Proctor Work, Jobs in Blackburn With Darwen, Lan (with Salaries)

Head of Leisure - Hale Country Club & Spa
THG Ingenuity —Hale Barns
- Customer service
- Hotel
- Leadership
Quick apply
Front of House Receptionist
THG Ingenuity —Manchester
- Hotel
- Organisational skills
- Front desk
- Annual leave
- Employee discount
Quick apply
Test Center Administrator (Stockport)
Pearson —Stockport
- £13.60 an hour
- Weekend availability
- Microsoft Word
- Customer service
- School
Graduate Content Executive - THG Ingenuity
THG Ingenuity —Manchester
- SharePoint
- AI
Quick apply
Lifeguard - Hale Country Club & Spa
THG Ingenuity —Manchester
- Part-time
- Hotel
- Communication skills
- Annual leave
Quick apply
2d
CRM Executive - THG Ingenuity
THG Ingenuity —Manchester
- Team management
- Training & development
- Communication skills
Quick apply
Social Commerce Executive
THG Ingenuity —Manchester
- Recruiting
- Communication skills
- Analytics
Quick apply
Front of House Team Member - Hale Country Club & Spa
THG Ingenuity —Manchester
- Weekend availability
- Bar
- Sales
- Customer service
- Annual leave
- Employee discount
Quick apply
Food & Beverage Assistant
THG Ingenuity —Manchester
- Part-time
- Serving
- Bar
- Guest services
- Employee discount
Quick apply
Hybrid Spa Therapist & Receptionist - King Street Townhouse
THG Ingenuity —Manchester
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
Part-time Spa Therapist & Receptionist - King Street Townhouse
THG Ingenuity —Manchester
- Part-time
- Bar
- Customer service
- Hotel
- Annual leave
Quick apply
Transport Coordinator - Fulfil / 3PL
THG Ingenuity —Warrington
- Weekend availability
Quick apply
Accounts Payable Team Lead
THG Ingenuity —Manchester
- Continuous improvement
- Team management
- Communication skills
Quick apply
Delivery Manager - Ecommerce Platform
THG Ingenuity —Manchester
- Conflict management
- Communication skills
Quick apply
Bartender
THG Ingenuity —Manchester
- Bar
- Customer service
- Hotel
- Annual leave
- Employee discount
Quick apply
Night Cleaner - Hale Country Club & Spa
THG Ingenuity —Manchester
- Weekend availability
- Customer service
- Annual leave
Quick apply
2d
Senior Customer Success Manager - Operations
THG Ingenuity —Manchester
- Weekend availability
Quick apply
9d
Business Development Director - THG Studios
THG Ingenuity —Manchester
- Sales
- Business development
- Mentoring
Quick apply
12d
Customer Success Lead
THG Ingenuity —Manchester
- Microsoft Powerpoint
- CRM software
- Analysis skills
Quick apply
Senior Customer Success Manager
THG Ingenuity —Manchester
- Microsoft Powerpoint
- CRM software
- Analysis skills
Quick apply

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Head of Leisure - Hale Country Club & Spa

THG Ingenuity -
Hale Barns

Quick apply

Job details

Freelance

Qualifications

Customer service
Leadership
Team motivation leadership
Communication skills

Full job description

About THG Ingenuity

THG Ingenuity is a fully integrated digital commerce ecosystem, designed to power brands without limits. Our global end-to-end tech platform is comprised of three products: THG Commerce, THG Studios, THG Fulfilment.

Each represents a single, unified solution, overcoming challenges and taking brands direct-to-consumer. Our client portfolio includes globally recognised brands such as Coca-Cola, Nestle, Elemis, Homebase, and Proctor & Gamble.

The Role

As Leisure Manager, you will be the operational face of the leisure department, leading the day-to-day experience across the gym floor, studios, pool and padel facilities. You will drive service excellence, team performance, member engagement and commercial success while ensuring the club consistently delivers a luxury 5-star experience.

This role requires a highly visible leader with exceptional standards, strong people management skills and a passion for health, fitness and wellbeing.

Leisure Operations & Member Experience

Lead and oversee the daily operation of all leisure areas including the gym floor, studios, swimming pool and padel courts.
Act as the visible ambassador and owner of the leisure experience within the club.
Deliver exceptional member and guest experiences through outstanding service standards and operational excellence.
Ensure all leisure facilities are maintained to impeccable 5-star presentation and cleanliness standards at all times.
Develop and implement innovative fitness and wellbeing programmes designed to increase engagement, occupancy and member satisfaction.
Manage and promote a dynamic timetable across gym, studio and padel offerings, ensuring strong participation and utilisation levels.
Organise regular health and wellbeing campaigns, activation days and member events that position Hale Country Club & Spa as a leader within the wellness sector.
Enforce leisure policies and gym floor etiquette to maintain a safe, professional and enjoyable environment for all members.
Maintain full responsibility for Health & Safety compliance across all leisure facilities.

Team Leadership & Development

Lead, motivate and develop the leisure team, including Gym Assistants and Lifeguards.
Ensure all team members consistently deliver service aligned with luxury hospitality and 5-star standards.
Manage and support freelance and specialist partners including Personal Trainers, Studio Coordinators and Padel Coaches.
Ensure all freelance teams operate in line with club expectations, brand standards and contractual responsibilities.
Drive a culture of expertise in health and wellbeing across the team.
Deliver ongoing training and coaching to both employed and freelance teams, including product knowledge and member engagement initiatives.
Collaborate with wider club departments to encourage cross-functional member experiences, including nutrition and wellbeing offerings.

Commercial Performance & Revenue Growth

Drive padel court occupancy and achieve associated revenue targets.
Maximise secondary spend opportunities across leisure operations.
Monitor and improve class occupancy, utilisation and member retention performance.
Support the commercial success of Personal Training and wellness services.
Analyse operational performance and member feedback to identify opportunities for growth and continuous improvement.

Essential Skills & Experience

Proven experience in a leisure, fitness or wellness management role within a premium or luxury environment.
Strong leadership and people management skills with the ability to inspire high-performing teams.
Passion for health, fitness and wellbeing with excellent industry knowledge.
Commercially aware with experience driving revenue, occupancy and member retention.
Exceptional customer service and communication skills.
Strong operational and organisational abilities with excellent attention to detail.
Knowledge of Health & Safety and leisure compliance standards.

Desirable

Experience within a luxury hotel, spa or private members club environment.
Fitness industry qualifications and/or leisure management certifications.
Experience managing freelance fitness professionals and third-party operators.

THG Ingenuity is proud to be a Disability Confident Committed employer. If you are invited to interview, please let us know if there are any reasonable adjustments we can make to the recruitment process that will enable you to perform to the best of your ability.

THG Ingenuity is committed to creating a diverse & inclusive environment and hence welcomes applications from all sections of the community.

Because of the high volumes of applications our opportunities attract, it sometimes takes us time to review and consider them all. We endeavour to respond to every application we receive within 14 days. If you haven't heard from us within that time frame or should you have any specific questions about this or other applications for positions at THG Ingenuity please contact one of our Talent team to discuss further.

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Refine Your Search

proctor jobs in blackburn with darwen, lan

Head of Leisure - Hale Country Club & Spa

Front of House Receptionist

Test Center Administrator (Stockport)

Graduate Content Executive - THG Ingenuity

Lifeguard - Hale Country Club & Spa

CRM Executive - THG Ingenuity

Social Commerce Executive

Front of House Team Member - Hale Country Club & Spa

Food & Beverage Assistant

Hybrid Spa Therapist & Receptionist - King Street Townhouse

Part-time Spa Therapist & Receptionist - King Street Townhouse

Transport Coordinator - Fulfil / 3PL

Accounts Payable Team Lead

Delivery Manager - Ecommerce Platform

Bartender

Night Cleaner - Hale Country Club & Spa

Senior Customer Success Manager - Operations

Business Development Director - THG Studios

Customer Success Lead

Senior Customer Success Manager

I want to receive the latest job alerts for proctor in blackburn with darwen, lan

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