating P6 logic, producing a Clause 32 update for BBV, analysing a delayed access date, or building a resource forecast for multiple drainage gangs.

This is therefore not a purely administrative planning position. The successful candidate must be able to actively contribute to construction strategy, programme recovery, resource planning and contractual programme management.

Key responsibilities

Planning & Scheduling

Develop, maintain and update detailed Primavera P6 programmes from contract-level through to detailed construction activity level.
Develop detailed programmes for individual drainage assets, work fronts, drain runs and construction gangs.
Establish robust activity logic, including predecessors, successors, constraints, interfaces, calendars and appropriate float.
Develop detailed construction sequences that reflect actual site methodology and available working fronts.
Incorporate BBV-prescribed access dates and earthworks readiness dates into the programme.
Maintain a clear distinction between:
Pre-construction
Design / approvals
Procurement
Mobilisation
Construction
Testing / completion
Demobilisation
Develop and maintain short-term / look-ahead programmes to support site delivery.

Programmes must demonstrate the required level of detail, including individual catchpits, pipe runs, headwalls, UTX crossings, ditch runs and drainage sections.

Progress & Programme Updates

Own the preparation of periodic NEC Clause 32 programme updates.
Accurately record actual progress, remaining durations and forecast dates.
Undertake regular data-date / status-date updates using information from site teams.
Review progress against accepted programmes and identify:
Slippage
Critical path movement
Float erosion
Out-of-sequence working
Access constraints
Productivity issues
Emerging programme risks
Produce clear programme narratives explaining changes to sequence, logic and forecast completion.
Support the Project Manager with programme evidence for Early Warnings, Compensation Events and programme risk discussions.

The current programme identifies access uncertainty, fragmented possession windows, late information release, procurement impacts and resource stacking as key programme risks.

Essential qualifications & experience

Minimum 7–10 years' planning / scheduling experience within civil engineering or major infrastructure.
Strong practical experience using Primavera P6.
Proven experience working on complex construction programmes with multiple work fronts and interfaces.
Experience of detailed construction planning and methodology development.
Experience of working with Tier 1 and Tier 2 contractors.
Strong understanding of construction sequencing, productivity and resource requirements.
Experience of progress updating and programme reporting.
Experience working within an NEC contractual environment.
Ability to interrogate and analyse programme logic rather than simply update activities.
Experience of working directly with Site Managers, Engineers and Project Managers.
Strong Excel skills, including the ability to manipulate programme and progress data.

Desirable Experience

Civil Engineering / Construction / Project Controls qualification.
Previous experience on HS2, major rail, highways or other major infrastructure projects.
Experience of drainage, earthworks, structures or utilities.
Experience with Asta Powerproject.
Experience with Microsoft Project.
Experience producing NEC Clause 32 narratives.
Experience supporting compensation event assessments.
Experience with resource loading and resource histograms.
Experience developing 4–6 week look-ahead programmes.
Experience developing detailed fragnet / mini-programmes to assess changes in sequence or methodology.
Experience with P6 XER interrogation / data extraction.
Experience of working with large, multi-disciplinary project teams.

What we offer

Opportunity to work on high-profile infrastructure projects
Supportive and collaborative team environment
Career development and training opportunities
Competitive salary and benefits package

Why Join McDermotts

McDermotts is a nationwide civil engineering and groundworks company based in Birmingham, supporting some of the largest construction companies across the length and breadth of the UK. Established in 1994, we’re a family-founded business that still operates with the customer focus and values we started with. Construction is our passion, and we believe that the industry can provide rich and rewarding experiences.

Our certifications include: CIOB, ISO 45001, ISO 9001, ISO 14001, ISO 50001, NHSS30, PQS Health and Safety SSIP, Achilles Building Confidence, Safe contractor, Construction Line, SMAS, Mission Zero and Considerate Constructors.

To ensure we continue to meet the needs of our customers and grow as a business, we continually look for new recruits to join our team. When you engage with McDermotts, you are not just joining a team, you become part of our family. Our culture is built around supporting each other and working together to achieve success.

Commitments to equality & diversity

McDermotts is an equal opportunities employer, and we value diversity.
All engagement is decided based on a qualifications, merit and business need.
Applicants from outside the UK must have a suitable visa or the Right to Work in the UK to be considered for this job.
Your shared personal information will be stored and shared by email or a printed copy with HR and hiring managers in relation to any open vacancy for which you wish to be considered.

Benefits:

On-site parking

Experience:

Planning/Scheduling: 5 years (required)
Primavera P6: 5 years (required)
Tier 1 and Tier 2 contractors: 5 years (required)
NEC contractual environment.: 5 years (required)

Licence/Certification:

CSCS (required)

Work Location: In person

Quick apply

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senior customer support engineer jobs in birmingham, eng

Planner

Resource and Workflow Manager

Senior Customer Support Engineer

3rd Line Support Engineer

Senior Systems Engineer

Senior Quality Assurance Engineer

Network Engineer Field Operative & Help Desk Support

Customer Service Desk Manager

Senior Tendering Engineer

Senior Solutions & Infrastructure Engineer

Senior Controls Engineer

IT Support Engineer

Senior Service Commissioning Engineer

Senior Network Engineer

Senior Research Engineer

Senior Network Engineer

Senior Technical Support Engineer

Senior Systems Engineer

Technical Manager

Senior Manufacturing Engineer (Fixed Term Contract)

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