Product support Work, Jobs in Bridgend, Bge (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
6d
Converting Operator
WEPA Hygieneprodukte GmbH —Bridgend
- Full-time
- Communication skills
- Free parking
- Employee assistance programme
14d
Retail Assistant
Holland & Barrett —Bridgend
- £13.17 an hour
- Part-time
- Store discount
- Annual leave
4h
Production Support Technician
Sony UK Technology Centre —Pencoed
- £29,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Intelligence Development and Investigations Officer
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
5d
seasonal garden centre employee
Ginkgo Garden Centre —Bridgend
- £12.21 - £13.50 an hour
- Temporary
- Merchandising
- English
- Organisational skills
Quick apply
1d
Trading Assistant - Shift
Sainsbury's —Bridgend
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
17h
IT Graduate - Support & Operations
ROCKWOOL Group —Bridgend
- Full-time
- Project management
- Communication skills
- Annual leave
- Sick pay
8d
Business Analyst
CGI —Bridgend
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Reducing Reoffending Performance and Quality Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
14d
Manual Tester
Scrumconnect Consulting —Swansea
- £35,000 a year
- Hybrid work
- Azure
- SQL
- Analysis skills
14d
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
New Product Development (NPD) Technologist
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Project management
- School
- Annual leave
9d
Store Associate
ASICS —Bridgend
- Sales
- Customer service
- Health & wellbeing programme
Business Development Executive
Tes Global —Llantrisant
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Junior Software Developer
Comgem —Bridgend
- From £26,500 a year
- Full-time
- Azure
- No experience needed
- SQL
- Sick pay
Quick apply
2d
Senior Operations Technician
QuidelOrtho —Pencoed
- Weekend availability
- Microsoft Excel
- Laboratory experience
- Microsoft Office
- Employee assistance programme
- Gym membership
7d
Intelligence Development and Investigations Officer- Police Staff - Intelligence & Investigations- Counter Terrorism Policing Wales
Counter Terrorism Policing —Bridgend
- £40,383 - £42,612 a year
- Full-time
2d
Stock Assistant
Aldi —Porthcawl
- £13.12 an hour
- Customer service
- Annual leave
- Employee assistance programme
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply

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product support jobs near bridgend, bge

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
6 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

product support jobs in bridgend, bge

Product Support Associate

Converting Operator

Retail Assistant

Production Support Technician

Intelligence Development and Investigations Officer

seasonal garden centre employee

Trading Assistant - Shift

IT Graduate - Support & Operations

Business Analyst

Reducing Reoffending Performance and Quality Officer

Manual Tester

Travel Sales Consultant

New Product Development (NPD) Technologist

Store Associate

Business Development Executive

Junior Software Developer

Senior Operations Technician

Intelligence Development and Investigations Officer- Police Staff - Intelligence & Investigations- Counter Terrorism Policing Wales

Stock Assistant

Customer Services Advisor

I want to receive the latest job alerts for product support in bridgend, bge

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