Technical support agent Work, Jobs in Brighton, Esx (with Salaries)

Oracle Business Support Analyst, Change Agent
East Sussex County Council —Lewes
- Call to connect
- Data entry
- Communication skills
6d
Conveyancing Paralegal
Britton and Time Solicitors —Brighton
- £26,440 - £32,660 a year
- Full-time
- Microsoft Word
- English
- Microsoft Office
- Annual leave
- Employee discount
Quick apply
JUNIOR SALES ADVISOR
Verisure Services (UK) Limited —Newhaven
- £3,800 a month
- Full-time
- Sales
Quick apply
Customer Service Executive
Epassi —Haywards Heath
- Temporary
- Hybrid work
- English
- No degree
Systems Specialist - Student Assistant
IOI —Brighton
- Hybrid work
- Software development
- AI
- Communication skills
JUNIOR SALES CONSULTANT
Verisure Services (UK) Limited —Newhaven
- £3,800 a month
- Full-time
Quick apply
Machine Learning Engineer - Agentic AI & Reinforcement Learning
Viridien —Crawley
- Full-time
- Hybrid work
- Computer Science
- Master's degree
- Machine learning
- Annual leave
6d
Junior Commercial Advisor
Verisure Services (UK) Limited —Newhaven
- £3,800 a month
- Full-time
- Sales
Quick apply
Conveyancing Paralegal
Mallory Pryce —Brighton
- Hybrid work
- Continuous improvement
- Mentoring
- Organisational skills
Quick apply
Senior Decision Scientist
MPB —Brighton
- Full-time
- Hybrid work
- Master's degree
- AI
- Annual leave
- Employee assistance programme
Quick apply
Senior Business Operations Manager
Unity Technologies Canada Company —Brighton
- £109,800 - £168,500 a year
- English
- AI
- Analytics
- Annual leave
- Employee assistance programme
7h
Product Lead (Pre booking experience)
IAG Loyalty —Crawley
- Full-time
- Hybrid work
- Agile
- Communication skills
Principal Data Scientist - AI, MLOps & GenAI Lead
Rentokil Initial Group —Crawley
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Free parking
- Employee assistance programme
Quick apply
5d
Forward Deployed AI Engineer
Viridien —Crawley
- Full-time
- Hybrid work
- Computer Science
- Software troubleshooting
- Engineering
- Annual leave
3d
Senior Data Engineer
Sovos Compliance —Brighton
- Communication skills
- Life insurance
Quick apply
Lead Data Scientist - AI
Rentokil Initial Group —Crawley
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Free parking
- Employee assistance programme
Quick apply
4d
Lead AI Engineer
Rentokil Initial Group —Crawley
- Hybrid work
- Computer Science
- Engineering
- Master's degree
- Free parking
- Employee assistance programme
Quick apply
Residential Property Solicitor
Mallory Pryce —Brighton
- Hybrid work
- Business development
- Mentoring
- Organisational skills
Quick apply
Head of Finance
MPB —Brighton
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- AI
- Annual leave
- Employee assistance programme
Quick apply
Senior Building Surveyor
Fulkers Bailey Russell —Brighton
- Full-time
- Hybrid work
- Business development
- Mentoring
- Contracts
- Employee assistance programme
- Referral programme
Quick apply
9d

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Oracle Business Support Analyst, Change Agent

East Sussex County Council -
Lewes

Apply Now

Job details

6 days ago

Qualifications

Technical troubleshooting
Microsoft Office Suite
Change management
Data entry
Customer support
Communication skills
Help desk

Full job description

Do you enjoy being at the centre of change, making sure new features and updates land smoothly rather than chaotically? Then join our Oracle Business Support team as a Change Agent, where you’ll help shape, plan and deliver changes that genuinely improve how a large organisation works.

As an Oracle Business Support Change Agent, you’ll sit right in the middle of our Oracle change activity – helping to plan, test and roll out changes in a controlled, well‑communicated way. You’ll support the forward schedule of change process, coordinate environments and testing, review new Oracle features, and help turn ideas into practical, user‑focused improvements. You’ll create and update Oracle Guided Learning content and user guidance, work with business areas to understand what’s really needed, and make sure change records, risks and impacts are properly captured. It’s ideal if you enjoy fast‑paced environments, joining the dots between teams, and making change feel manageable rather than scary.

We are looking for candidates who:

Have RQF Level 2 (or equivalent) in English and Maths, or can show you’re working at that level at assessment.
Are comfortable with data – you take pride in accurate input, checking details, and keeping things tidy.
Communicate clearly with different people, tailoring how you explain things so everyone “gets it”.
Can juggle a mixed workload, handle the odd tight deadline, and stay calm when it’s busy.

A strong candidate for a First Line Support role should possess excellent communication and problem-solving skills, ensuring they can effectively assist users with technical issues. They should have a basic understanding of IT systems, troubleshooting techniques, and customer service principles. The ability to work under pressure, follow standard operating procedures, and escalate complex issues appropriately is essential. Strong attention to detail, patience, and a proactive attitude toward learning new technologies will help them succeed in this role. Prior experience in customer support or technical assistance is advantageous but not always required.

Please download the job description and person specification for more information.

To apply for this role please follow the ‘Apply Now’ button above. When completing your CV and supporting statement be sure to address how you meet all the criteria in the person specification drawing on any relevant work/life experience, education or personal interests.

For guidance on how to write an application see our how to apply page and our statement on the use of AI . Candidates who meet certain criteria are given priority when we shortlist. See our priority status page for details.

Interviews will be carried out via Teams, the date will be confirmed after the shortlisting has taken place.

We offer a diverse range of benefits to help and support you during your employment. More information can be found on our benefits page .

If you thrive on the challenge and you are at your best when you’re busy, we are the place for you. The first line support role is the perfect stepping stone to building your knowledge and building confidence. We want you to be part of a succession plan, where you grow into roles, as the team grows, and in turn, we want you to lay a benchmark for the person who follows you into first line.

For an informal discussion about this opportunity contact Matt Panayides - [email protected] to request a MS teams call or phone call.

For putting your skills to good use choose East Sussex!

Additional Information

Your starting salary will be pro rata if the above position is part-time or term-time only.

If you require sponsorship to work in the UK please let the hiring manager know this in your application so we can check eligibility for sponsorship for the role. For further information please go to Work in the UK - GOV.UK (www.gov.uk) .

If you require any reasonable adjustments, due to disability, to enable you to participate fully in the process please contact the hiring manager on the contact details above.

Apply Now

Refine Your Search

technical support agent jobs in brighton, esx

Oracle Business Support Analyst, Change Agent

Conveyancing Paralegal

JUNIOR SALES ADVISOR

Customer Service Executive

Systems Specialist - Student Assistant

JUNIOR SALES CONSULTANT

Machine Learning Engineer - Agentic AI & Reinforcement Learning

Junior Commercial Advisor

Conveyancing Paralegal

Senior Decision Scientist

Senior Business Operations Manager

Product Lead (Pre booking experience)

Principal Data Scientist - AI, MLOps & GenAI Lead

Forward Deployed AI Engineer

Senior Data Engineer

Lead Data Scientist - AI

Lead AI Engineer

Residential Property Solicitor

Head of Finance

Senior Building Surveyor

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