Customer support & client services managers Work, Jobs in Brierley Hill, Wmd (with Salaries)

Team Leader
Gallagher —Brierley Hill
- £45,000 a year
- Full-time
- Customer service
- Team management
- Mentoring
Quick apply
Customer Service Team Leader
Cromwell —Brierley Hill
- Customer service
- Analysis skills
- Continuous improvement
- Annual leave
- Employee assistance programme
Customer Delivery Manager
Walsall Council —Walsall
- £55,662 - £59,490 a year
- Full-time
- Customer service
- Team management
- Communication skills
- Flexitime
10d
Corporate Customer Support Manager
RAC —Walsall
- From £28,200 a year
- Hybrid work
- Organisational skills
- Communication skills
- Annual leave
- Flexible schedule
2d
Customer Services Manager
Severn Valley Railway Society Limited —Kidderminster
- Weekend availability
- Microsoft Word
- Master's degree
- Continuous improvement
- Free parking
- Store discount
Quick apply
21h
VP Customer Support
Syncron —Birmingham
- Hybrid work
- AI
- Leadership
- Communication skills
Customer Resolution Manager
Midland Heart —Birmingham
- £59,291 a year
- Team management
- Leadership
7d
Customer Experience Manager
Trident Group —Birmingham
- £50,000 a year
- Full-time
- Presentation skills
- Continuous improvement
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
8d
Manager of Dedicated Implementations - EMEA
Ashby —Birmingham
- £110,000 - £165,000 a year
- Full-time
- Remote
- Team management
- Travel
- Leadership
- Annual leave
Team Leader
HM Courts & Tribunal Service —Birmingham
- £20,001 - £40,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Travel
- Organisational skills
- Annual leave
- Employee discount
9d
Divisional Customer Services Manager
Wates —Wolverhampton
- Team management
- Leadership
- Annual leave
Part-time Customer Service Manager
IWG —Birmingham
- Up to £19,000 a year
- Part-time
- Customer service
- Team management
- Guest services
Senior Operations Manager -Motability Contact Centre
RAC —Walsall
- Continuous improvement
- Annual leave
- Flexible schedule
Scheduling Manager
Wates —Birmingham
- Microsoft Word
- Customer service
- Continuous improvement
Contract Support Team Leader
Arcus FM —Redditch
- Up to £40,441 a year
- Full-time
- Microsoft Powerpoint
- Supervising experience
- Team management
- Annual leave
Quick apply
10d
Service Delivery Manager
Convergence Group —Solihull
- £40,000 - £60,000 a year
- Full-time
- Hybrid work
- CRM software
- Continuous improvement
- Communication skills
Quick apply
Commercial Supervisor
HAS-Vent Ltd —Wolverhampton
- Full-time
- Management
- Customer service
- Computer literacy
- Free parking
- Annual leave
Quick apply
1d
Send case worker
professional accounting —Preston upon the Weald Moors
- £25,420.00 - £43,826.21 a year
- Part-time
- Supervising experience
- Team management
- Mentoring
Quick apply
2d
Helpdesk Team Leader
Emcor —Nechells
- £34,280 a year
- Overtime
- Computer literacy
- Communication skills
- Employee assistance programme
- Referral programme
Quick apply
Customer Experience and Insights Manager
Birmingham Airport —Birmingham
- £50,000 - £55,000 a year
- CRM software
- Team management
- Leadership
19h

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customer support & client services managers jobs near brierley hill, wmd

Team Leader

Gallagher -
Brierley Hill

Quick apply

Job details

Full-time
£45,000 a year

Qualifications

Customer service
Mentoring junior staff
Performance management
Team management
Mentoring
Professional development mentoring
Training & development
Insurance sales
Communication skills
Certificate in Insurance

Full job description

Team Leader - Brierley Hill
Introduction
We’re expanding our team, and looking to hire an experienced Team Leader to join our customer-focused people in our Brierley Hill Office. Within this role you will be responsible for actively growing and supporting our team of Commercial Account Handlers. You will be guiding your team to support existing clients, whilst continuing to put the customer at the heart of what we do.
How you’ll make an impact
During your first few weeks, you’ll be in our training academy where we’ll give you all the training you need to be a huge success in your new career with Gallagher!
In this role, you can expect to lead a team of Commercial Account Handlers, and support them to help a variety of small to medium size businesses find insurance policies, supporting your team to achieve results.
On a day-to-day basis, you’ll:

Manage a team of Commercial Account Handlers, who advise and sell insurance to small business owners over the phone
Carrying out regular one-to-one and team meetings to provide coaching, feedback, and support
Utilising data to ensure accurate performance management is carried out and relayed back to the individuals in the team through progression review meetings
To hit financial targets, ensuring the team are sticking to the budget lines
Carrying out team audits to ensure the team are paying close attention to detail
To empower the team with knowledge of the products and policies
Balance multiple tasks at the same time, utilising a range of systems and working in a supportive, friendly, and agile team

About you
At Gallagher we pride ourselves in providing excellent training programmes and support, however, some experience as a team leader or working within the insurance sector will be required for this position. We still encourage you to apply even if you don’t have all of the below;

Evident skills and experience within Financial Services (minimum four years’ experience)
Desired Cert CII qualified, having worked to targets within a regulated, measurable framework and achieved SLA’s
Can display a sales driven and motivational attitude
An approachable and open-minded management style
Excellent communication skills and the genuine ability to listen, coach, mentor and support team members
Strong skills within utilising company data

Proven experience in coaching and supporting a team of individuals within the commercial insurance industry. We are also keen to see submissions for candidates with Account Handling/Executive experience in the commercial insurance sector who are keen to step into a leadership role.

Quick apply

Refine Your Search

customer support & client services managers jobs in brierley hill, wmd

Team Leader

Customer Service Team Leader

Customer Delivery Manager

Corporate Customer Support Manager

Customer Services Manager

VP Customer Support

Customer Resolution Manager

Customer Experience Manager

Manager of Dedicated Implementations - EMEA

Team Leader

Divisional Customer Services Manager

Part-time Customer Service Manager

Senior Operations Manager -Motability Contact Centre

Scheduling Manager

Contract Support Team Leader

Service Delivery Manager

Commercial Supervisor

Send case worker

Helpdesk Team Leader

Customer Experience and Insights Manager

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