Technical support representative Work, Jobs in Birmingham, Eng (with Salaries)

Customer Support Representative
Camozzi Automation Ltd —Nuneaton
- From £25,000 a year
- Full-time
- Customer service
- Computer literacy
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
4d
IT Production Support Analyst
Corpay —Walsall
- Full-time
- Computer Science
- SQL
- Analysis skills
- Annual leave
- Life insurance
Telecoms Technical Specialist - Core Networks
National Grid Electricity Distribution —Tipton Green
- £63,949 a year
- Hybrid work
- Travel
- Free parking
- Annual leave
Quick apply
Customer Success Representative – eShepherd
Gallagher Group —Birmingham
- Full-time
- Remote
- English
- Communication skills
- Employee assistance programme
Safety Coordinator ( Administrator )
Evolve technical Recruitment —Birmingham
- £20 - £25 an hour
- Full-time
- Microsoft Powerpoint
- Organisational skills
- SharePoint
Quick apply
12h
Compliance Incident Analyst
Capgemini —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
Supervisor
Mears Group —Birmingham
- Up to £40,000 a year
- Full-time
- Management
- Maintenance
- Supervising experience
- Annual leave
- Employee assistance programme
Administrative Support Officer
Civic Recruitment Limited —Redditch
- £16.51 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
Quick apply
Product Application Support Specialist
Corpay —Meriden
- Full-time
- Azure
- AWS
- Analysis skills
- Life insurance
2nd Line Engineer - Support
KERRIDGE COMMERCIAL SYSTEMS CORP —Bromsgrove
- Overtime
- Hybrid work
- Azure
- ERP systems
- Windows
Quick apply
Administrative Officer in the Personal Insolvency Team
Insolvency Service —Birmingham
- £26,670 a year
- Part-time
- Hybrid work
- Microsoft Outlook
- Microsoft Office
- Presentation skills
- Annual leave
- Employee assistance programme
8d
Technical Sales Representative
MGF —Rugeley
- Full-time
- Sales
- Project management
- Free parking
- Annual leave
Quick apply
Compliance Incident Analyst
Capgemini Sogeti —Birmingham
- Hybrid work
- AWS
- Analysis skills
- Communication skills
8d
Penetration Tester
Capgemini —Birmingham
- Hybrid work
- Windows
- Travel
- AI
Digital Solutions Sales Representative
Doka —Kenilworth
- Up to £100,000 a year
- Full-time
- Remote
- Travel
- Business
- Communication skills
- Annual leave
- Life insurance
Senior Project Manager
West Midlands Combined Authority —Birmingham
- £53,120 - £59,417 a year
- Part-time
- Project management
- No degree
- AI
- Annual leave
- Employee discount
2d
OSS Technician
Hitachi Rail —Birmingham
- Full-time
- English
- Travel
- IT
- Flexible schedule
8d
OSS Technician
Hitachi —Birmingham
- Full-time
- English
- Travel
- IT
- Flexible schedule
8d
Supply Chain Launch Logistics Coordinator
Artifex Interior Systems Limited —Birmingham
- Full-time
- Microsoft Excel
- English
- Project management
Quick apply
Payroll Specialist - Systems Implementation & Transformation
The Mercian Trust - HR & Payroll —Walsall
- £49,282 - £54,495 a year
- Analysis skills
- School
- Employee discount
3d

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technical support representative jobs near birmingham, eng

Customer Support Representative

Camozzi Automation Ltd
Nuneaton

Quick apply

Job details

Full-time
From £25,000 a year
4 days ago

Benefits

Free parking
Company pension
Employee assistance programme
Life insurance
On-site parking

Qualifications

Sage
Customer service
Computer literacy
GCSE
Organisational skills
Communication skills
A Level

Full job description

Camozzi Automation Ltd boasts over 50 years of expertise in the fluid power and automation sectors, specialising in assisting OEMs to leverage automation systems to enhance efficiency, reduce costs, and improve product features. Our extensive network of Premier Distributors and National Partners allows end-users across the UK to easily access our products.

We’re seeking a proactive and customer-focused Customer Support Representative to join our friendly and dynamic Customer Support Team. As the first point of contact for our customers, you’ll play a key role in delivering excellent service by handling enquiries, providing accurate quotations, processing sales orders, and offering product support.

This is a fast-paced role that requires a high level of accuracy, strong communication skills, and the ability to work effectively both independently and as part of a team.

Key responsibilities:

Respond promptly to customer enquiries via telephone, email, and live chat
Handle customer queries, requests, and complaints with professionalism and care
Build and maintain strong working relationships with new and existing customers
Provide quotations, process orders and offer technical support
Advise customers on products, part numbers, descriptions, pricing, and availability
Support the External Sales Team with administrative and customer-related tasks
Ensure our database kept up-to-date with new prices, descriptions and parts
Schedule orders according to delivery requirements
Organise courier collections and deliveries for customer consignments
Provide timely updates on orders, invoices, and shipping queriesKeep track of monthly back orders
Set up new customer accounts
Process returns and credit notes
Collaborate with departments such as External Sales, Key Accounts, Warehouse, and Marketing to ensure customer satisfaction

The ideal candidate will have the following skills:

Previous experience in a customer service role, ideally within the Engineering/Automation industry
Able to thrive in a busy environment with a sense of urgency, flexibility, and maintain high standards of work performance
Computer literate, experience with Sage is advantageous but not essential (full training provided)
Excellent attention to detail and organisational skills
A proactive approach with a customer-first mindset
Strong verbal and written communication skills

Further details:

Full-time, office-based role - 37.5 hours a week
Monday to Friday either 8:30am to 5:00pm (one hour lunch)
20 days holiday (rising to 25 with length of service) plus bank holidays
Holiday buy back scheme
Birthdays off
Company Pension Scheme and Death in Service Policy
Access to our Employee Assistance Programme
Onsite parking

Job Type: Full-time

Pay: From £25,000.00 per year

Benefits:

Company pension
Free parking
Life insurance
On-site parking

Work Location: In person

Quick apply

Refine Your Search

technical support representative jobs in birmingham, eng

Customer Support Representative

IT Production Support Analyst

Telecoms Technical Specialist - Core Networks

Customer Success Representative – eShepherd

Safety Coordinator ( Administrator )

Compliance Incident Analyst

Supervisor

Administrative Support Officer

Product Application Support Specialist

2nd Line Engineer - Support

Administrative Officer in the Personal Insolvency Team

Technical Sales Representative

Compliance Incident Analyst

Penetration Tester

Digital Solutions Sales Representative

Senior Project Manager

OSS Technician

OSS Technician

Supply Chain Launch Logistics Coordinator

Payroll Specialist - Systems Implementation & Transformation

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