Account officer Work, Jobs in Bristol, Eng (with Salaries)

Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
6d
GP Liaison Officer
Vita Health Group —Bristol
- £35,500 a year
- Travel
- Organisational skills
- Communication skills
23h
Privacy Risk & Compliance Officer
Teleperformance —Bristol
- Microsoft Powerpoint
- Microsoft Excel
- English
Quick apply
8d
Privacy Risk & Compliance Officer
Teleperformance —Bristol
- Microsoft Powerpoint
- Microsoft Excel
- English
8d
Finance Officer
South Gloucestershire Council —Yate
- £36,363 - £39,152 a year
- Part-time
- Supervising experience
- Organisational skills
- Annual leave
- Employee discount
7d
Housing Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Hybrid work
- Employee assistance programme
- Sick pay
7d
Security Account Support Officer - Bristol Area
BidvestNoonan —Bristol
- £13.45 an hour
- Computer literacy
- Communication skills
Quick apply
Housing & Compliance Officer
BRC Jobs —Bristol
- £26,320.00 - £31,155.54 a year
- Full-time
- Administrative experience
- Driving
- IT
Quick apply
Income Officer
Bromford —South Gloucestershire
- £34,035.77 a year
- Full-time
- Hybrid work
- Employee assistance programme
- Sick pay
6d
Financial Crime Operations Officer
V12 Retail Finance —Cardiff
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Apprentice - Finance
West of England Combined Authorities —Bristol
- £26,403 - £27,694 a year
- Full-time
- Hybrid work
- Microsoft Office
- Continuous improvement
- Organisational skills
- Annual leave
1d
Finance Officer
Signscape and Signconex Ltd —Bristol
- £34,000 - £37,000 a year
- Part-time
- Computer literacy
- Microsoft Office
- Organisational skills
- Free parking
Quick apply
13d
Apprentice - Finance
Bath and North East Somerset Council —Keynsham
- £12.85 an hour
- IT
Apprentice - Finance
West of England Combined Authority —Bristol
- £26,403 - £27,694 a year
- Full-time
- Microsoft Office
- Continuous improvement
- Organisational skills
1d
Elite Retail Security Officer
Mitie —Bristol
- £16 an hour
- Full-time
- Customer service
- Travel
14d
Finance and Performance Officer - Gwent Area Planning Board
Newport City Council —Newport
- £34,434 - £38,220 a year
- Full-time
- Analysis skills
- Organisational skills
- IT
10d
Retail Security Officer
ASEL —Bristol
- £13.01 - £14.10 an hour
- Weekend availability
- School
- Employee assistance programme
- Employee discount
Pastoral Support Leader
Cathedral Schools Trust —Bristol
- £27,331 - £32,597 a year
- Full-time
- School
- Employee assistance programme
Housing Officer (Bath) - Part-Time 18.5 hours
Curo —Bath
- £33,475 a year
- Part-time
- Hybrid work
- Annual leave
- Employee assistance programme
Media and Communications Officer
Wells City Council —Wells
- Up to £31,364 a year
- Weekend availability
- Bachelor's degree
- Travel
- In-person
- Flexitime
Quick apply
6d

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Customer Feedback Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year
6 days ago

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job Title: Customer Service Officer
Type: FTC until the end of January 2027
Location: Bristol
Salary: FTE is £30,015
Hours: 21 hours a week

BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.

This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:

Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to resolve customer queries effectively.
Handle difficult or sensitive situations calmly and professionally.
Escalate safeguarding concerns and complex issues where appropriate.
Maintain accurate records and update systems with customer information and service requests.
Support performance targets including call quality and customer satisfaction measures.
Handle confidential and sensitive information in line with GDPR requirements.

Requirements:

Previous experience working in a customer-focused environment.
Strong communication and administrative skills.
Experience dealing with customers in challenging or stressful situations.
Ability to manage multiple tasks and prioritise workload effectively.
Good IT skills including Microsoft Office packages.
Ability to remain calm under pressure and provide effective problem solving.
Knowledge of GDPR and handling sensitive information.
Experience within social housing or repairs services is desirable.

Benefits:

Opportunity to work within a supportive and collaborative team
Training and development opportunities
Varied and rewarding workload
Inclusive working environment

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

account officer jobs in bristol, eng

Customer Feedback Officer

GP Liaison Officer

Privacy Risk & Compliance Officer

Privacy Risk & Compliance Officer

Finance Officer

Housing Income Officer

Security Account Support Officer - Bristol Area

Housing & Compliance Officer

Income Officer

Financial Crime Operations Officer

Apprentice - Finance

Finance Officer

Apprentice - Finance

Apprentice - Finance

Elite Retail Security Officer

Finance and Performance Officer - Gwent Area Planning Board

Retail Security Officer

Pastoral Support Leader

Housing Officer (Bath) - Part-Time 18.5 hours

Media and Communications Officer

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