Insurance coordinator Work, Jobs in Borehamwood, Eng (with Salaries)

Client Coordinator
Berkeley Insurance Group —Borehamwood
- Full-time
- Sales
- Customer service
- Microsoft Office
- Annual leave
- Employee assistance programme
3d
Customer Claims Insurance Coordinator
Motor Fuel Group —Verulam
- Full-time
- Customer service
- Computer literacy
- Microsoft Office
Quick apply
Compliance Coordinator – Appointed Representatives and Delegated Authorities
Gallagher —London
- Microsoft Office
- Travel
- Communication skills
- Employee stock purchase plan
- Life insurance
Aquarius Relationship and Placement Coordinator
WTW —London
- Full-time
- Hybrid work
- Administrative experience
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Operations Coordinator
Mission Underwriting Managers, LLC —London
- Full-time
- Remote
- Microsoft Excel
- Project management
- Communication skills
- Annual leave
- Life insurance
Quick apply
8d
Customer Assistance Coordinator - Home Assistance 6 month FTC
Allianz —Croydon
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Employee discount
Customer Assistance Coordinator - Home Assistance
Allianz Partners —London
- From £29,000 a year
- Weekend availability
- Customer service
- Organisational skills
- Financial services
- Annual leave
- Work from home
Quick apply
10d
Facilities Coordinator
PKF Littlejohn —London
- Full-time
- Annual leave
International Medical Assistance Coordinator
Healix International —Esher
- From £27,000 a year
- Full-time
- Hybrid work
- Customer service
- English
- Care plans
- Annual leave
- Employee discount
Quick apply
Senior Employee Benefits Coordinator (Group Risk)
PIB Group Services Ltd. —Croydon
- Full-time
- Organisational skills
- Communication skills
Quick apply
International Operations Co-ordinator
Chartered Insurance Institute —London
- £25,500 - £30,500 a year
- Full-time
14h
Qualifications & Assessment Co-ordinator
Chartered Insurance Institute —London
- £32,000 - £34,000 a year
- Full-time
- Organisational skills

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Client Coordinator

Berkeley Insurance Group
Borehamwood

Apply Now

Job details

Full-time
3 days ago

Benefits

Season ticket loan
Annual leave
Employee assistance programme

Qualifications

Sales
Customer service
Lead generation
Microsoft Office
Organisational skills

Full job description

Built on meritocracy, our unique company culture rewards self-starters and those who are committed to doing what is best for our customers.

You are applying for a role with Landlord Action part of HFIS Limited – the group behind trusted brands such as mydeposits, Total Landlord Insurance, Property Redress, and Hamilton Fraser. HFIS Limited is part of Brown & Brown (Europe) Limited.

Working options | office-based with optional rotational remote working in line with divisional requirements / office based

Working pattern | full time

Working hours | 37.5 (Monday – Friday) hours per week

Reports to | Practice Manager

What we’re looking for:

We’re looking for a proactive and customer-focused Client Coordinator to join our Landlord Action team. This is a fast-paced, client-facing role where you’ll act as the first point of contact for new enquiries, guiding prospective clients from initial contact through to instruction.

You’ll play a key role in delivering an outstanding client experience, supporting onboarding processes, and helping to drive conversion from enquiry to instruction. This is an excellent opportunity for someone who thrives on communication, organisation, and making a real impact in a growing, service-led business.

Some of the things you'll get up to:

Client onboarding & customer engagement

Act as the first point of contact for all incoming enquiries (phone, email, web)
Convert prospective clients into instructed clients through effective follow-up and communication
Manage a structured customer call-back process to maximise conversion rates
Guide clients through the onboarding journey, ensuring a smooth and professional experience
Take payments and ensure all required documentation is complete

Case coordination & administration

Set up and manage client enquiries and cases within our case management system
Monitor and follow up on incomplete paperwork and outstanding actions
Manage inbound instructions from multiple channels (post, web, email)
Liaise with clients throughout key stages of the process, including debt recovery stages
Support the wider team with administrative tasks and case progression

Continuous improvement & team support

Identify opportunities to improve onboarding processes and client experience
Contribute to lead generation initiatives and maintain prospect databases
Support training and coaching of colleagues (including Paralegals) on onboarding processes

We’d like you to have:

Excellent customer service skills with a strong telephone manner
Experience in a sales, onboarding, or contact centre environment
Strong attention to detail and organisational skills
Confident using Microsoft Office and learning new systems
Ability to prioritise workload and manage multiple tasks effectively
A proactive, solutions-focused mindset
A collaborative approach and ability to build strong working relationships
High levels of motivation and personal accountability
A commitment to delivering high-quality service and outcomes

Desirable

Experience in the property or private rented sector
Experience in legal or case management environments

Benefits:

23 days holiday + UK bank holidays
Life assurance
Private health care for you and dependents
Employee assistance programme, including GP line, cashback for treatments, advice line
Season ticket loan
Rental deposit loan
Annual leave purchase scheme
As part of the HFIS Group, access to discounted personal insurance is available

At HFIS we value development and progression of all our people and so we also offer financial support for studying towards professional qualifications plus study time. As a teammate you will also benefit from a wide variety of high-quality in-house and external training.

We have a relaxed and friendly environment, and our dress code reflects this.

We are an Equal Opportunity Employer. We take pride in the diversity of our team and seek diversity in our applicants.

Apply Now

Refine Your Search

insurance coordinator jobs in borehamwood, eng

Client Coordinator

Customer Claims Insurance Coordinator

Compliance Coordinator – Appointed Representatives and Delegated Authorities

Aquarius Relationship and Placement Coordinator

Operations Coordinator

Customer Assistance Coordinator - Home Assistance 6 month FTC

Customer Assistance Coordinator - Home Assistance

Facilities Coordinator

International Medical Assistance Coordinator

Senior Employee Benefits Coordinator (Group Risk)

International Operations Co-ordinator

Qualifications & Assessment Co-ordinator

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