Line support analyst Work, Jobs in Bristol, Eng (with Salaries)

1st Line Support Analyst
Boeing —Bristol
- Day shift
- Communication skills
- Life insurance
1d
Support Analyst
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- 8 hour shift
- Windows
- Computer skills
- Communication skills
Quick apply
IT Service Desk Analyst
BTL IT Solutions Ltd. —Patchway
- £26,000 - £29,000 a year
- Full-time
- Maintenance
- Windows
- Microsoft Office
- Free parking
Quick apply
AML Analyst
Reynolds Porter Chamberlain —Bristol
- Full-time
- Research
Associate Quality Assurance Test Analyst
Office for National Statistics —Newport
- £28,138 - £32,953 a year
- Part-time
- Hybrid work
- Computer literacy
- Presentation skills
- Computer skills
10d
Data Analyst
Assystem —Bristol
- Hybrid work
- Computer Science
- Engineering
- English
- Annual leave
- Flexible schedule
Financial Crime Unit - Data Analyst
Computershare —Bristol
- Full-time
- Analysis skills
- Bachelor's degree
- Work from home
10d
Information Security Analyst
Computershare —Bristol
- Full-time
- Hybrid work
- Travel
- Mentoring
- Communication skills
- Work from home
Digital Systems Support Analyst
CPCAB —Glastonbury
- £30,000 a year
- Full-time
- Hybrid work
- SQL
- Continuous improvement
- Agile
- Free parking
- Health & wellbeing programme
Quick apply
Senior Service Desk Analyst
Acacium Group —Bristol
- Full-time
- Hybrid work
- Employee assistance programme
Quick apply
Tolerancing Analyst
Airbus Operations Limited —Bristol
- Full-time
- Hybrid work
- Engineering
- Project management
- Free parking
- Employee assistance programme
IT Provision & Compliance Analyst
TLT —Bristol
- Full-time
- Hybrid work
Concur T&E Analyst
IVC —Bristol
- Hybrid work
- Analysis skills
- Communication skills
- Free parking
- Annual leave
6d
Information Analyst - Nuclear
Assystem —Bristol
- Hybrid work
- Annual leave
- Flexible schedule
Cyber Threat Intelligence Analyst
Lloyds Banking Group —Bristol
- £48,987 - £54,430 a year
- Full-time
- Hybrid work
- Analysis skills
- APIs
- Analytics
6d
Senior Statistical Officer
Government Statistical Service —Newport
- £43,644 a year
- Part-time
- Hybrid work
- Doctoral degree
- Master's degree
- Analysis skills
Senior Service Desk Analyst
SmartSearch —Cardiff
- Full-time
- Hybrid work
- Continuous improvement
- Training & development
- Communication skills
- Employee assistance programme
Quick apply
Office Manager
Rightway Environmental Limited —Bristol
- £30,000 a year
- Full-time
- Microsoft Outlook
- Data entry
- Organisational skills
- Free parking
Quick apply
Infrastructure Support Engineer
Computacenter —Bristol
- Customer service
- Windows
PMO Analyst
Leonardo UK Ltd —Bristol
- £37,318 - £45,000 a year
- Full-time
- Hybrid work
- Travel
- Agile
- Communication skills
- Flexible schedule
- Referral programme
10d

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1st Line Support Analyst

Boeing -
Bristol

Apply Now

Job details

1 day ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Technical troubleshooting
Operating systems
IT service management
Ticket management
User account management
Ticket management systems
Technical support incident logging
Technical writing
Customer support
Communication skills
Help desk

Full job description

At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. Find your future with us.

We are seeking a dedicated and customer-oriented Service Desk Agent to join our team.

The ideal candidate will be responsible for providing first-level support to our users, ensuring that their technical issues are resolved efficiently and effectively. The Service Desk Agent will act as the first point of contact for all IT-related inquiries and will play a crucial role in maintaining high levels of customer satisfaction.

Position Responsibilities:

Respond to incoming service requests via phone, email, and direct toolset tickets logged by the end user in a timely and professional manner.
Diagnose and troubleshoot initial triage of hardware and software issues, providing solutions or escalating to higher-level support as necessary.
Document all interactions and resolutions in the ticketing system to ensure accurate tracking and reporting.
Assist users with account management, including password resets and access issues.
Maintain knowledge of current IT policies, procedures, and best practices to provide accurate information to users.
Collaborate with other IT teams / resolver groups to resolve complex issues and improve service delivery.
Participate in training sessions and workshops to enhance technical skills and customer service abilities.
Contribute to the development of knowledge base articles and user documentation.
Submit improvement proposals and enhancements in support of the Contractual obligations. Going the Extra Mile(GEMS)

Employer will not sponsor applicants for employment visa status.

Required Skills/Experience:

Ability to gain SC clearance
Previous experience in a customer service or technical support role preferred.
Strong problem-solving skills and the ability to think critically under pressure.
Excellent verbal and written communication skills.

Desired Skills/Experience:

Ability to remain calm under pressure or through demanding challenges
Familiarity with common operating systems and software applications.
Ability to work independently and as part of a team in a fast-paced environment.
Understanding of ITIL best practice methodology

Relocation:

This position does not offer relocation. Candidates must live in the immediate area or relocate at their own expense.

The Boeing benefits package goes above and beyond, focusing on your physical, emotional, financial and social well-being. Here’s a snapshot of what we offer:

Competitive salary and annual incentive plans
Continuous learning - you’ll develop the mindset and skills to navigate whatever comes next
Success as defined by you - we’ll provide the tools and flexibility, so you can make a meaningful impact, your way
Diverse and inclusive culture - you’ll be embraced for who you are and empowered to use your voice to help others find theirs
23 days plus UK public holidays and a Winter Break between Christmas and New Year
Pension Plan with up to 10% employer contribution
Company paid BUPA Medical Plan
Short Term Sickness: 100% pay for the first 26 weeks
Long Term Sickness: 66.67% of annual salary from 27th week 6x annual salary life insurance Learning Together Programme to support your on-going personal and career development
Access to Boeing’s Well Being Programs, tool and incentives

Applications for this position will be accepted until Oct. 14, 2026

Export Control Requirements:

This is not an Export Control position.

Relocation

Relocation assistance is not a negotiable benefit for this position.

Security Clearance

This position requires the ability to obtain United Kingdom Security Check.

Visa Sponsorship

Employer will not sponsor applicants for employment visa status.

Shift

Day Shift (United Kingdom)

Equal Opportunity Employer:

We are an equal opportunity employer. We do not accept unlawful discrimination in our recruitment or employment practices on any grounds including but not limited to; race, color, ethnicity, religion, national origin, gender, sexual orientation, gender identity, age, physical or mental disability, genetic factors, military and veteran status, or other characteristics covered by applicable law.

We have teams in more than 65 countries, and each person plays a role in helping us become one of the world’s most innovative, diverse and inclusive companies. We are a Disability Confident Committed employer and welcome applications from candidates with disabilities. Applicants are encouraged to share with our recruitment team any accommodations required during the recruitment process. Accommodations may include but are not limited to: conducting interviews in accessible locations that accommodate mobility needs, encouraging candidates to bring and use any existing assistive technology such as screen readers and offering flexible interview formats such as virtual or phone interviews.

Your Benefits

No matter where you are in life, our benefits help prepare you for the present and the future.

Competitive base pay and incentive programs.
Industry-leading tuition assistance program pays your institution directly.
Resources and opportunities to grow your career.
Up to $10,000 match when you support your favorite nonprofit organizations.

Apply Now

Refine Your Search

line support analyst jobs in bristol, eng

1st Line Support Analyst

Support Analyst

IT Service Desk Analyst

AML Analyst

Associate Quality Assurance Test Analyst

Data Analyst

Financial Crime Unit - Data Analyst

Information Security Analyst

Digital Systems Support Analyst

Senior Service Desk Analyst

Tolerancing Analyst

IT Provision & Compliance Analyst

Concur T&E Analyst

Information Analyst - Nuclear

Cyber Threat Intelligence Analyst

Senior Statistical Officer

Senior Service Desk Analyst

Office Manager

Infrastructure Support Engineer

PMO Analyst

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