Head of digital Work, Jobs in Bispham, Lan (with Salaries)

Head of Customer Experience
English Speaking Board (International) Ltd. —Ormskirk
- £45,000 - £57,000 a year
- Full-time
- Hybrid work
- Management
- Customer service
- English
- Work from home
- Sick pay
Quick apply
Marketing Manager
VetPlus —Lytham
- Up to £50,000 a year
- Full-time
- Microsoft Excel
- Sales
- Administrative experience
- Employee assistance programme
- Employee discount
Head of Communications and Marketing
Derian House Children's Hospice —Fulwood
- £51,500 - £56,500 a year
- Full-time
- Management
- Hospice
- Leadership
- Free parking
- Employee discount
Quick apply
General Manager
Hospitality: Mill Farm Sports Village, Dixon Grange, Sedgewick Scott —Preston
- £60,000 a year
- Hospitality
- Bar
- Hotel
Head of Digitally Enabled Investments Portfolio
BAE Systems —Warton
- £90,000 a year
- Hybrid work
4d
Midweight Graphic Designer
VetPlus —Lytham
- Up to £33,000 a year
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Training Supervisor
Citrus-Lime —Ulverston
- From £36,000 a year
- Full-time
- Microsoft Office
- Travel
- Classroom experience
10d
Head of Regulatory Reporting
Tandem Bank —Blackpool
- Monday to Friday
- Hybrid work
- Management
- Presentation skills
- Financial services
- Annual leave
- Employee discount
Quick apply
14d
Senior IT Project Manager
BAE Systems —Preston
- Up to £65,000 a year
- Agile
- IT
7d
Asset Strategy Manager
Progress Housing Group Ltd —Leyland
- £59,901 a year
- Analysis skills
- Travel
- Annual leave
- Work from home
11d
Community Sports Coach (Programmes)
Preston Grasshoppers Community Foundation —Preston
- £25,500 a year
- Weekend availability
- Hybrid work
- First Aid Certification
- Travel
- Mentoring
Quick apply
8d
IT Service Desk Analyst
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Full-time
- Customer service
- University
- IT
- Annual leave
- Employee assistance programme
5d
H&S Coordinator
Dr. Oetker —Leyland
- Full-time
- Free parking
- Annual leave
Agile Delivery Manager
Chemist4U —Skelmersdale
- Full-time
- Hybrid work
- Continuous improvement
- Agile
- Annual leave
- Employee discount
8d
Marketing & Communications Manager
CancerCare (North Lancs & South Cumbria) —Lancaster
- £28,431 a year
- Full-time
- Microsoft Outlook
- Microsoft Office
- Supervising experience
- Free parking
- Health & wellbeing programme
Quick apply
Head Veterinary Surgeon - Small Animal
IVC —Barrow-In-Furness
- £50,000 - £80,000 a year
- Full-time
- Leadership
- Communication skills
- Employee discount
Assistant Project Manager/ Sub Agent
MWHTreatment —Preston
- Contracts
Marketing & Design Assistant
National Examining Board for Dental Nurses (NEBDN) —Preston
- From £25,000 a year
- Full-time
- Hybrid work
- Marketing
- Social media management
- Analysis skills
- Free parking
- Health & wellbeing programme
Quick apply
8h
Senior Furniture Buyer - MFI
Victorian Plumbing —Leyland
- Hybrid work
- Travel
- IT
- Free parking
- Annual leave
Quick apply
E-Commerce Assistant
MotoGB Limited —Adlington
- Full-time
- Merchandising
- English
- Microsoft Office
- Employee discount
Quick apply
13d

I want to receive the latest job alerts for head of digital in bispham, lan

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Head of Customer Experience

English Speaking Board (International) Ltd. -
Ormskirk

Quick apply

Job details

Permanent | Full-time
£45,000 - £57,000 a year

Benefits

Casual dress
Company pension
Work from home
Company events
Sick pay
On-site parking

Qualifications

Management
Customer service
English
Supervising experience
Leadership

Full job description

Our company, English Speaking Board (International) Ltd. is seeking an exceptional Head of Customer Experience to lead and enhance the experience of our customers, centres and learners across the UK and internationally.

This is an exciting opportunity to join the Senior Leadership Team at a respected educational awarding organisation and play a key leadership role in shaping customer strategy, driving service excellence, and ensuring every interaction with ESB reflects our values and commitment to quality.

Our business is, as a specialist awarding organisation creating, assessing and awarding qualifications for Oracy and English language to 40,000 learners annually, across 12 countries.

To be successful you need to be:

An inspiring leader who can motivate teams, foster collaboration, and deliver an exceptional.
customer experience at every stage of the customer journey.
Passionate about creating a deep understanding about our clients and their needs and how our products add value to their work or enable the further study and employment journeys of their learners.
Someone who shares our values to champion the power of human connection, self-advocacy, communication and confidence building.

Why work for ESB International?

Our amazing customer focus and service to our clients.
Along with our deep commitment to our learners.
Our positive and caring organisation.

With 18 Head Office colleagues, 80 assessors and markers out in the field and over 250 centres and international clients we are a busy and constantly evolving workplace.

The main activities of this leadership role:

To play a leadership role with English Speaking Board (International) Ltd. to achieve the business strategy for the delivery of an outstanding customer experience.
Developing a team with outstanding customer service skills across ESB’s entire customer base, via our Digital, CRM, Email, Telephone, and any other channels.
Managing the effectiveness of our bespoke assessment management system in liaison with our IT partners.
Taking responsibility for ESB’s Enquiries, Complaints and Appeals policy and procedures.
In liaison with the Head of Commercial, contribute to our whole of business Customer Journey focus to ensure our clients are on boarded and retained to achieve revenue targets and maintain our purpose and customer value propositions.

The post:

Permanent, full-time (5 days a week) subject to 6 months’ probationary period.
Salary: Senior Manager Grade 7 (£45,000-£ 57,000) dependent on experience and current salary.
Location: Hybrid working (2-3 days per week office based) at ESB’s Office, 9 Hattersley Court, Burscough Road, Ormskirk, Lancashire, L39 2AY.
Pension: We also offer an attractive pension scheme (see job description).

Applicants should write a supporting statement along with their CV to outline:

Their interest in ESB International
Their interest in the role

Please visit our website esbuk.org/index.php/jobs to download a job specification.

Pay: £45,000.00-£57,000.00 per year

Benefits:

Casual dress
Company events
Company pension
On-site parking
Sick pay
Work from home

Experience:

customer service management: 3 years (required)

Work Location: Hybrid remote in Ormskirk L39 2AY

Quick apply

Refine Your Search

head of digital jobs in bispham, lan

Head of Customer Experience

Marketing Manager

Head of Communications and Marketing

General Manager

Head of Digitally Enabled Investments Portfolio

Midweight Graphic Designer

Training Supervisor

Head of Regulatory Reporting

Senior IT Project Manager

Asset Strategy Manager

Community Sports Coach (Programmes)

IT Service Desk Analyst

H&S Coordinator

Agile Delivery Manager

Marketing & Communications Manager

Head Veterinary Surgeon - Small Animal

Assistant Project Manager/ Sub Agent

Marketing & Design Assistant

Senior Furniture Buyer - MFI

E-Commerce Assistant

I want to receive the latest job alerts for head of digital in bispham, lan

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected