Research and insight manager Work, Jobs in Bristol, Eng (with Salaries)

Customer Research Manager
South West Water —Bristol
- £46,175 a year
- Hybrid work
- Analysis skills
- No degree
- Budgeting
- Annual leave
- Employee assistance programme
14d
Virtual Key Account Manager
IQVIA —Bristol
- Full-time
- Remote
- Work from home
- Employee discount
Team Effectiveness & Leadership Programme Assistant Manager
Lloyds Banking Group —Bristol
- £40,824 - £45,360 a year
- Full-time
- Hybrid work
- Data analysis skills
- AI
- Leadership
14d
Funding Analyst
Research England —Bristol
- £37,841 a year
- Full-time
- Presentation skills
- Agile
- In-person
- Annual leave
- Flexible schedule
Sales and Marketing Manager
Fortem Expo —Bristol
- From £50,000 a year
- Full-time
- CRM software
- Data analysis skills
- Business development
- Gym membership
Quick apply
1h
New Business Manager - Corporate Partnerships
Forestry Commission —Bristol
- £40,388 - £43,482 a year
- Full-time
- Business development
- Presentation skills
- No degree
5d
Mid-weight User Researcher
Bristol City Council —Bristol
- £42,839 - £46,142 a year
- Full-time
- Hybrid work
- Communication skills
- Annual leave
- Flexitime
4d
Partnerships Manager
Eden Conveyancing —Bristol
- £45,000 - £50,000 a year
- Full-time
- Research
- Business development
- Analysis skills
- Annual leave
Quick apply
13d
Product Owner
Hawk-Eye Innovations (HEI) —Bristol
- £43,630 - £65,440 a year
- Full-time
- Hybrid work
- Travel
- Leadership
- Communication skills
- Annual leave
- Employee discount
Head of Labs
Grant Thornton UK LLP —Bristol
- Full-time
- Team management
13d
Business Development Executive
Veale Wasbrough Vizards —Bristol
- Hybrid work
- Sales
- Business development
- Analysis skills
Consultant - Manager, HR Consulting, Defence & Security, Human Capital
Deloitte —Bristol
- Hybrid work
- Research
- Team management
- Human resources
11d
Senior Statistical Analyst
Research England —Bristol
- £46,743 a year
- Full-time
- Analysis skills
- Presentation skills
- No degree
- Annual leave
- Employee assistance programme
Product Designer (6 months)
National Westminster Bank PLC —Bristol
- £67,120 - £100,680 a year
- Full-time
- Hybrid work
- Annual leave
2h
Marketing Manager (Growth)
Anomify —Bristol
- £32,000 - £45,000 a year
- Full-time
- Hybrid work
- Communication skills
- Analytics
Quick apply
School Leaver Accounts Trainee (ACA)
Saffery —Bristol
- Profit sharing
- Annual leave
5d
Product Manager
Netcraft —Bath
- Product management
- Communication skills
- Analytics
- Annual leave
- Referral programme
Quick apply
Customer Retention & Upsell Specialist
KERRIDGE COMMERCIAL SYSTEMS CORP —Bristol
- Full-time
- CRM software
- Organisational skills
- In-person
Quick apply
Senior Product Manager
RAC —Bristol
- Hybrid work
- Management
- Data analysis skills
- Analysis skills
Regional Sales Manager
M.Barnwell Services —Bristol
- Training & development
- Leadership
- Communication skills
4d

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research and insight manager jobs near bristol, eng

Customer Research Manager

South West Water -
Bristol

Apply Now

Job details

Fixed term contract
£46,175 a year
14 days ago

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount
Flexible schedule

Qualifications

Stakeholder collaboration
Stakeholder liaison
Statistical analysis
Analysis skills
Market research
Budgeting
Market analysis and research experience
SPSS
Project management experience
Communication skills
A Level

Full job description

Powered by Water, Driven by Purpose

South West Water keeps the South West flowing with safe, reliable drinking water and wastewater services across some of the UK’s most stunning landscapes.

We’re proud to be part of Pennon Group, a leader in the UK water sector, working towards a greener future. Our goals? As well as lowering our carbon footprint, we’re working with partners to plant 300,000 trees, restore peatlands and supporting farmers and landowners to improve water quality and wildlife.

Whether you’re starting out or seeking a new challenge, our scale and ambition create opportunities for you to shape your own career.

Ready to make a splash? Join our team today.

Customer Research Manager

Based out of Bristol, Exeter or Redhill site| Customer Department | Hybrid Working - 12 month fixed term contract - maternity cover

Make an Impact Through Insight

At South West Water, we're passionate about delivering exceptional services for our customers and communities. As part of the Pennon Group family, we provide water and wastewater services across the South West, alongside Bournemouth Water, Bristol Water, and Sutton & East Surrey Water.

We're looking for an experienced Customer Research Manager to join our Customer team and play a pivotal role in ensuring the customer voice informs strategic decision-making across our businesses.

This is an exciting opportunity for a skilled research and insight professional to lead significant customer research programmes, influence senior stakeholders, and help shape the future of essential services.

What You'll Be Doing

As Customer Research Manager, you'll work as part of a specialist team responsible for designing, managing and delivering customer research programmes across South West Water, Bournemouth Water, Bristol Water, and Sutton & East Surrey Water.

You'll use robust research methodologies and analytical expertise to provide meaningful insight that influences business strategy, customer experience, and regulatory outcomes.

Key responsibilities include:

Building strong relationships with stakeholders to understand business challenges and research requirements.
Designing, managing and delivering customer research projects across the Group.
Conducting in-house research, including survey design, scripting and analysis.
Commissioning external research projects and working closely with procurement and legal teams.
Managing third-party research agencies to ensure high-quality delivery and value for money.
Interpreting customer and regulatory research findings and translating them into actionable insights.
Presenting research outcomes and recommendations to senior stakeholders.
Supporting evidence-based decision-making across Customer, Strategy and Regulation teams.
Ensuring research activities comply with legal, regulatory and data protection requirements.

What You'll Bring

We're looking for an analytical, commercially aware and customer-focused professional who can turn complex data into compelling insights.

Essential

Experience working within a research, insight, customer insight or policy environment.
Proven experience designing, managing and delivering robust market or social research projects.
Strong analytical skills and extensive experience using Excel for data analysis.
Experience managing research projects from inception to delivery.
Excellent communication and stakeholder management skills.
Strong project management, planning and organisational capabilities.
Ability to manage multiple priorities and deliver to challenging deadlines.
Critical thinking and problem-solving skills.
Degree educated or equivalent qualification.
A-Level Mathematics or equivalent.

Desirable

Experience working within a regulated sector or utility environment.
Experience working with regulators and regulatory research.
Experience commissioning external research and managing suppliers.
Experience working with procurement, legal and data protection colleagues.
Experience managing project budgets.
Knowledge of SPSS, R or other statistical analysis tools.
Qualification including research methods, statistics or data analysis.

We believe in rewarding our people for their hard work and dedication. As our Customer Research Manager, you'll enjoy:

Competitive Salary – Based on experience and skills
Annual Bonus Scheme – Recognising company performance
Pension Scheme – Helping you plan for your future
Flexible Working Options – We value work-life balance and offer flexible hours and hybrid working where possible
Healthcare Benefits – Access to employee assistance programs
Employee Discounts – On various products and services
Annual Leave – Take time to recharge with our holiday entitlement

Closing Date: 10th August 2026

We may close this vacancy early if we receive a high volume of applications. We encourage you to apply as soon as possible.

Please note that the successful candidate will be subject to a mandatory DBS check as part of the onboarding process.

Be yourself, we like it that way. Together, we will build a culture of belonging, where inclusion is instinctive. Diversity is our strength and a reflection of our communities. We care, we value everyone, we celebrate uniqueness.

Our core values, which are essential to our success, are:

Be Rock Solid - Build trust and be trusted. Be the one we all look to and can depend on.

Be You - We want you to bring your best everyday. Be yourself and make your mark in your individual way.

Be the Future - Embrace change. Drive Progress. Own the challenge.

Apply Now

Refine Your Search

research and insight manager jobs in bristol, eng

Customer Research Manager

Virtual Key Account Manager

Team Effectiveness & Leadership Programme Assistant Manager

Funding Analyst

Sales and Marketing Manager

New Business Manager - Corporate Partnerships

Mid-weight User Researcher

Partnerships Manager

Product Owner

Head of Labs

Business Development Executive

Consultant - Manager, HR Consulting, Defence & Security, Human Capital

Senior Statistical Analyst

Product Designer (6 months)

Marketing Manager (Growth)

School Leaver Accounts Trainee (ACA)

Product Manager

Customer Retention & Upsell Specialist

Senior Product Manager

Regional Sales Manager

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