It analyst Work, Jobs in Bledlow, Bkm (with Salaries)

IT Service Desk Analyst
Oxford Health NHS Foundation Trust —Oxford
- £28,392 - £31,157 a year
- Full-time
- Remote
- Continuous improvement
- Annual leave
- Employee assistance programme
10d
IT QA Data Analyst
AHPL Consultants Ltd —Amersham
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- Databases
- Analysis skills
Quick apply
23h
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
IT Business Analyst
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Microsoft Powerpoint
- Computer Science
- Analysis skills
2d
IT Change Analyst
Sysco —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- English
- Continuous improvement
- Employee discount
2d
Digital & IT Senior Analyst - Messaging
Parker Hannifin Corporation —Hemel Hempstead
- Computer Science
- Maintenance
- Bachelor's degree
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
IT Security Analyst
Interpham Consulting —Luton
- Full-time
- Writing skills
HR Systems Analyst (6 Month FTC)
Senior plc Head Office —Rickmansworth
- Full-time
- Hybrid work
- Data analysis skills
- Continuous improvement
- Travel
- Work from home
- Employee assistance programme
Quick apply
Security System Analyst (Lenel/Milestone)
Securitas UK —Reading
- £45,000 - £55,000 a year
- Full-time
- Remote
- Organisational skills
- Employee discount
Quick apply

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IT QA Data Analyst
AHPL Consultants Ltd —Amersham
The successful candidate will be responsible for ensuring the quality and reliability of our software products through rigorous testing and analysis.
£32,000 - £42,000 a year
Quick apply
23h
IT PMO Junior Analyst
Crédit Agricole CIB —London
Maintain appropriate knowledge to ensure to be fully qualified to undertake the role. Apply data analysis techniques to enhance risk assessment and budget…
11d

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IT Service Desk Analyst

Oxford Health NHS Foundation Trust -
Oxford

Apply Now

Job details

Full-time
£28,392 - £31,157 a year
10 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme
Employee discount
Car scheme

Qualifications

Technical troubleshooting
Desktop support
Incident management
Incident queue management
User account management
Continuous improvement
Technical support incident logging
Customer support
IT incident logging
Application support
Incident log maintenance
Remote diagnostics
Mobile devices

Full job description

We are seeking a customer-focused and proactive IT Service Desk Analyst to join our IT team. Acting as the primary point of contact for IT support, you will provide first-line technical assistance to users across the organisation, ensuring a high-quality and efficient service is delivered in line with agreed Service Level Agreements (SLAs).

This is an excellent opportunity for an IT professional who enjoys problem-solving, delivering outstanding customer service, and working in a fast-paced support environment.
Key Responsibilities

Act as the main point of contact for all IT Service Desk enquiries, incidents, and service requests.

Provide first-line technical support for desktops, laptops, mobile devices, peripherals, applications, and IT systems.

Diagnose, troubleshoot, and resolve hardware, software, and connectivity issues within agreed SLAs.

Log, manage, and prioritise incidents and service requests using the IT service management system.

Escalate complex issues and requests to 2nd and 3rd line support teams, or external suppliers, ensuring timely resolution.

Keep users informed of progress and resolutions, delivering excellent customer service throughout.

Maintain accurate records of incidents, requests, and solutions.

Contribute to continuous improvement initiatives and knowledge base documentation

You will be required onsite 5 days a week based at our site at Littlemore Mental Health Centre.

Provide first-line IT and telecommunications support as part of the IT Service Desk team, delivering excellent customer service and technical assistance to users across the organisation. Act as a primary point of contact for IT-related queries, troubleshooting and resolving a wide range of issues remotely using support tools where possible. Monitor and manage service desk requests, maintain accurate records within the call logging system, support user account administration, and ensure incidents and service requests are handled efficiently and escalated appropriately when required.

Oxford Health is a great place to work and to be able to showcase the best of yourself when making an application please read the “candidate guide to making an application” and ensure your supporting statement is tailored to the role you are applying for and addresses any essential criteria.

As a Trust we provide physical, mental health and social care for people of all ages across Oxfordshire, Buckinghamshire, Swindon, Wiltshire, Bath and Northeast Somerset. Our services are delivered at community bases, hospitals, clinics and people’s homes, delivering care as close to home as possible. Our vision is that no matter who you are or where you are, you will tell us that you receive: “Outstanding care delivered by an outstanding team”

Our values are: “Caring, safe and excellent”

We offer a wide range of benefits designed to support your career and wellbeing. These include:

Excellent opportunities for career progression
Access to tailored individual and Trust wide learning and development
27 days annual leave, plus bank holidays, rising to 33 days with continuous service
NHS Discount across a wide range of shops, restaurants and retailers
Competitive pension scheme
Lease car scheme
Cycle to work scheme
Employee Assistance Programme
Mental Health First Aiders
Staff accommodation (please note waiting lists apply)
Staff networking and support groups hosted by our Equality, Diversity & Inclusion team

We hope that the advert has given you a clear understanding of the skills we are seeking and the opportunity at hand. You will need to use the “supporting statement” element of your application form to demonstrate your suitability for this role and you should refer to the job description, person specification and the guidance notes attached to this role to help you tailor your application.

The essential and desirable criteria will be used to shortlist for interview and you should ensure that you refer to these within your application to increase your chances of being selected for interview.

We are aware that some candidates may choose to use AI tools to support their application. We kindly remind applicants that submissions should remain an honest and accurate representation of their experience and must take care to ensure the use of AI tools does not generate an application that does not accurately reflect their knowledge, skills and values.

Apply Now

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it analyst jobs in bledlow, bkm

IT Service Desk Analyst

IT QA Data Analyst

IT Analyst Field Support

Tech Support Analyst

IT Analyst, Field Support Engineer

IT Business Analyst

IT Change Analyst

Digital & IT Senior Analyst - Messaging

IT Support Analyst

IT Security Analyst

HR Systems Analyst (6 Month FTC)

Security System Analyst (Lenel/Milestone)

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