Light industrial worker Work, Jobs in Bristol, Eng (with Salaries)

Internal Sales Person/Customer Service Advisor
Antifriction —Bristol
- £12.71 - £13.00 an hour
- Full-time
- Computer literacy
- Data entry
Quick apply
10d

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Internal Sales Person/Customer Service Advisor
Antifriction —Bristol
Dealing with customers on the phone, via email and in person, you will also use our computer systems for tracking orders, checking stock and dealing with…
£12.71 - £13.00 an hour
Quick apply
10d

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Internal Sales Person/Customer Service Advisor

Antifriction
Bristol

Quick apply

Job details

Full-time
£12.71 - £13.00 an hour
10 days ago

Qualifications

Sales support
Customer service call handling
Meeting coordination
Goods-inward inspection
Inbound customer enquiry call handling
Stock checks
Computer literacy
Filing
Email software
Shipping & receiving
Data entry
Customer support
Customer interaction

Full job description

Reporting to the Branch Manager the Customer Service Advisor/Internal Salesperson undertakes work to support the team based in our Bristol Branch.

We are one of the largest providers of industrial components in the UK and this role will help us ensure we are delivering excellent customer service.

Dealing with customers on the phone, via email and in person, you will also use our computer systems for tracking orders, checking stock and dealing with customer accounts and enquiries. IT literacy in important although system training will be given.

Light warehouse duties will also be involved including checking goods in and preparing for dispatch.

You must be a team worker with excellent customer service skills and strong administrative skills.

Key Duties and Responsibilities:

This role will primarily provide support to our customer facing teams.

Dealing with customers

Interacting with customers primarily via email but also some occasional telephone or face to face work
Using the company computer systems to check stock, update the order book, check progress on orders, look at customer accounts and deal with general enquiries
Keeping customers informed in a professional, timely manner
Taking calls from customers to provide helpful, professional services

Other team activity

Checking of goods received and accurate preparation of any paperwork for goods for dispatch in accordance with company procedures
Ensuring stock is kept tidy and stored in correct place
General administration eg filing, arranging meetings

Other

To fully utilise information technology within company including online diary and email system
To be aware of and work to the ISO and other quality standards held by AFC

Key qualities, experience and attributes required

Attention to detail
Computer literate and able to bring about improvements in working practices
Passion for customer service
Willing to learn new skills
Customer focused and comfortable chatting with customer face to face and over the phone
Excellent customer service skills and a commitment to delivering the best possible service
An interest in learning and personal development
Interest in sales or previous sales role experience.

Quick apply

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Internal Sales Person/Customer Service Advisor

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