Resident advisor Work, Jobs in Birmingham, Wmd (with Salaries)

Customer Service Advisors
Platform Housing Group —Birmingham
- £25,951 a year
- Part-time
- Hybrid work
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
5d
Customer Service Advisors
Platform Housing —Birmingham
- £25,951 a year
- Weekend availability
- Computer literacy
- Communication skills
- Annual leave
- Employee assistance programme
13d
Customer Service Advisor
Student Castle Property Management Services Ltd —Birmingham
- £26,436.80 a year
- Full-time
- CRM software
- Social media management
- Writing skills
Quick apply
Resident Experience Advisor - Fixed Term Contract
iQ Student Accomodation —Coventry
- £27,500 a year
- Full-time
- Hotel
- Front desk
- Annual leave
Outreach Personal Advisor
Worcestershire County Council —Bromsgrove
- £31,537 - £33,699 a year
- Weekend availability
- Travel
10d
Young Persons Advisor - Housing Champion
City of Wolverhampton Council —Wolverhampton
- £36,363 - £40,777 a year
- Full-time
- Hybrid work
9d
People Manager
Lisieux Trust Limited —Erdington
- £37,000 - £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Outlook
- Management
- Health & wellbeing programme
- Life insurance
Quick apply
11d
Housing & Welfare Officer
Civic Recruitment Limited —Walsall
- £30 an hour
- Full-time
- Hybrid work
- Customer service
- In-person
- Communication skills
Quick apply
Library Customer Advisor (Saturdays)
Worcestershire County Council —Bromsgrove
- £13.26 - £13.47 an hour
- Every weekend
- Hybrid work
- Annual leave
Customer Services Team Leader
Wyre Forest District Council —Kidderminster
- £38,760 - £41,343 a year
- Monday to Friday
- Team management
7d
Wellbeing Advisor (Registered Nurse)
Extra Care —Birmingham
- £19.05 an hour
- Part-time
- Computer literacy
- Master's degree
- Computer skills
- Annual leave
- Employee discount
Quick apply
Peripatetic Wellbeing Advisor
Extra Care —Coventry
- £29,700 - £33,300 a year
- Full-time
- Annual leave
- Life insurance
Adult Front Door Advisor
Worcestershire County Council —Worcester
- £13,526 - £14,673 a year
- Hybrid work
- Annual leave
Product Manager
West Midlands Combined Authority —Birmingham
- £45,728 - £50,778 a year
- Part-time
- Product management
- Annual leave
- Employee discount
5d
Communications Manager
Coventry City Council —Coventry
- £45,091 - £52,413 a year
- Weekend availability
- Communication skills
11d
Library Customer Advisor
Worcestershire County Council —Worcester
- £13,482.93 - £13,696.91 a year
- Weekend availability
- Hospitality
- Experience working with children
6d
Private Client Tax Manager - Birmingham
KPMG —Birmingham
- Full-time
- Management
- Analysis skills
- Communication skills
- Flexible schedule

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Customer Service Advisors
Platform Housing Group —Birmingham
The role is the first point of contact for our customers, and you will have problem solving conversations with customers every day.
£25,951 a year
5d
Customer Service Advisors
Platform Housing —Birmingham
The role is the first point of contact for our customers, and you will have problem solving conversations with customers every day.
£25,951 a year
13d

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resident advisor jobs near birmingham, wmd

Customer Service Advisors

Platform Housing Group -
Birmingham

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Job details

Part-time | Full-time | Fixed term contract
£25,951 a year
5 days ago

Benefits

Annual leave
Company pension
Discounted gym membership
Employee assistance programme

Qualifications

Computer literacy
Microsoft Office Suite
Customer support
Customer interaction
Communication skills

Full job description

Salary: £25,951 per annum

Location: Birmingham Business Park (B37 7YD)

Do you have experience in a Contact Centre or Customer Service role?

Now is a great time to join Platform, we are a dynamic, forward-thinking social housing business who offer employees an inclusive and supportive environment with excellent benefits and family friendly policies. You will have access to incredible training and development opportunities.

The role is the first point of contact for our customers, and you will have problem solving conversations with customers every day. You will answer enquiries, ensuring resolution at first point of contact wherever possible, working to set KPIs. This is a key role in leading our company-wide drive to deliver customer service excellence, if you have what it takes to help us deliver that then we want to hear from you.

We are currently recruiting for a number of permanent and fixed-term contract vacancies. The Customer Service Advisors will work on shift patterns between the hours or 8:00am and 5:15pm, Monday to Friday. Weekend working is not required. We are mostly recruiting to full-time positions; however, we do also have part-time options available.

Where will I be working?

During your training period, you will work in our Birmingham office to be able to learn alongside your colleagues. This will be for the first 6 weeks. After this training period, you will be working from home, however you will also be required in the office occasionally for team working days.

What are we looking for from you?

Experience in a customer focused environment.
As you will be the first point of contact for our residents, you will need to have a commitment to getting it right the first time by resolving queries professionally.
Excellent communication skills with the ability to interact with people of all ages and backgrounds.
The ability to use your empathy and people skills to be able to diffuse difficult conversations.
IT literate and good knowledge of Microsoft packages, as you will be required to use different systems whilst speaking to customers.
Due to the requirement to travel into our offices, candidates should be able to commute to our Birmingham Business Park (B37 7YD) office.

What are some of our great benefits?

28 days annual leave (pro rata) with the opportunity to buy and sell leave
Family friendly policies
Medicash health plan membership for all employees which includes access to an employee assistance programme, discounted gym membership and exclusive discounts
Non- contributory Health & Wellbeing plans with cashback for dental, optical, physio and complementary therapies
Reward & Recognition scheme with retailer discounts and cashback.
Pension Salary Sacrifice contribution scheme with employer contributions of up to 12% (inclusive of life assurance and dependent on employee contributions)
Supportive working environment with great learning and development opportunities

We are hosting assessments centres between 2nd September and 9th September. Should you be successful in being shortlisted to attend, we will contact you to arrange a suitable time slot.

Please note that we'll review applications throughout the campaign and would therefore early applications as this position may close earlier than the published closing date

If you have any questions about the role, please contact [email protected]

Apply Now

Refine Your Search

resident advisor jobs in birmingham, wmd

Customer Service Advisors

Customer Service Advisors

Customer Service Advisor

Resident Experience Advisor - Fixed Term Contract

Outreach Personal Advisor

Young Persons Advisor - Housing Champion

People Manager

Housing & Welfare Officer

Library Customer Advisor (Saturdays)

Customer Services Team Leader

Wellbeing Advisor (Registered Nurse)

Peripatetic Wellbeing Advisor

Adult Front Door Advisor

Product Manager

Communications Manager

Library Customer Advisor

Private Client Tax Manager - Birmingham

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