Reservations manager Work, Jobs in Bray, Brk (with Salaries)

Sales / Reservations Manager (Maternity Cover)
LHA London Ltd —London
- £40,000 - £45,000 a year
- Full-time
- Hybrid work
- Analysis skills
- Team management
- Travel
- Health & wellbeing programme
- Annual leave
Quick apply
7h
Reservations Manager
Dalata —West London
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
Quick apply
14h
Reception Manager
Burnham Beeches Hotel —Burnham
- £32,000 a year
- Weekend availability
- Hotel
- Front desk
- Computer skills
- Employee discount
Quick apply
13d
Multi-Site Reservations Manager
AccorHotel —Reading
- Full-time
- Hotel
Quick apply
4h
Reservations Manager
Thesleff Group —London
- £48,000 a year
- Full-time
- Team management
- Organisational skills
- Training & development
- Employee assistance programme
- Employee discount
Quick apply
Cluster Reservations Manager
Hilton —Watford
- £34,000 - £38,000 a year
- Full-time
- Hotel
- Team management
- Training & development
- Employee stock purchase plan
- Annual leave
11d
Reservations Manager
Hawksmoor Air Street —London
- Up to £25.55 an hour
- Overtime
- Team management
- Leadership
- Restaurant
- Referral programme
Quick apply
6d
Sales Progressor
BRC Jobs —Bracknell
- Up to £37,080 a year
- Full-time
- Microsoft Word
- Customer service
- Organisational skills
- Employee assistance programme
- Referral programme
Quick apply
11d
Reception & Reservation Manager
Martino' s Restaurant —London
- £52,000 - £55,000 a year
- Full-time
- Bar
- Front desk
- In-person
Quick apply
Assistant Reservations Manager
Nammos Mayfair —London
- Weekend availability
- Hotel
- Training & development
- Guest services
- Annual leave
- Employee discount
Quick apply
12d
Reservations Coordinator
Evelyn's Table —London
- Up to £18 an hour
- Full-time
- Organisational skills
- Restaurant experience
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
Reservations and Events Manager -Holiday Inn Hemel Hempstead
Valor Hospitality —Hemel Hempstead
- £32,000 - £34,000 a year
- Full-time
- Customer service
- Hotel
- Cash handling
- Employee assistance programme
- Employee discount
Quick apply
7d
Reservations Supervisor
Four Seasons —London
- £41,000 a year
- Weekend availability
- Hotel
- Organisational skills
- Leadership
- Employee discount
- Life insurance
13d
Reception Supervisor
Oatlands Park Hotel —Weybridge
- Full-time
- English
- Hotel
- Team management
- Free parking
- Annual leave
Quick apply
5h
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Customer service
- Hotel
- Language training provided
- Employee discount
Quick apply
Group Events Manager
Thesleff Group —London
- Up to £52,000 a year
- Full-time
- Hospitality
- Organisational skills
- Budgeting
- Employee discount
- Sick pay
Quick apply
3h
Assistant Manager
Villas Brazil —Hemel Hempstead
- Full-time
- Microsoft Word
- Bar
- Computer literacy
- Free parking
- Employee discount
Quick apply
5d
Reservations Agent
Charlotte Street Hotel - Reservations —London
- £15.50 - £17.00 an hour
- Full-time
- Bar
- Hotel
- Language training provided
- Employee discount
Quick apply
7d
General Manager
Cote Restaurants —Eton
- Full-time
- Restaurant management
- Mentoring
- Restaurant
Quick apply
1d
Guest Relation Manager
Crowne Plaza Gerrards Cross —Beaconsfield
- Full-time
- Hotel
- Communication skills
- Employee assistance programme
- Bereavement leave
Quick apply

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Sales / Reservations Manager (Maternity Cover)

LHA London Ltd
London

Quick apply

Job details

Permanent | Full-time
£40,000 - £45,000 a year
7 hours ago

Benefits

Health & wellbeing programme
Additional leave
Cycle to work scheme
On-site gym
Season ticket loan
Annual leave
Discounted or free food
Company pension
Company events
Employee assistance programme
Private medical insurance
Employee discount
Gym membership
Enhanced maternity leave
Bereavement leave
Life insurance
Sick pay

Qualifications

Hotel and accommodations experience
Charity and third-sector experience
Sales management
Analysis skills
Team management
Accommodation booking
Customer support
HubSpot
Leadership

Full job description

Sales Manager (Maternity Cover)

London | £40,000–£45,000 per annum | 35 hours per week | Hybrid | 16-month fixed-term contract

LHA London is a long-established charity providing affordable accommodation across 14 hostel sites in London. We welcome people from different countries, cultures and circumstances. For many residents, LHA is their first home in London. The experience they receive from their first enquiry matters.

We are looking for an energetic and people-focused Sales Manager to lead our central Sales and Reservations Team during a period of maternity leave. This is not a traditional, target-at-all-costs sales role. It is about combining excellent customer service with sound commercial judgement. You will help prospective residents find the right accommodation, support our hostels to maintain strong occupancy and ensure our charitable purpose remains central to every decision.

You will understand that behind every call, email and booking is a real person looking for somewhere safe, welcoming and affordable to live.

THE ROLE

You will lead the day-to-day performance of our busy Reservations Team, overseeing customer enquiries across email, phone and digital channels.

You will:

Lead, coach and motivate the Reservations Team.
Deliver a friendly, responsive and consistent customer experience.
Oversee the full resident journey, from the first enquiry through to booking and arrival.
Monitor occupancy, availability, enquiries and booking conversion across 14 hostel sites.
Use data to identify trends, service gaps and opportunities.
Manage performance against customer service, quality, KPI and SLA targets.
Maintain accurate information across HubSpot, ASSD and other operational systems.
Improve how enquiries, bookings and customer information move between the central team and our hostels.
Resolve complex or escalated customer enquiries with empathy and good judgement.
Work closely with hostel teams to ensure customers receive accurate and realistic information.
Develop clear procedures that make the reservations process faster, easier and more efficient.
Support fair and appropriate decision-making that maximises both occupancy and LHA’s social impact.
Ensure records, communications and customer data remain accurate and up to date.

ABOUT YOU

You are a confident team manager who genuinely cares about people and the service they receive. You combine warmth and empathy with structure, accountability and a strong understanding of operational performance.

You will bring:

Experience leading a sales, reservations, customer service or contact centre team.
A strong track record of improving customer service and team performance.
An understanding of different customer or resident needs, ideally within accommodation or another people-centred service.
Confidence using CRM, booking or property-management systems.
Strong systems knowledge and excellent attention to detail.
Confidence working across multiple sites and with a range of operational teams.

IT WOULD BE A PARTICULAR ADVANTAGE IF YOU HAVE:

Experience using HubSpot.
Experience using ASSD or a similar accommodation-management system.
Experience within a charity or another mission-led organisation.
Experience within hostels, hospitality, housing, student accommodation or supported accommodation.
An understanding of culturally diverse resident groups and the barriers people may face when seeking accommodation.

WHY JOIN LHA?

This is an opportunity to lead a service that has a direct and visible impact.

You will help shape how future residents experience LHA, support our hostels to remain welcoming and well occupied, and ensure our systems and processes work properly for both customers and colleagues.

WHAT WE OFFER

33 days’ annual leave, inclusive of bank holidays
35-hour working week (usual timings are Mon-Fri 8am - 4pm)
Hybrid working (2 days from home)
Enhanced pension contribution of 5% employee and 7% employer
Private medical insurance
Life assurance
Employee Assistance Programme
Season ticket loan scheme
Cycle to Work scheme
Health and wellbeing support
Access to professional development and training
A friendly, diverse and mission-led working environment
The opportunity to make a genuine difference to people looking for affordable accommodation in London

If you love excellent customer service, enjoy bringing structure to busy teams and believe that sales can be both commercially effective and socially responsible, we would love to hear from you.

Job Types: Full-time, Permanent

Pay: £40,000.00-£45,000.00 per year

Benefits:

Additional leave
Bereavement leave
Company events
Company pension
Cycle to work scheme
Discounted or free food
Employee discount
Enhanced maternity leave
Gym membership
Health & wellbeing programme
Life insurance
On-site gym
Private medical insurance
Sick pay

Experience:

Sales management: 3 years (required)

Work authorisation:

United Kingdom (required)

Willingness to travel:

75% (required)

Work Location: Hybrid remote in London SW1V 1DE

Quick apply

Refine Your Search

reservations manager jobs in bray, brk

Sales / Reservations Manager (Maternity Cover)

Reservations Manager

Reception Manager

Multi-Site Reservations Manager

Reservations Manager

Cluster Reservations Manager

Reservations Manager

Sales Progressor

Reception & Reservation Manager

Assistant Reservations Manager

Reservations Coordinator

Reservations and Events Manager -Holiday Inn Hemel Hempstead

Reservations Supervisor

Reception Supervisor

Reservations Agent

Group Events Manager

Assistant Manager

Reservations Agent

General Manager

Guest Relation Manager

I want to receive the latest job alerts for reservations manager in bray, brk

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