Dispatcher Work, Jobs in Bootle, Msy (with Salaries)

Customer Service & Service Planning Coordinator
BeSure Group —Liverpool
- £24,420 - £30,000 a year
- Full-time
- Microsoft Word
- Customer service
- Microsoft Office
Quick apply
2d
Transport Operator
Hayward Transport —Liverpool
- £29,742 - £38,500 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Free parking
Quick apply
9d
Planning Co-Ordinator
M Group —Preston
- £26,500 - £30,000 a year
- Customer service
- Organisational skills
- Annual leave
- Employee assistance programme
Works Planner
Places for People —Preston
- £28,971.56 a year
- Hybrid work
- Customer service
- Maintenance
- IT
- Annual leave
- Employee discount
9d
Planner/Scheduler
Bid Group ltd —Bolton
- From £12.75 an hour
- Full-time
- Maintenance
- Microsoft Office
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Performance Supervisor (Wirral)
Go North West —Birkenhead
- Customer service
- Computer literacy
- Communication skills
- Annual leave
Performance Team Leader (Wirral)
Go North West —Birkenhead
- Supervising experience
- IT
- Communication skills
- Annual leave
Scheduling Coordinator
Last Mile Group —Warrington
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Access
- Annual leave
- Employee assistance programme
Utilities Scheduler
Network Plus —Great Sankey
- £29,741.40 a year
- Full-time
- Microsoft Office
- Administrative experience
- IT
Quick apply
Fleet Administrator
Stobart —Warrington
- Up to £27,031 a year
- Full-time
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Employee assistance programme
Quick apply
Transport Coordinator
Stobart —Appleton Thorn
- £32,000 a year
- Full-time
- Microsoft Office
- Driving
- IT
- Annual leave
- Employee assistance programme
Quick apply
Fleet Co-Ordinator (Days Rotational)
DHL —Widnes
- £31,573.62 a year
- Rotating shift
- Microsoft Excel
- Maintenance
- Microsoft Office
12d
Planning/ Scheduling Coordinator
Conexus Recovery —Bolton
- £26,686 - £29,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
Quick apply
3d
Service and Operations Coordinator
Canning Generator Solutions —Widnes
- £28,000 - £30,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Service Scheduler
Krones UK Ltd. —Bolton
- Full-time
- Microsoft Word
- Microsoft Outlook
- Computer literacy
Transport Administrator
Flannery Plant Hire —Warrington
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Flexible schedule
9d
Dispatch Assistant
Eaststone Ltd —Bolton
- From £24,785 a year
- Full-time
- Microsoft Word
- Organisational skills
- In-person
- Free parking
- Referral programme
Quick apply
Service Coordinator
DTS UK Machine Tools —Chorley
- £16,000 - £28,000 a year
- Full-time
- Customer service
- Maintenance
- English
Quick apply
5d
Customer Planning Coordinator
GXO Logistics —Warrington
- £27,000 a year
- Full-time
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Service & Transport Co-Ordinator
Ainscough Environmental Services Ltd —Manchester
- £28,500 - £33,000 a year
- Full-time
- Driving
- Organisational skills
- In-person
- Free parking
Quick apply
5d

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Customer Service & Service Planning Coordinator

BeSure Group
Liverpool

Quick apply

Job details

Full-time
£24,420 - £30,000 a year
2 days ago

Benefits

Company pension

Qualifications

Microsoft Word
Customer service
Microsoft Office
Organisational skills
Communication skills
Time management

Full job description

About BeSure Group

BeSure Group is one of the UK’s leading heating and home services companies, supporting thousands of customers nationwide. We pride ourselves on delivering exceptional customer service, high-quality workmanship and a fast, reliable response. As we continue to grow, we’re looking for an organised, customer-focused individual to join our operations team.

The Role

As our Customer Service & Service Planning Coordinator, you’ll be responsible for managing incoming customer enquiries, coordinating engineer schedules, resolving customer issues and ensuring our nationwide service plan customers receive an outstanding experience.

This is a fast-paced role requiring excellent communication, organisation and problem-solving skills.

Key Responsibilities

* Answer incoming customer calls, emails and online enquiries.
* Schedule and coordinate engineer appointments across the UK.
* Manage emergency breakdowns and prioritise urgent jobs.
* Liaise with engineers throughout the day to ensure appointments run smoothly.
* Keep customers updated on appointment times and job progress.
* Handle customer complaints professionally, working towards a positive resolution.
* Monitor engineer attendance, job completion and service levels.
* Ensure all customer records are updated accurately within company systems.
* Work closely with the Service Manager and Operations Team to improve efficiency.
* Support the administration of BeSure’s nationwide service plan customers.
* Follow up outstanding jobs and ensure issues are resolved promptly.
* Help maintain excellent customer satisfaction and positive online reviews.
* Ensure company procedures and service standards are followed at all times.

Skills & Experience

* Previous customer service experience.
* Experience in scheduling or planning engineers is desirable.
* Excellent telephone manner.
* Strong organisational and time management skills.
* Ability to remain calm under pressure.
* Confident using computer systems and Microsoft Office.
* Excellent communication skills.
* Ability to prioritise multiple tasks in a busy environment.
* A positive attitude with a strong focus on customer satisfaction.

What We’re Looking For

We’re looking for someone who genuinely enjoys helping people, can think on their feet and takes pride in delivering excellent service. You’ll be proactive, organised and confident communicating with both customers and engineers.

What We Offer

* Competitive salary.
* Company pension.
* Full training and ongoing support.
* Career progression opportunities within a growing national business.
* Friendly and supportive working environment.
* Modern office facilities.
* Staff incentives and recognition programmes.

If you’re passionate about customer service, enjoy solving problems and thrive in a fast-paced environment, we’d love to hear from you.

Pay: £24,420.00-£30,000.00 per year

Work Location: In person

Quick apply

Refine Your Search

dispatcher jobs in bootle, msy

Customer Service & Service Planning Coordinator

Transport Operator

Planning Co-Ordinator

Works Planner

Planner/Scheduler

Performance Supervisor (Wirral)

Performance Team Leader (Wirral)

Scheduling Coordinator

Utilities Scheduler

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Transport Coordinator

Fleet Co-Ordinator (Days Rotational)

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Service and Operations Coordinator

Service Scheduler

Transport Administrator

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Customer Planning Coordinator

Service & Transport Co-Ordinator

I want to receive the latest job alerts for dispatcher in bootle, msy

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