Customer services officer Work, Jobs in Bristol, Eng (with Salaries)

Customer Feedback Officer
BRC Jobs —Bristol
- £30,015 a year
- Full-time
- Customer service
- Microsoft Office
- Administrative experience
Quick apply
Emergency Operation Centre Officer x4
Bristol City Council —Bristol
- £32,061 - £34,434 a year
- Weekend availability
- Microsoft Office
- IT
- Annual leave
9d
Operational Support Grade - HMP Bristol (Prison Support Role)
Ministry of Justice —Bristol
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Application Support Officer (Revs and Bens)
Bristol City Council —Bristol
- £35,412 - £39,152 a year
- Weekend availability
- Hybrid work
- Tax experience
- Annual leave
- Flexitime
10d
Complaints and Governance Officer
Brunelcare —Bristol
- £31,406.53 - £38,870.37 a year
- Full-time
- Customer service
- Analysis skills
- Organisational skills
- Annual leave
- Employee assistance programme
Operational Support Grade - HMP Erlestoke (Prison Support Role)
Ministry of Justice —Bath
- £30,001 - £40,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- IT
- Annual leave
- Employee assistance programme
Customer Services Officer
Wiltshire Council —Chippenham
- £27,254 - £28,598 a year
- Temporary
- Hybrid work
- IT
- Communication skills
- Negotiation
10d
Registration and Celebratory Services Officer
Newport City Council —Newport
- £31,537 - £34,434 a year
- Weekend availability
- Customer service
- Word processing
- Public speaking
3d
Employability Officer
Itecskills —Newport
- £25,000 - £27,000 a year
- Full-time
- Customer service
- Profit sharing
- Annual leave
Quick apply
University Guarantor Officer
University of Bath —Bath
- £31,236 - £37,694 a year
- Part-time
- Customer service
- University
- Communication skills
- Annual leave
- Employee discount
9d
Head of Operations
ASDAN —Bristol
- £47,500 - £54,750 a year
- Full-time
- Hybrid work
- Management
- Supervising experience
- In-person
- Sick pay
Quick apply
Technical Officer
Bristol City Council —Bristol
- £29,064 - £31,022 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Flexitime
9h
Lifestyle & Wellness Co-ordinator
Bupa —Bristol
- £13.10 - £14.10 an hour
- Full-time
- Employee discount
- Gym membership
Quick apply
Customer Care Officer
South Gloucestershire Council —Kingswood
- £25,989 - £26,403 a year
- Full-time
- Customer service
- Communication skills
Visitor Services Officer
Forestry Commission —Forest of Dean
- £26,959 a year
- Weekend availability
- Customer service
- Maintenance
- Microsoft Office
Travel Officer
Bath and North East Somerset Council —Keynsham
- £17.85 - £19.32 an hour
- Hybrid work
- School
1d
Security Officer - Aspects Leisure Park, Bristol
Savills Management Resources —Bristol
- £14.52 an hour
- Weekend availability
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
9d
SIA Door Supervisor
AV Group —Bath
- £12.21 - £17.27 an hour
- Part-time
- Bar
- In-person
Quick apply
12d
Elite Retail Security Officer
Mitie —Bristol
- £16 an hour
- Full-time
- Customer service
- Travel
Loss Prevention Officer
TK Maxx —Patchway
- Full-time
- Employee assistance programme
- Employee discount

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customer services officer jobs near bristol, eng

Customer Feedback Officer

BRC Jobs
Bristol

Quick apply

Job details

Full-time
£30,015 a year

Qualifications

Customer service
Microsoft Office
Administrative experience
IT
Communication skills

Full job description

Job Title: Customer Service Officer
Type: FTC until the end of January 2027
Location: Bristol
Salary: FTE is £30,015
Hours: 21 hours a week

BRC are working closely with a housing association seeking a Customer Service Officer to join their Customer Service team on a temporary basis.

This role involves acting as the first point of contact for customer enquiries, delivering an end-to-end customer service experience across multiple communication channels including telephone, email, social media and face-to-face interactions.
Duties:

Deliver professional and customer-focused service in line with organisational values and objectives.
Respond to customer enquiries relating to repairs, housing management, tenancy management, estate management and rent accounts.
Diagnose and raise repair requests, ensuring correct priorities and instructions are issued.
Liaise with colleagues and contractors to resolve customer queries effectively.
Handle difficult or sensitive situations calmly and professionally.
Escalate safeguarding concerns and complex issues where appropriate.
Maintain accurate records and update systems with customer information and service requests.
Support performance targets including call quality and customer satisfaction measures.
Handle confidential and sensitive information in line with GDPR requirements.

Requirements:

Previous experience working in a customer-focused environment.
Strong communication and administrative skills.
Experience dealing with customers in challenging or stressful situations.
Ability to manage multiple tasks and prioritise workload effectively.
Good IT skills including Microsoft Office packages.
Ability to remain calm under pressure and provide effective problem solving.
Knowledge of GDPR and handling sensitive information.
Experience within social housing or repairs services is desirable.

Benefits:

Opportunity to work within a supportive and collaborative team
Training and development opportunities
Varied and rewarding workload
Inclusive working environment

For more information, please call Meg Smith on 02920 231000 or 01179 239100.
To apply, please submit your CV outlining your relevant experience and qualifications.
We will be reviewing applications on an ongoing basis until the position is filled.

Quick apply

Refine Your Search

customer services officer jobs in bristol, eng

Customer Feedback Officer

Emergency Operation Centre Officer x4

Operational Support Grade - HMP Bristol (Prison Support Role)

Application Support Officer (Revs and Bens)

Complaints and Governance Officer

Operational Support Grade - HMP Erlestoke (Prison Support Role)

Customer Services Officer

Registration and Celebratory Services Officer

Employability Officer

University Guarantor Officer

Head of Operations

Technical Officer

Lifestyle & Wellness Co-ordinator

Customer Care Officer

Visitor Services Officer

Travel Officer

Security Officer - Aspects Leisure Park, Bristol

SIA Door Supervisor

Elite Retail Security Officer

Loss Prevention Officer

I want to receive the latest job alerts for customer services officer in bristol, eng

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