Program analyst Work, Jobs in Bradford, Wyk (with Salaries)

Service Desk Analyst
wavenet —Birstall
- Full-time
- Analysis skills
- IT
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Service Desk Analyst
Brabners —Leeds
- Monday to Friday
- Hybrid work
- IT
- Communication skills
- Annual leave
- Life insurance
5d
Technology Analyst - PMO (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- DevOps
- Data analysis skills
- No degree
- Annual leave
Quick apply
Business Analyst
Oakland —Leeds
- Hybrid work
- Bachelor's degree
- Travel
- Agile
- Annual leave
- Referral programme
Application Support Analyst
JLA —Ripponden
- Up to £35,000 a year
- Full-time
- Customer service
- ERP systems
- Microsoft Office
Quick apply
5d
QC Shift Analyst
NuFarm —Wyke
- Oracle
- Laboratory experience
- Time management
- Employee assistance programme
Student Placement - Cyber Security SOC Analyst
wavenet —Birstall
- Customer service
- Analysis skills
- Communication skills
Quick apply
HR Systems & Data Analyst
The QHotels Collection —Morley
- £28,000 a year
- Full-time
- Microsoft Office
- Analysis skills
- Project management
- Free parking
- Employee assistance programme
Quick apply
2d
Technology Analyst - Operations (UK Remote)
Turnitin, LLC —Leeds
- Full-time
- Remote
- SQL
- AWS
- No degree
- Annual leave
Quick apply
Finance Analyst - Reconciliations and Control
Hilton —Leeds
- £28,000 - £30,000 a year
- Full-time
- Hospitality
- Microsoft Excel
- Communication skills
- Employee stock purchase plan
- Annual leave
Workplace Solutions - Plan Management Analyst, Leeds
JPMorganChase —Leeds
- Full-time
- Microsoft Word
- Microsoft Excel
- Computer skills
Built In Quality Leader
NewPrinces Group —Bradford
- Monday to Friday
- In-person
- Communication skills
- Annual leave
Associate Director - Program & Project Management
LTIMindtree —Bradford
- Agile
Quick apply
Hygiene Manager
NewPrinces Group —Bradford
- Annual leave
Data Architect
Oakland —Leeds
- Hybrid work
- Azure
- SQL
- AWS
- Annual leave
- Referral programme
Revenue Operations Manager
SmartSearch —Ilkley
- Full-time
- Hybrid work
- Management
- Sales
- Salesforce
- Employee assistance programme
Quick apply
Manager, Security Operations
Maples Group - Legal Services —Leeds
- Analysis skills
- Presentation skills
- Python
- Health & wellbeing programme
- Life insurance
Project Director - Controls Analytics
AECOM —Leeds
- Full-time
- Hybrid work
- Engineering
- Leadership
AECOM Advisory - Senior Director (Defence)
AECOM —Leeds
- Full-time
- Hybrid work
- Management
- Business development
- Bachelor's degree
Data Team Leader
SOCOTEC UK & Ireland —Leeds
- Full-time
- Hybrid work
- Organisational skills
- IT
- Construction experience
- Employee assistance programme
- Employee discount
Quick apply

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Service Desk Analyst

wavenet -
Birstall

Quick apply

Job details

Full-time

Benefits

Annual leave
Employee assistance programme

Qualifications

ITIL Certification
Analysis skills
IT support
IT
Communication skills

Full job description

Company Description

Wavenet is a managed services provider offering cybersecurity, communications, and connectivity that grows with our customers’ businesses – no matter what the future holds.

Since 2000, we’ve been keeping businesses connected.

At Wavenet, we don’t just provide solutions for today but for tomorrow, too. We’re always thinking ahead of the technology curve, so our customers feel confident that when they work with us, we’re striving to make their business future-proof.

Customer success is our success. We go the extra mile in providing superior service quality and unparalleled customer experience, becoming an extension of your business, and always delivering on our promise to make their business brilliant.

Job Description

What’s on offer?

Location: Birstall \ Wakefield
Contract Type: Permanent, Full Time
Working Pattern: 7.5-hour shift between 7am – 7pm

Are you passionate about providing exceptional IT support and delivering a first-class customer experience? We are looking for a Service Desk Analyst to join our dynamic team, acting as the first point of contact for customers, partners, and suppliers. This role offers an exciting opportunity to develop your technical skills, work in a fast-paced environment, and contribute to continuous service improvement.

Key Responsibilities:

Provide outstanding IT support – Manage incidents and service requests efficiently, ensuring prompt resolution and excellent customer service.
Meet and exceed targets – Work towards Service Level Agreements (SLAs) and Key Performance Indicators (KPIs), striving for continuous improvement.
Communicate and collaborate – Act as a key liaison between customers, suppliers, and internal teams to drive effective problem resolution.
Maintain data and knowledge management – Keep accurate records, contribute to the knowledge base, and improve data quality for better service delivery.
Develop and grow – Expand your technical expertise, support first-time resolutions, and play a key role in enhancing customer satisfaction.

Qualifications

Requirements for the Role

Strong communication skills – Excellent written and verbal communication, with the ability to explain technical solutions in clear, simple terms to non-technical users.
Technical and analytical ability – Experience using IT Service Management (ITSM) tools, with strong problem-solving skills and a logical approach to diagnosing technical issues.
Time management and adaptability – Proven ability to prioritise tasks, work under pressure, and adapt to changing situations while maintaining high customer service standards.
Teamwork and customer focus – A collaborative approach with a strong understanding of customer needs, IT environments, and service expectations.
Desirable qualifications – ITIL V3/4 Foundation and customer service accreditation are advantageous but not essential.

Additional Information

At Wavenet, we offer more than just a job – we provide an exceptional environment and a wide range of benefits to support your success from day one. With us, you’ll enjoy a generous starting annual leave allowance, private medical coverage, discounted health plans, an eye care scheme, and comprehensive health and wellbeing programs, all backed by a dedicated in-house Wellbeing Team.

We believe in a strong work-life balance, rewarding your commitment with an additional day of annual leave each year, reaching up to 28 days. Here’s a closer look at what we offer:

Office-Based Working: A collaborative approach with team support, requiring you to work in one of our offices. This role emphasises in-person teamwork and engagement at Wavenet.
Annual Leave: Begin your journey with 25 days of leave, increasing by one day per year up to 28 days – our way of saying thank you for your dedication.
Health & Wellbeing: Your wellbeing is a priority. Enjoy private medical coverage, discounted health plans, virtual GP access, an eye care scheme, and a comprehensive employee assistance programme, all supported by our internal Wellbeing Team.
Wavenet Academy: We are excited to announce the launch of Wavenet Academy, our new user-friendly Learning Management System (LMS). This platform is designed to enhance learning, training, and personal development initiatives across our organisation.

Ready to join the UK’s largest managed service provider?

Apply today or contact our friendly Talent Acquisition Team for more information.

Quick apply

Refine Your Search

program analyst jobs in bradford, wyk

Service Desk Analyst

Service Desk Analyst

Technology Analyst - PMO (UK Remote)

Business Analyst

Application Support Analyst

QC Shift Analyst

Student Placement - Cyber Security SOC Analyst

HR Systems & Data Analyst

Technology Analyst - Operations (UK Remote)

Finance Analyst - Reconciliations and Control

Workplace Solutions - Plan Management Analyst, Leeds

Built In Quality Leader

Associate Director - Program & Project Management

Hygiene Manager

Data Architect

Revenue Operations Manager

Manager, Security Operations

Project Director - Controls Analytics

AECOM Advisory - Senior Director (Defence)

Data Team Leader

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