Head of customer service Work, Jobs in Bournemouth, Eng (with Salaries)

Head Chef
Loungers —Christchurch
- £37,000 - £44,500 a year
- Overtime
- Hospitality
- Bar
- Casual dining restaurant
- Employee discount
11d
Hotel General Manager
Alfa Holiday Group —Bournemouth
- £50,000 a year
- Weekend availability
- Hospitality
- English
- Hotel
- Annual leave
- Employee assistance programme
Quick apply
12d
Head of Credit Control
Thistle Rose —Poole
- £50,000 - £55,000 a year
- Full-time
- Microsoft Excel
- Sales
- Customer service
Quick apply
Head of Public Protection
Southampton City Council —Southampton
- £78,723 - £84,412 a year
- Full-time
- Employee assistance programme
- Employee discount
12d
Area Retail Manager Bournemouth Area
Motor Fuel Group —Bournemouth
- £38,000 - £42,000 a year
- Full-time
- Contracts
- Communication skills
Quick apply
11d
CX Team Member
Foot Locker —Bournemouth
- £10.00 - £13.85 an hour
- Part-time
- Sales
- Employee assistance programme
- Employee discount
3d
ESG Manager
Innovus —New Milton
- £50,000 - £55,000 a year
- Full-time
- Data analysis skills
- Analysis skills
- In-person
- Free parking
Quick apply
Product Owner - Search & Discovery
OnBuy —Bournemouth
- Up to £75,000 a year
- Full-time
- Continuous improvement
- Agile
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Service Colleague (Express)
ASDA —Poole
- £13.10 an hour
- 8 hour shift
- Employee assistance programme
- Employee discount
9d
Customer Service Team Leader
D Stewart & Son Ltd (Stewarts Garden Centres) —Christchurch
- Weekend availability
- Customer service
- Organisational skills
- Leadership
- Free parking
- Employee discount
Head of Registration Regulations Reform
Maritime and Coastguard Agency —Southampton
- £57,515 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Leadership
- Annual leave
- Employee assistance programme
6d
Head of Legal Services and Deputy Monitoring Officer
BCP Council —Bournemouth
- £84,251 a year
- Management
- Travel
- Leadership
Customer Support Executive
Nourish Care —Bournemouth
- Full-time
- Hybrid work
- Organisational skills
- Annual leave
- Employee assistance programme
8d
Sales Executive
Commercial Washrooms —Poole
- £28,000 - £45,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Employee discount
Quick apply
9d
Strategic Commissioning Manager – Intermediate Care and Brokerage
BCP Council —Bournemouth
- From £53,460 a year
10d
Web Sales / Sales Advisor
Todd Doors Ltd —Bournemouth
- £30,784 a year
- Weekend availability
- Sales
- Customer service
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
Recruitment Partner
Protect Line LTD —Bournemouth
- £35,000 - £40,000 a year
- Full-time
- Communication skills
- Annual leave
- Employee discount
Quick apply
Loneliness companion (personal care) flexible hours
Right at Home Bournemouth and Poole —Bournemouth
- From £14.40 an hour
- Weekend availability
- Annual leave
- Employee discount
Quick apply
Senior Admissions Officer
Canford —Wimborne
- Microsoft Excel
- Customer service
- Microsoft Office
Quick apply
1d
Compliance Manager
Hobbycraft —Christchurch
- £38,000 - £40,000 a year
- Full-time
- Hybrid work
- Team management
- Quality control
- Organisational skills
- Employee assistance programme
- Employee discount
8d

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Head Chef

Loungers -
Christchurch

Apply Now

Job details

Permanent | Full-time
£37,000 - £44,500 a year
11 days ago

Benefits

Employee discount

Qualifications

Hospitality
Cooking
Kitchen management
Kitchen experience

Full job description

We're hiring a full-time Head Chef to lead the kitchen at Arcado Lounge, a local café bar. Part of Loungers, proudly named Casual Dining Group of the Year 2026. With competitive salary, plus bonus, paid overtime and real progression opportunities, this is a great next step for an experienced hospitality head chef, kitchen manager, or senior sous chef.

About the Head Chef Role

Lounges are pretty special places, and what makes them so special is the brilliant people who run them.

As Head Chef you'll lead your own kitchen in Arcado Lounge. We're looking for a hands-on Head Chef who loves real cooking, building teams, and running a kitchen like it's their own. You'll create a kitchen where high standards come naturally — because everyone genuinely cares about making sure every customer leaves happy. It's the small things done brilliantly that make all the difference; from a perfectly executed dish to every spec being nailed.

We're a growing hospitality brand across England and Wales with over 300 sites already and quickly growing; there's no better place to grow a career in hospitality. How far you go is really up to you.

What’s in it For You?

Competitive base salary + bonus + overtime
Permanent full-time role; 48-hour contract (40-hour contract option available)
Overtime pay for every hour worked
Achievable bonus scheme, paid twice a year
Tips shared equally across the team, based on hours worked
Free meal on every shift no matter the length
Christmas and Boxing Day off
Genuine career development with our in-house training courses and ‘Future Ops’ development programmes
50% discount on food and drinks from day one. Including alcohol across all our brands (Lounge, Cosy Club, & Brightside) from day one
No uniform policy
The most talked-about staff party in hospitality — Loungefest!
Long service awards – Vouchers/Extra money
Early access to your pay with Stream
Emotional and practical support via the Licensed Trade Charity

What You’ll Do

Take full ownership of the kitchen at Arcado Lounge— leading every shift from open to close, making sure the right people are in the right place and food standards never slip
Recruit, develop and coach your kitchen team at all levels — from KPs and Chefs through to Sous Chefs — with honest feedback and clear development plans so people can grow with you
Know our menu specs and kitchen processes inside out, spotting issues and opportunities before they happen and making sure every dish leaves the pass as it should
Own a site-level action plan with your General Manager covering food wait times, NSF standards, ordering, stock counts and cleaning
Deliver on your kitchen KPIs — food quality, wait times, wastage, food safety and GP — and report on performance behind every shift
Schedule fair rotas in line with the sales and bookings forecast, making sure every shift has the right skill and capability to run smoothly
Work closely with the front of house team to build a genuine one-team culture, with shared understanding and cross-training in place

What You’ll Bring

A natural people leader — you build loyal, motivated kitchen teams by understanding what makes people tick. You create a one-team culture between kitchen and front of house, where people back each other and do their best work.
A cook who genuinely cares — you love working with fresh, high-quality ingredients and you know our menu specs inside out. You spot issues and opportunities before they happen, and you never settle for second best.
A kitchen leader — you lead from the line, the pass; anywhere your team need you. You coach in the moment, and obsess over the details that make a difference. You help people grow, with clear development and real progression for your KPs, Chefs, and Sous Chefs.
Commercially minded — you're confident with GP, labour, stock, wastage and food safety KPIs, and use them to make smart decisions without losing sight of the food. You treat your kitchen like it's your own.
Experienced and adaptable — you'll have experience as a Head Chef, Kitchen Manager or Sous Chef ready for your next step. You're comfortable recruiting, training and developing kitchen teams, and you're as happy running a busy service as you are reviewing performance with your Operations Chef.

Ready to Apply?

We want to work with kind people so if you want to work hard, have fun and be part of the Loungers ride, we'd love to have you. Click the link to apply and we look forward to chatting with you! Want to find out more? Check out our socials at @TheLounges

Apply Now

Refine Your Search

head of customer service jobs in bournemouth, eng

Head Chef

Hotel General Manager

Head of Credit Control

Head of Public Protection

Area Retail Manager Bournemouth Area

CX Team Member

ESG Manager

Product Owner - Search & Discovery

Service Colleague (Express)

Customer Service Team Leader

Head of Registration Regulations Reform

Head of Legal Services and Deputy Monitoring Officer

Customer Support Executive

Sales Executive

Strategic Commissioning Manager – Intermediate Care and Brokerage

Web Sales / Sales Advisor

Recruitment Partner

Loneliness companion (personal care) flexible hours

Senior Admissions Officer

Compliance Manager

I want to receive the latest job alerts for head of customer service in bournemouth, eng

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