Solutions engineer Work, Jobs in Brimington, Dby (with Salaries)

IT Engineer Level 2
1101 Limited —Sheffield
- From £30,000 a year
- Full-time
- Hybrid work
- Up to 50% travel
- Travel
- IT
- Free parking
- Paid training
Quick apply
1d
Plumber/ Leak Detection Engineer
BELFOR UK Ltd —Sheffield
- £37,311.75 a year
- Full-time
- Customer service
- Maintenance
- Plumbing
Quick apply
13d
Research Scientist - Surface Science and Materials
Lubrizol —Hazelwood
- Full-time
- Doctoral degree
- Laboratory experience
- Supervising experience
Project Manager - Hardware
TBG Solutions Ltd —Barlborough
- Up to £50,000 a year
- Full-time
- Microsoft Powerpoint
- Microsoft Excel
- Project management
- Store discount
- Health & wellbeing programme
Quick apply
Plumber/Gas Engineer
BELFOR UK Ltd —Sheffield
- £37,300 a year
- Overtime
- Plumbing
- Driving
- Power tools
- Employee assistance programme
- Life insurance
Quick apply
CAD Engineer Draughtsperson
Glacier Energy —Sheffield
- Full-time
- Engineering
- IT
- Communication skills
Quick apply
Service Delivery Manager
Link Integrated Security Solutions Limited —Mansfield
- £45,000 - £55,000 a year
- Full-time
- Customer service
- Data analysis skills
- Microsoft Office
- Sick pay
Quick apply
Microsoft Dynamics 365 Support Engineer (Business Central)
CGI —Nottingham
- Full-time
- Analysis skills
- Accounting
- Agile
Quick apply
Drainage & CCTV Engineers - Staveley, Derbyshire
McBreen Enviro UK —Staveley
- From £13 an hour
- Full-time
Quick apply
6d
CAD Design & Drafting Engineer
Johnson and Allen —Sheffield
- From £28,000 a year
- Full-time
- Microsoft Word
- AutoCAD
- Microsoft Excel
- Free parking
Quick apply
1d
e-POD Proposal Engineer
WB Power Services Limited —Heanor
- £45,000 - £65,000 a year
- Full-time
- Sales
- Customer service
- Analysis skills
- Health & wellbeing programme
- Annual leave
Quick apply
13d
Audio Visual (AV) Engineer
Triumph AV —Newark-on-Trent
- £28,000 - £38,000 a year
- Full-time
- English
- Travel
- Mentoring
- Free parking
Quick apply
6d
Systems Engineer
Ericsson —Chesterfield
- Oracle
- No degree
- Linux
Level 1 Helpdesk Engineer
FluidOne —Sheffield
- Full-time
- Customer service
- Windows
- Computer networking
- Employee assistance programme
14d
Desk Based Account Manager
Genuit Group —Doncaster
- Full-time
- CRM software
- Microsoft Excel
- Microsoft Outlook
- Free parking
- Employee discount
Senior Automation Engineer , EMA2 Reliability Maintenance Engineering
Amazon UK Services Ltd. —Mansfield
- Weekend availability
- AutoCAD
- Master's degree
- SQL
Graduate Transport Planner (Chesterfield)
AECOM —Chesterfield
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Entry Level Fire & Security Maintenance Engineer
Mitie —High Peak
- Full-time
- No experience needed
- Referral programme
Head of Engineering
Deep Sea Electronics Ltd —Sutton-In-Ashfield
- £75,460.17 - £125,746.05 a year
- Hybrid work
- Project management
- Product management
- Travel
- Free parking
- Flexitime
Quick apply
Software Engineer
ZOO Digital Group plc. —Sheffield
- £42,000 a year
- Hybrid work
- Agile
Quick apply
13d

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IT Engineer Level 2

1101 Limited -
Sheffield

Quick apply

Job details

Permanent | Full-time
From £30,000 a year
1 day ago

Benefits

Free parking
Paid training
Health & wellbeing programme
Cycle to work scheme
Work from home
Private medical insurance
Flexible schedule
Car scheme
On-site parking

Qualifications

Driving Licence
IT

Full job description

About the job

Job title: IT Service Engineer – Level 2
Hours: 37.5, Monday to Friday
Contract: Full-time, permanent
Location: Sheffield — hybrid after probation

1101 is a trusted digital transformation partner. We help businesses across the UK optimise their processes by combining practical advice and technology with strong security and dependable support.

Are you someone who enjoys solving technical problems, keeping systems running smoothly and helping people feel confident with their technology? If you can stay calm under pressure, communicate clearly and take satisfaction in helping people resolve issues, we’d love to hear from you.

We’re looking for a IT Service Engineer – Level 2 to join our growing Service Desk team. In this role, you’ll provide second-level technical support to clients, help keep businesses operational, resolve issues efficiently and contribute to a friendly, reliable and customer-focused service.

What you’ll be doing

You’ll play an important part in our Service Desk, supporting both reactive technical issues and proactive service delivery. Your role will include:

Answering helpdesk calls or tickets and offering clear, professional guidance.
Taking responsibility for Level 2 technical issues and seeing them through to resolution.
Resolving hardware and software issues remotely and on client sites where required.
Completing tickets in line with agreed SLAs, priorities, best practice and quality standards.
Escalating tickets to Level 3 when required, ensuring all details are clear and complete.
Mentoring Level 1 colleagues to review unresolved incidents and identify appropriate next steps.
Accurately documenting completed work in the Knowledge Base to support shared learning and consistent service delivery.
Supporting relevant project activity and RFCs.
Liaising with external vendors where required to help identify effective solutions for clients.
Supporting service improvement by identifying opportunities to improve the Service Desk environment and client experience.

What we’re looking for

We’re looking for someone who brings the right technical knowledge, communication style and team-focused approach. You’ll ideally have:

At least 12 months’ experience working in a second-line support role.
Good knowledge of IT Service Desk delivery, including software and hardware solutions.
An understanding of current industry trends, emerging technologies and best practice.
A clear, professional and approachable communication style.
The ability to explain technical steps clearly to non-technical users, both over the phone and remotely.
A methodical and practical approach to problem solving, including the ability to identify and report back on root causes.
Good interpersonal skills and a collaborative approach to working with colleagues and clients.
The ability to remain calm, organised and supportive when managing competing priorities.
The ability to work effectively and reliably to the required standard when working remotely.
A full UK driving licence, due to the need to attend client sites when requested.
The right to work in the UK.

What you can expect from us

Career progression.
Paid training and certifications.
Hybrid working.
Flexible hours.
Vitality membership.
Bike-to-Work scheme.
EV car scheme, subject to eligibility criteria.
A supportive team environment where contribution, development and service quality are valued.

Our values

At 1101, we aim to maintain high standards of customer service while living our values of Enhancement, Competency, Responsibility, Inclusivity, Respect and Enjoyment in the way we work with each other and our clients.

Inclusion statement

As an inclusive employer, we welcome applicants from all backgrounds and with a diverse range of skills and experience. Everyone plays their part. If you need a reasonable adjustment during the recruitment process so you can perform at your best, please let us know — we’re here to support you.

If this sounds like the kind of role where you could do well, we’d love to hear from you.

Please note: should we receive a high volume of applications, we may close the advert earlier than the advertised closing date.

Pay: From £30,000.00 per year

Benefits:

Cycle to work scheme
Free parking
Health & wellbeing programme
On-site parking
Private medical insurance
Work from home

Work authorisation:

United Kingdom (required)

Willingness to travel:

50% (required)

Work Location: Hybrid remote in Sheffield S2 3AQ

Quick apply

Refine Your Search

solutions engineer jobs in brimington, dby

IT Engineer Level 2

Plumber/ Leak Detection Engineer

Research Scientist - Surface Science and Materials

Project Manager - Hardware

Plumber/Gas Engineer

CAD Engineer Draughtsperson

Service Delivery Manager

Microsoft Dynamics 365 Support Engineer (Business Central)

Drainage & CCTV Engineers - Staveley, Derbyshire

CAD Design & Drafting Engineer

e-POD Proposal Engineer

Audio Visual (AV) Engineer

Systems Engineer

Level 1 Helpdesk Engineer

Desk Based Account Manager

Senior Automation Engineer , EMA2 Reliability Maintenance Engineering

Graduate Transport Planner (Chesterfield)

Entry Level Fire & Security Maintenance Engineer

Head of Engineering

Software Engineer

I want to receive the latest job alerts for solutions engineer in brimington, dby

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