Senior technical support Work, Jobs in Birmingham, Eng (with Salaries)

ER Manager
Helping Hands —Alcester
- Up to £65,000 a year
- Analysis skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Director Volunteer Estate
The Council of Reserve Forces' and Cadets' Association —Birmingham
- £72,840 a year
- Full-time
- Management
- Travel
- Contracts
Quick apply
10d
Technical Support Advisor
SolaX Power UK Ltd —Atherstone
- From £30,000 a year
- Full-time
- Software troubleshooting
- English
- No degree
- Free parking
- Employee discount
Quick apply
1h
Technical – Senior Manager
Homes England —Birmingham
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- SharePoint
- Leadership
- Annual leave
- Employee assistance programme
7d
Senior Technical Manager
Dalkia Engineering —Birmingham
- £55,000 a year
- Full-time
- Engineering
- Master's degree
- Project management
Management Accountant (Manufacturing SME)
S Jones Containers Ltd —Walsall
- £43,000 - £50,000 a year
- Full-time
- Microsoft Excel
- Oracle
- ERP systems
- Free parking
- Health & wellbeing programme
Quick apply
9d
Senior Video Editor
Entrepreneurs Circle —Solihull
- £38,000 - £48,000 a year
- Full-time
- English
- Free parking
Quick apply
7d
Senior 1st Line Support Analyst
Intercity Technology —Birmingham
- Hybrid work
- Windows
- Communication skills
- Employee assistance programme
10d
National Contract Manager
Atlas Workplace Services —Birmingham
- Up to £50,000 a year
- Travel
- Contracts
Quick apply
Senior Technical Project Manager
Solotech Inc. —Solihull
- Full-time
- AutoCAD
- Microsoft Office
- No degree
- Employee assistance programme
Employment Associate/Senior Associate
Gateley —Birmingham
- Annual leave
- Employee assistance programme
Senior Research Engineer (SRE)- Automation Transformation
The Manufacturing Technology Centre —Coventry
- £55,000 - £65,000 a year
- Full-time
- Computer literacy
- Microsoft Office
- Analysis skills
Quick apply
Senior Engineer
Johnsons Workwear Ltd —Hinckley
- £45,000 a year
- Full-time
- Health & wellbeing programme
Quick apply
Mobile Maintenance Technician
Biffa Waste Services —Birmingham
- £50,000 a year
- Full-time
- Engineering
- Maintenance
- Welding
- Employee discount
Quick apply
12d
Senior IT Systems Support
DHL —Birmingham
- Up to £37,000 a year
- SQL
- IT
- Annual leave
7d
Senior Operations Manager - Military Deafness
Keoghs —Birmingham
- Full-time
- Management
- Continuous improvement
- Team management
- Employee discount
Quick apply
Technical Escalation Manager
Spherica Business Solutions Ltd —Birmingham
- £42,000 - £47,500 a year
- Full-time
- Hybrid work
- IT
- Leadership
- Employee discount
- Referral programme
Quick apply
2d
Senior Research Engineer
The Manufacturing Technology Centre —Coventry
- £50,000 - £60,000 a year
- Full-time
- Computer Science
- Master's degree
- Presentation skills
Quick apply
Operational Sustainability Lead
Department for Transport —Birmingham
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Annual leave
- Employee assistance programme
2h
Senior Technology Specialist
Armac Martin —Birmingham
- £45,000 - £50,000 a year
- Full-time
- SQL
- APIs
- In-person
- Free parking
- Paid training
Quick apply
2d

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senior technical support jobs near birmingham, eng

ER Manager

Helping Hands -
Alcester

Quick apply

Job details

Fixed term contract
Up to £65,000 a year

Benefits

Annual leave
Employee assistance programme

Qualifications

Change management
Analysis skills
Communication skills

Full job description

Extraordinary Care. Extraordinary Culture. Extraordinary Careers.

At Helping Hands, kindness is our foundation. From our first kitchen‑table beginnings to the thousands‑strong team we are today, we’re united by one belief: everyone deserves to live well in the place they call home. If you’re passionate about using your financial skills to support a purpose‑driven organisation and want a role where your work genuinely helps families receive exceptional care, there’s a place for you here.

As part of our growing People function, we’re looking for a highly capable Employee Relations (ER) Manager to lead a market‑leading ER service that protects our culture, strengthens capability and supports the business through effective, commercially minded ER expertise. You’ll bring strong technical knowledge, confidence in high‑risk case management and the ability to influence senior leaders, while shaping the future of ER within a fast‑paced, people‑first organisation.

We’re open to hiring someone on either a 6-month fixed-term contract or a permanent basis.

Salary : Up to £65,000 DOE

What You’ll do

Lead the ER strategy and deliver a high‑quality, business‑partnering service.
Manage complex and high‑risk ER cases, providing expert advice to senior leaders.
Build, lead and develop a high‑performing ER team.
Strengthen ER capability across line managers and leaders.
Maintain robust ER policies, processes and systems, using data to drive improvements.
Ensure ongoing compliance with employment legislation and manage organisational responses to change.
Develop strong internal and external relationships, including ACAS, legal advisers and unions.
Oversee ER KPIs, reporting and continuous improvement.
Manage ER budgets, legal spend and settlement agreements.

What You’ll Bring

Essential

Experienced, commercially minded ER leader from a fast‑paced, high‑volume, multi‑site environment.
Strong technical ER expertise including change, TUPE, tribunals, ACAS conciliation, settlement agreements and union engagement.
Proven ability to influence, challenge and coach senior leaders.
Skilled people leader with experience building high‑performing teams.
Strong analytical, problem‑solving and decision‑making capability.
Excellent communication and relationship‑building skills.
Highly organised, proactive and delivery‑focused.
Strong commercial acumen with a customer‑first approach.
Tech‑savvy, data‑driven and comfortable working with HR systems.
High levels of integrity, resilience and sound judgement.

Desirable

Change management experience.
Exposure to HR systems that support ER case tracking.
Experience working in regulated environments.
Multi‑sector experience.

Why Helping Hands

Be part of a growing national organisation with real purpose.
Genuine opportunities for career progression
25 days’ annual leave (rising to 26 after two years).
Blue Light Card discounts.
Employee assistance programme.
A workplace that celebrates diversity and champions inclusion — everyone is welcome.

At Helping Hands, we’re committed to building a diverse, inclusive community where everyone belongs. All applications are considered fairly in line with our Equality and Diversity Policy.

Quick apply

Refine Your Search

senior technical support jobs in birmingham, eng

ER Manager

Director Volunteer Estate

Technical Support Advisor

Technical – Senior Manager

Senior Technical Manager

Management Accountant (Manufacturing SME)

Senior Video Editor

Senior 1st Line Support Analyst

National Contract Manager

Senior Technical Project Manager

Employment Associate/Senior Associate

Senior Research Engineer (SRE)- Automation Transformation

Senior Engineer

Mobile Maintenance Technician

Senior IT Systems Support

Senior Operations Manager - Military Deafness

Technical Escalation Manager

Senior Research Engineer

Operational Sustainability Lead

Senior Technology Specialist

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