Call centre work from home Work, Jobs in Bradford Bd3 (with Salaries)

Overnights Customer Service Advisor
HSBC Global Services Limited —Leeds
- £2,300 a week
- Weekend availability
- Hybrid work
- In-person
- Annual leave
- Work from home
1d
111 Health Advisor Wakefield
Yorkshire Ambulance Service NHS Trust —Wakefield
- £25,760 - £27,476 a year
- Weekend availability
- Hybrid work
- Customer service
- Training & development
- Paid training
- Annual leave
6d
Team Member
KFC Bradford - Westfield Shopping Centre —Bradford
- Up to £12.71 an hour
- Full-time
- Serving
- Cleaning
- Restaurant
- Employee discount
Radiographic Assistant
Bradford Teaching Hospitals NHS Foundation Trust —Bradford
- £25,272 a year
- Weekend availability
- Quality control
- Patient care
- Cleaning
2d
Care Navigator - GP Receptionist
Fountain Medical Centre Morley —Leeds
- Up to £13.74 an hour
- Part-time
- Front desk
- In-person
Quick apply
13d
Support Worker
Creative Support —Bradford
- £12.85 an hour
- Full-time
- Annual leave
Customer Experience Advisor | S1 | Retail Banking | Halifax
A01 Santander UK plc —Halifax
- From £25,000 a year
- Full-time
- Cash handling
- Banking
5d
Inbound Sales & Service Advisor
Clearanswer —Leeds
- £23,829 - £25,038 a year
- Full-time
- In-person
- Communication skills
Qualifications Specialist | Appointment Setter | Client Engagement Specialist | Call Centre Agent
Lead Tech —Otley
- From £24,000 a year
- Part-time
- Hybrid work
- English
- Financial services
- Communication skills
- Free parking
- Flexible schedule
Quick apply
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Leeds
- £3,800 a month
- Full-time
Quick apply
Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)
HM Prison & Probation Service —Leeds
- £20,001 - £30,000 a year
- Weekend availability
- Hybrid work
- Computer literacy
- Microsoft Office
- Presentation skills
- Annual leave
- Employee discount
12d
Contact Centre Advisor
First Choice Homes Oldham —Oldham
- £26,989.00 - £28,014.51 a year
- Full-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
3d
Customer Service Advisor
Barnsley Metropolitan Borough Council —Barnsley
- £27,274 - £29,071 a year
- Full-time
- Employee discount
2d
Collections Specialist
DWF —Leeds
- Full-time
- Hybrid work
- Computer literacy
- Computer skills
- Communication skills
Youth Worker
Leeds City Council —Leeds
- £30,745 - £33,869 a year
- Weekend availability
- Training & development
- Annual leave
Patient Support Advisor
New Patients —Featherstone
- £27,768 a year
- Full-time
- Computer literacy
- Computer skills
- Communication skills
- Employee discount
- Referral programme
6d
IT Support Apprentice
QA Apprenticeships —Leeds
- £18,000 a year
- Full-time
- Communication skills
- Work from home
Trainee Mortgage Adviser
The New Homes Group —Rochdale
- £25,000 - £50,000 a year
- Full-time
- Remote
- Computer skills
- Communication skills
- Annual leave
- Referral programme
Quick apply
Operational Support Grade - HMP New Hall (Prison Support Role)
Ministry of Justice —Wakefield
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Business Development Manager
AFP Technology Ltd —Leeds
- £24,000 - £30,000 a year
- Part-time
- Hybrid work
- Business development
- Communication skills
- Free parking
- Work from home
Quick apply
6d

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call centre work from home jobs near bradford bd3

Overnights Customer Service Advisor

HSBC Global Services Limited -
Leeds

Apply Now

Job details

Full-time
£2,300 a week
1 day ago

Benefits

Annual leave
Work from home

Qualifications

Customer service call handling
Inbound customer enquiry call handling
Customer support
Customer interaction

Full job description

We’re looking for people with a passion to support our ambition of being the most loved bank.

Have the experience of delivering outstanding customer service? Why not join our Premier Banking Overnights Team (based in Leeds and Maxim Park as a Customer Service Advisor.) We’re a 24/7 contact centre, operating 365 days of the year.

Requirements for the role

Provide our customers with exceptional telephone-based customer service to help resolve their queries in a friendly and professional way.
Be resilient, able to work in a busy contact centre environment, and hold conversations with customers on the telephone.
Have the technical ability to use multiple systems to process a wide range of transactions at pace, whilst maintaining a high degree of accuracy.
Be a problem solver with excellent attention to detail.
Be happy to support in educating our customers around HSBC products and alternative digital banking platforms

Training

Although customer service experience and crystal-clear communication is essential, you don’t need to have previous contact centre experience, as we can teach you everything you need to know via our comprehensive training programme.
Throughout training, advisors are supported in our academy with the support of a Development Officer. This is where you’ll be taking your first live customer calls.
Our training and academy hours are Monday to Friday 9am-5pm and training and academy support will be 100% face-to-face in the office.
If you are successful in your application, the specific training you require and for what duration will be confirmed depending on your prior experience and skills.
Where possible we ask that you do not take any holidays during your training period as these will be limited during this period and can be discussed further at interview.
You must also be able to commit to the role for a minimum of 12 months.

Salary: The annual package will comprise of a competitive salary and potential step pay along with a £2300 annual overnight allowance.

Holiday: 25 days paid holiday (+ bank holidays) + 52.5 additional hours

Hours: 35 hours per week.

Shifts: Monday to Sunday, 22:00 – 08:00

Working patterns: Our Contact Centre is open 24/7, 365 days of the year. We have a variety of attractive compressed working patterns on offer.

Example: Rolling 2-week, 35 hours per week - compressed shift

Week 1: Monday: 22.30-07.30 | Tuesday: Off | Wednesday: 22:00-8:00 | Thursday: Off | Friday: Off | Saturday: 22.00-08.00 | Sunday: 22.00-08.00

Week 2: Monday: 22:30-07:30 | Tuesday: Off | Wednesday: 22.00-08.00 | Thursday: 22.00-08.00 | Friday: 22.00-08.00 | Saturday: Off | Sunday: Off

If successful in your application, you will be offered a shift pattern similar to the above, taking into consideration both yours and the business’s needs.

Hybrid working requirements

We operate a hybrid working environment, meaning colleagues are required to work in the office for 60% of their time.
Overnight colleagues will be based in one of our 24/7 offices (Leeds or Maxim Park). Following training, you will be working from home initially with the expectation to come into the office one day a month. Occasionally, we may also need additional ad hoc days in the office. When this happens, we’ll plan these in advance and provide sufficient notice.
To be able to work from home, you will need to ensure you have a suitable office set up which includes a desk and a chair in a location which is free from the interruptions of day-to-day life. We will provide you with the technology required to do your role, but you’ll need to have a home Fibre Broadband connection with a minimum speed of 10MPS.

We value difference

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk: Email - [email protected] or Telephone: +44 207 832 850

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, socio-economic background or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk via [email protected].

Apply Now

Refine Your Search

call centre work from home jobs in bradford bd3

Overnights Customer Service Advisor

111 Health Advisor Wakefield

Team Member

Radiographic Assistant

Care Navigator - GP Receptionist

Support Worker

Customer Experience Advisor | S1 | Retail Banking | Halifax

Inbound Sales & Service Advisor

Qualifications Specialist | Appointment Setter | Client Engagement Specialist | Call Centre Agent

JUNIOR SALES CONSULTANT

Receptionist - Yorkshire and the Humber Probation Service - Leeds (Full Time)

Contact Centre Advisor

Customer Service Advisor

Collections Specialist

Youth Worker

Patient Support Advisor

IT Support Apprentice

Trainee Mortgage Adviser

Operational Support Grade - HMP New Hall (Prison Support Role)

Business Development Manager

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