Practice managers Work, Jobs in Blisworth, Nth (with Salaries)

PA to the Practice Manager / Complaints Coordinator
Leicester Terrace Health Care Centre —Northampton
- From £14.50 an hour
- Full-time
- Databases
- Continuous improvement
- Human resources
- Sick pay
Quick apply
5d
Administrator / Healthcare Assistant
Alliance Medical Ltd —Northampton
- £27,976 a year
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
4d
Practice Manager
Mayfield Surgery —Northampton
- Full-time
- Continuous improvement
- Team management
- Human resources
- Free parking
Quick apply
Practice Manager
Kreate Dental Rugby —Rugby
- £38,000 - £42,000 a year
- Full-time
- Hospitality
- Management
- Business development
- Employee discount
Quick apply
4d
Part Time Clinic Receptionist/Administrator (Bedford)
The Back & Body Clinic —Bedford
- From £12.75 an hour
- Part-time
- Administrative experience
- Organisational skills
- Front desk
- Employee discount
Quick apply
6d
Practice Manager - Adoption
Northamptonshire Children's Trust —Northampton
- £48,856 - £50,997 a year
- Supervising experience
- Team management
- Annual leave
- Employee assistance programme
1d
Practice Standards Manager
GSSArchitecture —Kettering
- £35,000 - £40,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Outlook
- Health & wellbeing programme
Quick apply
11d
Pathology Admin & Clerical Site Lead (12mth Fixed Term)
Bedfordshire Hospitals NHS Foundation Trust —Bedford
- £32,073 - £39,043 a year
- Full-time
- Human resources
- Recruiting
- Training & development
- Annual leave
1d
Office Manager
Storal —Banbury
- £13.65 an hour
- Monday to Friday
- Organisational skills
- Computer skills
- Leadership
- Employee discount
- Sick pay
Quick apply
CQC Registered Manager
Bloom Health Hospitals —Milton Keynes
- Full-time
- Management
- Leadership
- Communication skills
Quick apply
6d
Practice Nurse Manager
PrimaryCareCareers —Olney
- Call to connect
- Supervising experience
- Team management
- Training & development
14d
Client Manager (Accountancy Practice)
TGFP —Southam
- From £50,000 a year
- Full-time
- Hybrid work
- QuickBooks
- Training & development
- Communication skills
- Health & wellbeing programme
- Flexitime
Quick apply
Clinical Services Manager – Theatre
Circle Health Group —Milton Keynes
- Up to £68,000 a year
- Full-time
- Business development
- Team management
- Organisational skills
- Employee discount
- Life insurance

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Administrator / Healthcare Assistant
Alliance Medical Ltd —Northampton
A key element of the role is to make telephone bookings for patients attending our services. Excellent communication skills, as you will be both patient facing…
£27,976 a year
Quick apply
4d
Executive Support Administrator
XPO Logistics —Crick
Proven experience as an executive assistant, executive support administrator or in a relevant role. Supporting in the preparation and smooth running of internal…
£45,000 a year
Quick apply
5d

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PA to the Practice Manager / Complaints Coordinator

Leicester Terrace Health Care Centre
Northampton

Quick apply

Job details

Full-time
From £14.50 an hour
5 days ago

Benefits

Company pension
Sick pay

Qualifications

Report writing
Meeting coordination
Report generation
Spreadsheets
Stakeholder liaison
Filing
Microsoft Office Suite
Complaint handling
Databases
Change management
Data management
Continuous improvement
Human resources
Data entry
Recruiting
IT
Productivity software
AI
Communication skills

Full job description

Job Summary

The PA to the Practice Manager & Complaints Coordinator will provide comprehensive administrative and organisational support to the Practice Manager, ensuring the effective and efficient operation of key administrative, governance and quality functions within the practice.

The post holder will play a central role in supporting practice management through diary management, meeting coordination, minute taking, project support, data management, receruitment, complaints administration and continuous improvement activities.

The role requires a highly organised, proactive individual with exceptional communication and IT skills, excellent attention to detail, and the ability to work independently using their own initiative. The post holder will also lead the administration of the practice complaints process, ensuring complaints are managed professionally, efficiently and in accordance with practice policies and NHS requirements.

Key Duties and Responisbilities

Administrative Support

Provide comprehensive administrative support to the Practice Manager and Deputy Practice Manager.
Manage diaries, appointments, meetings and schedules effectively.
Organise and coordinate internal and external meetings including preparing agendaa and supporting documents
Attend meetings and produce accurate minutes, action logs and meeting summaries.
Monitor and follow up actions arising from meetings.
Draft professional letters, reports, presentations and correspondence on behalf of the management Team.
Maintain effective filing systems and ensure documentation is stored securely and accurately.
Manage incoming and outgoing communications as required.
Assist with recruitment administration and HR functions, including arranging interviews and preparing documentation.
Maintain confidentiality and comply with all data protection requirements.
Support the Practice Manager with projects, systems, procedures and service improvement initiatives.
Undertake administrative tasks relating to change management and continuous improvement.

Complaints Management

Act as the administrative lead for the practice complaints process.
Receive, acknowledge and record complaints within agreed timescales.
Coordinate complaint investigations with relevant staff members and clinicians.
Maintain accurate records and audit trails relating to complaints.
Draft complaint responses for review by the Practice Manager.
Ensure complaints are managed in accordance with practice policy and NHS guidance.
Coordinate learning events arising from complaints and maintain records of actions taken.
Identify themes, trends and opportunities for service improvement.
Produce complaints reports and summaries as required.
Support the implementation of lessons learned and service improvements resulting from complaints investigations.
Utilise TeamNet or equivalent systems where appropriate.

Governance and Compliance Support

Support the maintenance of compliance registers, governance records and practice documentation.
Maintain records relating to staff training, appraisals, mandatory training and professional registrations.
Assist with audits and quality improvement activities.
Update external systems and databases as required.
Support the Practice Manager and Deputy Practice Manager with policy reviews and governance activities.
Ensure records are maintained in line with practice procedures and regulatory requirements.

Administrative Systems and Data Management

Develop and maintain spreadsheets, trackers and administrative systems.
Produce reports and management information using Microsoft Office applications.
Create and maintain Excel spreadsheets including formulas, lookups, filters and reporting function
Produce professional letters, presentations and documents
Ensure data quality, accuracy and completeness.
Use Microsoft Excel and other software packages to analyse and present information.
Support data collection and reporting requirements.
Maintain accurate electronic databases and filing systems.
Utilise AI platforms and digital productivity tools appropriately to improve efficiency and workflow.
Ensure accuracy and integrity of administrative data.

Continuous Improvement

Proactively identify opportunities to improve systems, processes and ways of working.
Make recommendations to improve efficiency, effectiveness and patient experience.
Take ownership of assigned projects and tasks through to completion.
Demonstrate initiative and sound judgement when resolving problems.
Support the implementation of new systems and working practices.

Communication and Team Working

Develop and maintain positive working relationships with colleagues and external stakeholders.
Communicate professionally and effectively at all levels.
Support effective communication between management and staff.
Work collaboratively with all members of the practice team.
Demonstrate flexibility and adaptability in response to changing service needs.

Pay: From £14.50 per hour

Benefits:

Company pension
Sick pay

Ability to commute/relocate:

Northampton NN2 6AL: reliably commute or plan to relocate before starting work (required)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

practice managers jobs in blisworth, nth

PA to the Practice Manager / Complaints Coordinator

Administrator / Healthcare Assistant

Practice Manager

Practice Manager

Part Time Clinic Receptionist/Administrator (Bedford)

Practice Manager - Adoption

Practice Standards Manager

Pathology Admin & Clerical Site Lead (12mth Fixed Term)

Office Manager

CQC Registered Manager

Practice Nurse Manager

Client Manager (Accountancy Practice)

Clinical Services Manager – Theatre

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