Technology lead Work, Jobs in Blacon, Chs (with Salaries)

Client Support Specialist
Barclays —Knutsford
- Monday to Friday
- Communication skills
- Banking
CMDB Product Manager
Barclays —Knutsford
- Agile
- Training & development
Product Manager - Search Relevance & Ranking
Forge Holiday Group Ltd —Chester
- £65,000 - £70,000 a year
- Full-time
- Hybrid work
- Master's degree
- Product management
- AI
Quick apply
Digital Operations Change Manager
Iceland —Deeside
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
2nd/3rd Line Service Desk Technician
Cirrus Technology Solutions —Ellesmere Port
- £30,000 - £35,000 a year
- 8 hour shift
- Travel
- Mentoring
- In-person
- Free parking
Quick apply
2d
ZARA CHESTER SECTION MANAGER
INDITEX —Chester
- Full-time
- Mentoring
- Organisational skills
- Computer skills
Quick apply
Implementation & Training Lead
Alfred H Knight Group —Liverpool
- Full-time
- Hybrid work
- Team management
- Travel
- Mentoring
- Employee assistance programme
Quick apply
Program Lead
Bank of America —Chester
- Full-time
- PMP
- Agile
- AI
- Employee assistance programme
Cold End Job Change Chargehand
Encirc —Elton
- £50,000 - £53,000 a year
- Supervising experience
- Continuous improvement
- Team management
- Free parking
- Annual leave
Quick apply
Aviation - Security Officer
Mitie —Chester
- Weekend availability
- Computer literacy
- First Aid Certification
- Conflict management
2d
Continuous Improvement Engineer
Great Bear —Flintshire
- £29,000 - £34,000 a year
- Full-time
- Microsoft Word
- Computer literacy
- Presentation skills
- Annual leave
- Employee assistance programme
Quick apply
Senior Technical Project Manager
Convatec —Deeside
- Full-time
- Remote
- Microsoft Word
- PMP
- Engineering
5h
Maintenance Team Leader (Mechanical)
Argent Energy —Ellesmere Port
- Overtime
- Microsoft Powerpoint
- Analysis skills
- Continuous improvement
- Free parking
- Employee assistance programme
Quick apply
Dental Laboratory Manager (Full time)
Smile Design Dental Laboratory —Ellesmere Port
- £16 - £19 an hour
- Full-time
- Management
- English
- Organisational skills
- Free parking
- Employee discount
Quick apply
2d
Marketing Executive
Trelleborg Industrial Solutions - Marine & Infrastructure —Deeside
- Marketing
- Business
- Communication skills
- Annual leave
Senior Technologist Dairy/Non-Dairy
KaTech Ingredient Solutions Ltd —Chester
- Continuous improvement
- Communication skills
- Referral programme
Quick apply
Senior Manager Biocompatibility
Convatec —Deeside
- Full-time
- Hybrid work
- Doctoral degree
- Master's degree
- Bachelor's degree
Deputy UK Facilities Manager
Alfred H Knight Group —Liverpool
- Full-time
- Team management
- Travel
- Employee assistance programme
Quick apply
Renewables Technical Officer - Electric
MCS —Warrington
- £35,000 a year
- Full-time
- Presentation skills
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Quick apply
7d
Team Lead
CSA Group —Hawarden
- Full-time
- Word processing
- Computer literacy
- Engineering

I want to receive the latest job alerts for technology lead in blacon, chs

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Client Support Specialist

Barclays -
Knutsford

Apply Now

Job details

Permanent

Qualifications

Live chat
Customer service call handling
Stakeholder collaboration
Stakeholder liaison
Process improvement
Change management
Risk management
Customer interaction
Communication skills
Banking

Full job description

Date live: 24/07/2026

Business Area: Corporate Digital Banking

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000082216

Join us as a Client Support Specialist where you will be delivering exceptional customer service whilst resolving complex customer needs or request. This role is 100% telephony-based, focusing on communication via phone.

It is a Monday – Friday position, working shifts ranging between 8am – 7pm.

To be successful as a Client Specialist Support you should have experience with:

Excellent Customer Service skills.
Good communication skills.
Problem Solving.

Some other highly valued skills may include:

Previous knowledge/experience within telephony background.
Ability to adapt to change.
Ability to manage multiple customer inquiries, tasks, and priorities.

You may be assessed on the key critical skills relevant for success in role, such as risk and controls, change and transformation, business acumen strategic thinking and digital and technology, as well as job-specific technical skills.

This role is based in Knutsford.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

technology lead jobs in blacon, chs

Client Support Specialist

CMDB Product Manager

Product Manager - Search Relevance & Ranking

Digital Operations Change Manager

2nd/3rd Line Service Desk Technician

ZARA CHESTER SECTION MANAGER

Implementation & Training Lead

Program Lead

Cold End Job Change Chargehand

Aviation - Security Officer

Continuous Improvement Engineer

Senior Technical Project Manager

Maintenance Team Leader (Mechanical)

Dental Laboratory Manager (Full time)

Marketing Executive

Senior Technologist Dairy/Non-Dairy

Senior Manager Biocompatibility

Deputy UK Facilities Manager

Renewables Technical Officer - Electric

Team Lead

I want to receive the latest job alerts for technology lead in blacon, chs

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected