Healthcare consultant Work, Jobs in Birmingham (with Salaries)

Customer Service Advisor
N & S Consultants Ltd —Harborne
- £25,420 - £28,000 a year
- Full-time
- Microsoft Office
- Organisational skills
- In-person
Quick apply
7d
Private Patient Co-ordinator FTC
Spire Healthcare —Sutton Coldfield
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Clinical Territory Associate
Intuitive Surgical —Birmingham
- Day shift
- Up to 50% travel
- Sales
- English
Substance Misuse Nurse
Change Grow Live —Birmingham
- £38,114.53 - £44,469.24 a year
- Employee assistance programme
- Employee discount
Band 3 Administrator
Birmingham Community Healthcare NHS Foundation Trust —Birmingham
- £25,760 - £27,476 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Microsoft Access
4d
Talent Acquisition Consultant
Serco Group —Solihull
- £35,000 a year
- Full-time
- Hybrid work
- CRM software
- Organisational skills
- Contracts
- Annual leave
- Employee assistance programme
1d
Band 4 Community Medical Secretary - FIRST
Birmingham and Solihull Mental Health NHS Foundation Trust —Birmingham
- £28,392 - £31,157 a year
- Full-time
- Typing
- Medical terminology
- Communication skills
3d
Bank Staff Nurse - Pre-Assessment (RGN)
Nuffield Health —Wolverhampton
- Up to £20 an hour
- Part-time
- Patient care
14d
Clinic Receptionist
Ebs Physiotherapy St Albans: Sports Injury Specialists —Birmingham
- £30,420.00 - £38,534.30 a year
- Part-time
- Management
- Customer service
- English
- Free parking
- Work from home
Quick apply
Health & Wellness Consultants | Looking for change | Remote Opportunity
GearUp2Success —Birmingham
- Remote
- Marketing
- Flexible schedule
Quick apply
Pre-Implementation Specialist
TrueCommerce —Coventry
- Remote
- Microsoft Office
- Master's degree
- Bachelor's degree
- Employee assistance programme
- Life insurance
Health Care Assistant (Bank)
Nuffield Health —Leamington Spa
- £12.84 an hour
- Part-time
- Organisational skills
- Computer skills
- Acute care experience
Private Patient Co-ordinator
Spire Healthcare —Worcester
- Full-time
- Sales
- Customer service
- Communication skills
- Free parking
- Annual leave
Intermediary Consultant
BHSF Ltd —Birmingham
- Full-time
- Hybrid work
- Microsoft Office
- Presentation skills
- Travel
- Employee discount
- Sick pay
Health Records Access Co-Ordinator
The Royal Wolverhampton NHS Trust —Wolverhampton
- £25,760 - £27,476 a year
- Part-time
- IT
- Communication skills
- School
- Work from home
2d
Recruitment Consultant
Apollo Home Healthcare —Wolverhampton
- Full-time
- Microsoft Office
- IT
- Communication skills
- Annual leave
- Referral programme
Radiographic Aide
The Dudley Group NHS Foundation Trust —Dudley
- £25,272 a year
- Full-time
- Customer service
- Computer literacy
- Communication skills
3d
Healthcare Talent Acquisition Consultants
Balfor Recruitment Group —Birmingham
- £18,000 - £24,000 a year
- Hybrid work
- Communication skills
Patient Experience Lead - Quality and Governance Specialist
Spire Healthcare —Worcester
- £19,800 a year
- Part-time
- Microsoft Office
- IT
- Communication skills
- Free parking
- Annual leave
Advanced/Trainee Haematology Practitioner
Sandwell and West Birmingham NHS Trust —West Bromwich
- £57,528 - £64,750 a year
- Full-time
- Communication skills
11d

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Customer Service Advisor

N & S Consultants Ltd
Harborne

Quick apply

Job details

Permanent | Full-time
£25,420 - £28,000 a year
7 days ago

Benefits

Company pension

Qualifications

Microsoft Office
Organisational skills
Communication skills

Full job description

Customer Service Manager

Location: Office Based in Harborne
Department: Medico-Legal Consultants
Reports to: Head of Case Management
Employment Type: Full-Time

About Medical Expert Chambers

Medical Expert Chambers is one of the UK's fastest-growing medico-legal organisations, providing independent expert medical evidence to solicitors, insurers, public bodies and the courts. Our nationwide panel of leading consultants and healthcare professionals delivers high-quality expert witness reports across more than 100 medical specialties.

Our mission is simple: to make obtaining expert medical evidence faster, easier and more reliable.

We combine exceptional customer service, innovative technology and rigorous quality standards to deliver an outstanding experience for both our legal clients and our medical experts.

www.medicalexpertchambers.co.uk

The Opportunity

We are seeking an organised, proactive and customer-focused Customer Services Manager.

This is a fast-paced and rewarding role requiring exceptional organisational skills, excellent communication and the ability to manage multiple complex cases simultaneously while maintaining the highest standards of client service.

You will act as the central point of contact for solicitors, medical experts and claimants throughout the lifecycle of each instruction, ensuring every case progresses efficiently and deadlines are consistently achieved.

Key ResponsibilitiesCase Management

Manage a portfolio of medico-legal cases from instruction through to completion.
Liaise with solicitors to obtain instructions, medical records and supporting documentation.
Review new instructions for completeness and identify any missing information.
Coordinate appointments between claimants and medical experts.
Monitor every stage of the case to ensure agreed turnaround times are achieved.
Track outstanding actions and proactively progress delayed cases.
Maintain accurate case records using the company's case management system.
Ensure reports are delivered within agreed service levels.

You will be working with an excellent fun loving team .Client Communication

Provide an exceptional service to solicitors throughout the life of every case.
Respond promptly to telephone and email enquiries.
Keep clients updated on appointment dates, report progress and expected completion times.
Build strong long-term relationships with law firms through proactive communication.

Administration

Upload and maintain documentation within the case management system.
Prepare correspondence and appointment confirmations.
Record case milestones accurately.
Assist with invoicing and administrative tasks where required.
Produce progress updates and performance reports when requested.

What We're Looking For

The successful candidate will be highly organised, professional and committed to delivering exceptional client service.

Essential Skills

Excellent organisational skills.
Ability to prioritise a large and varied workload.
Outstanding written and verbal communication.
Strong attention to detail.
Excellent telephone manner.
Confident using Microsoft Office and CRM/case management software.
Ability to work independently and as part of a team.
Professional, calm and solutions-focused approach.

Desirable Experience

Previous medico-legal case management experience.
Experience working within healthcare or legal services.
Knowledge of expert witness processes.
Understanding of CPR Part 35.
Experience liaising with consultants or healthcare professionals.
Familiarity with legal terminology and litigation processes.

Personal Attributes

We are looking for someone who is:

Highly organised.
Positive and enthusiastic.
Customer focused.
Commercially aware.
Reliable and accountable.
Able to remain calm under pressure.
Professional at all times.
A confident problem solver.
Able to build strong working relationships.
Committed to continuous improvement.

What We Offer

Competitive salary.
Performance-related bonus opportunities.
Company pension.
Ongoing professional development.
Structured training programme.
Career progression within a rapidly growing organisation.
Modern office environment.
Supportive and collaborative team culture.

Why Join Medical Expert Chambers?

This is an exciting opportunity to become part of an ambitious organisation that is transforming the delivery of expert medical evidence across the UK.

You'll work alongside leading consultant specialists, support some of the country's most respected law firms, and play a key role in ensuring individuals receive timely, high-quality medico-legal assessments.

If you're passionate about delivering exceptional service, thrive in a fast-paced environment and enjoy making a real difference, we'd love to hear from you.

There is plenty of scope to promoting and accelerated promotion in this role across various departments.

Pay: £25,420.00-£28,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

healthcare consultant jobs in birmingham

Customer Service Advisor

Private Patient Co-ordinator FTC

Clinical Territory Associate

Substance Misuse Nurse

Band 3 Administrator

Talent Acquisition Consultant

Band 4 Community Medical Secretary - FIRST

Bank Staff Nurse - Pre-Assessment (RGN)

Clinic Receptionist

Health & Wellness Consultants | Looking for change | Remote Opportunity

Pre-Implementation Specialist

Health Care Assistant (Bank)

Private Patient Co-ordinator

Intermediary Consultant

Health Records Access Co-Ordinator

Recruitment Consultant

Radiographic Aide

Healthcare Talent Acquisition Consultants

Patient Experience Lead - Quality and Governance Specialist

Advanced/Trainee Haematology Practitioner

I want to receive the latest job alerts for healthcare consultant in birmingham

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