Contract analyst Work, Jobs in Bourne, Lin (with Salaries)

Service Desk Analyst (4 Month Contract)
Taylor Rose —Peterborough
- Communication skills
10d
IT Service Desk Analyst
Carter Jonas —Peterborough
- Full-time
- Microsoft Outlook
- SharePoint
- Time management
- Annual leave
- Referral programme
Compliance Administrator
Savills —Peterborough
- Full-time
- Travel
6d
Service Desk Analyst – Bingham, Nottingham
Causality.IT —Bingham
- £110 - £130 a day
- Temporary
- Computer networking
- In-person
- Communication skills
Quick apply
5d
Business Process Analyst
Carter Jonas —Peterborough
- Full-time
- Analysis skills
- Continuous improvement
- SharePoint
- Annual leave
- Referral programme
Controls and compliance analyst
ABAgri —Peterborough
- From £35,000 a year
Trading Standards Analyst
Peterborough City Council —Peterborough
- £35,412 - £39,152 a year
- Data analysis skills
- Databases
- Analysis skills
- Annual leave
- Employee discount
Contract Analyst (IT Frameworks)
Anglian Water Services Ltd —Peterborough
- £37,500 a year
- Full-time
- Contracts
- Communication skills
- Annual leave
- Employee assistance programme
Pricing Analyst
Caterpillar —Peterborough
- From £49,519 a year
- Full-time
- Data analysis skills
- Analysis skills
- Communication skills
- Annual leave
- Referral programme
10d
Cyber Security Analyst
Carter Jonas —Peterborough
- Full-time
- Annual leave
- Referral programme
13d
Business Analyst
GXO Logistics —Weldon and Gretton
- £35,000 a year
- Monday to Friday
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
11h

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Service Desk Analyst (4 Month Contract)

Taylor Rose -
Peterborough

Apply Now

Job details

Fixed term contract
10 days ago

Qualifications

Technical troubleshooting
Desktop support
Customer service call handling
Computer repair
Inbound customer enquiry call handling
Incident management
Stakeholder liaison
Incident queue management
User account provisioning
Ticket management
Internal department liaison
User account management
Computer hardware
Technical support incident logging
ServiceNow
Customer support
Customer interaction
IT incident logging
Application support
Incident log maintenance
Communication skills
Active Directory

Full job description

This role involves but is not limited to:

Logging and responding to Incidents and Requests via the Service Desk Ticket system in a timely manner.
Liaising with resolving areas as appropriate to ensure speedy resolutions to queries and issues raised by users.
Working to agreed processes, procedures, service levels and guidelines to deliver an efficient service to end users
Answering telephone calls from end users in a courteous and professional manner
Maintaining and supporting PCs, laptops and telephony system.
Supporting and troubleshooting core software products including Microsoft 365, Active Directory, Citrix and case management systems
Undertaking Starters, Leavers, and User account updates and administration in accordance with agreed processes.
Providing advice and guidance to end users on IT-related matters.

Requirements:

Customer Service skills
Microsoft 365, Active Directory and Citrix desktop administration
Working knowledge of service desk ticketing tools such as ServiceNow or ManageEngine
Ability to troubleshoot common hardware and software issues and find solutions
Ability to meet deadlines and adjust to changing priorities
Ability to quickly gain new skills and knowledge when faced with new challenges
Ability to work independently as well as part of the Service Desk team
Ability to work well under pressure
Excellent verbal and written communication

Company Core Values:

Aspire: To challenge convention, an entrepreneur with energy for change. To be the best that we can be
Integrate: Bring together people and systems into a cohesive force
Innovate: To creatively evolve our working practices, use our revenue and resources in a virtuous cycle of improving our people, systems and growth
Commit: To delivering excellent client experience and working with integrity, investing in long term relationships, creating a strong market position and delivering sustained commercial advantage

Apply Now

Refine Your Search

contract analyst jobs in bourne, lin

Service Desk Analyst (4 Month Contract)

IT Service Desk Analyst

Compliance Administrator

Service Desk Analyst – Bingham, Nottingham

Business Process Analyst

Controls and compliance analyst

Trading Standards Analyst

Contract Analyst (IT Frameworks)

Pricing Analyst

Cyber Security Analyst

Business Analyst

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