Client services occupations Work, Jobs in Bootle, Msy (with Salaries)

Client Manager - Events
Showforce —Liverpool
- £28,000 - £32,000 a year
- Full-time
- Microsoft Word
- CRM software
- Communication skills
Quick apply
Customer Service Specialist
TIP GROUP —Liverpool
- £31,000 a year
- Communication skills
- Referral programme
Quick apply
6d
Assistant Account Handler
PIB Group Services Ltd. —Liverpool
- Up to £28,000 a year
- Hybrid work
Quick apply
6d
Trainee Account Manager
Wilsons Auctions Ltd —Deeside
- Full-time
- Customer service
- IT
- Communication skills
Quick apply
Business Operations Coordinator
CNG FUELS —Wigan
- £32,000 - £34,000 a year
- Full-time
- Microsoft Powerpoint
- Databases
- Continuous improvement
- Free parking
- Life insurance
Quick apply
11d
Aftersales Advisor
BCA —Preston
- £14.11 an hour
- Monday to Friday
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Partner Relations Executive
Chester Race Company —Chester
- £28,000 - £30,000 a year
- Weekend availability
- CRM software
- Hotel
- Organisational skills
Quick apply
11d
Customer Service Coordinator
B&M Waste Services —Bromborough
- £26,000 a year
- Microsoft Word
- CRM software
- Microsoft Outlook
9d
Sea Logistics - Customer Care Specialist
Kuehne+Nagel —Liverpool
- Communication skills
- Time management
- Employee assistance programme
Funded Customer Associate
Flourish —Liverpool
- £30,000 a year
- Full-time
- Hybrid work
- CRM software
- Annual leave
- Employee assistance programme
Customer Service Representative II
Bobrick Washroom Equipment LTD —Connah's Quay
- CAD
- ERP systems
Quick apply
Client Support Executive
Thornton & Lowe Ltd —Bolton
- £26,227.50 - £26,228.00 a year
- CRM software
- Travel
- Organisational skills
- Annual leave
- Employee discount
Quick apply
Platform Delivery Specialist
PIB Group Services Ltd. —Liverpool
- Hybrid work
- Communication skills
Quick apply
Junior Service Delivery Manager
Ericsson —Chester
- Computer Science
- Engineering
- English
Customer Liaison Officer
M Group —Preston
- £28,000 - £30,000 a year
- Microsoft Word
- Customer service
- Communication skills
- Annual leave
- Employee assistance programme
Customer Success Manager
EA Technology —Capenhurst
- CRM software
- Organisational skills
- Communication skills
- Annual leave
- Life insurance
Client Onboarding Coordinator (3 month FTC)
RGH‑Global Limited —Blackpool
- £25,000 - £27,500 a year
- Microsoft Word
- Data entry
New Enquiry Manager – Legal Customer Services
AlphaBiolabs —Warrington
- £27,000 a year
- Hybrid work
- Salesforce
- Communication skills
Customer Service Administrator
Clearway Group —Runcorn
- £27,000 a year
- Sales
- Communication skills
Quick apply
Customer Relationship Executive
3P Logistics Limited —Wigan
- £28,000 - £30,000 a year
- Full-time
- Microsoft Word
- In-person
- Free parking
- Health & wellbeing programme
Quick apply

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client services occupations jobs near bootle, msy

Client Manager - Events

Showforce -
Liverpool

Quick apply

Job details

Full-time
£28,000 - £32,000 a year

Benefits

Company events

Qualifications

Microsoft Word
CRM software
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Partnership building
Customer loyalty building
Relationship management
Customer interaction
Account management
Communication skills

Full job description

We’re looking for a Client Manager to join our busy team. You’ll be an excellent communicator, passionate about delivering high standards of customer service and have a real drive to succeed.

Ideally the candidate would have experience working within the Events industry and have an understanding of delivering projects from a staffing supplier perspective

Role:

As a Client Manager, you will be responsible for maintaining and growing client relationships, ensuring the successful delivery of services, and acting as the main point of contact between clients and internal teams. You’ll support the Operations team with the preparation of quotes and management of project schedules.

Reports to:

o Head of UK Operations

Requirements

Responsibilities:

Manage existing client accounts and build long-term, trusted partnerships
Understand client goals and proactively identify opportunities
Manage a large volume of email and phone enquiries daily
Ensure contracts are issued accurately
Maintain contact to ensure repeat business and identify upsell opportunities
Carry out regular site visits to understand your client’s requirements
Arrange and attend meetings to generate new business and manage relationships
Ensure that customers receive the best possible service at all times
Ensure complaints are handled in line with company procedures
Ensuring accreditation for events is complete
Prepare accurate quotes and schedules utilising our bespoke CRM system and excel
Ensure all project information is communicated to all team members
Update client records ensuring current information is available at all times
Demonstrate a strong understanding of the clients’ needs and manage them through to delivery
Obtain client feedback after each event and report to senior management
Attend relevant trade exhibitions, networking events and training
Work closely with the Head of Operations UK to ensure that the links between the Account Management and Scheduling teams are strong, ensuring both client and staff needs are met

Key skills:

Excellent communication skills
Highly organised and able to multi-task
Happy to travel around the UK and worldwide
Ability to adapt quickly to changes
Ability to work flexible hours
Excellent knowledge of MS Office including Word and Excel
Great team player
Ability to identify problems in process and resolve them in a timely manner
Ability to work under pressure

Experience:

Event industry experience is advantageous but not essential

Quick apply

Refine Your Search

client services occupations jobs in bootle, msy

Client Manager - Events

Customer Service Specialist

Assistant Account Handler

Trainee Account Manager

Business Operations Coordinator

Aftersales Advisor

Partner Relations Executive

Customer Service Coordinator

Sea Logistics - Customer Care Specialist

Funded Customer Associate

Customer Service Representative II

Client Support Executive

Platform Delivery Specialist

Junior Service Delivery Manager

Customer Liaison Officer

Customer Success Manager

Client Onboarding Coordinator (3 month FTC)

New Enquiry Manager – Legal Customer Services

Customer Service Administrator

Customer Relationship Executive

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