Performance manager Work, Jobs in Brixton Hill, Gtl (with Salaries)

Regional Performance Manager
AXA —London
- From £45,000 a year
- Project management
- Contracts
- Negotiation
Performance and Improvements Manager
M Group —London
- Nights as needed
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
10d
Energy and Carbon Performance Manager
Metropolitan Thames Valley —London
- £60,261 - £70,481 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Data analysis skills
- Analysis skills
Quick apply
9d
General Manager
The Half Moon, Herne Hill —London
- Up to £60,000 a year
- Full-time
- Hotel
- Leadership
- Communication skills
- Employee discount
Quick apply
Customer Success Supervisor
Wholegood —London
- £27,000 - £35,000 a year
- Weekend availability
- CRM software
- Management
- Customer service
Quick apply
14d
Performance & Insight Manager
Harvey Water Softeners —Woking
- £50,000 - £60,000 a year
- Full-time
- Customer service
- Analysis skills
- Communication skills
- Annual leave
- Employee discount
Quick apply
International Strategy & Operations Manager, Logistics
Whatnot —London
- £131,000 - £175,000 a year
- Full-time
- Remote
- Data analysis skills
- SQL
- Analysis skills
- Work from home
Manager, Insights & Performance
dmg::media —London
- Full-time
- Presentation skills
- Employee assistance programme
- Employee discount
Quick apply
10d
Partners in Performance - Performance Strategy Manager
Accenture —London
- Full-time
- Engineering
- Master's degree
- Analysis skills
Regional Business Manager
Banning Dental Group —London
- Up to £60,000 a year
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Employee discount
Quick apply
CEO
Half Moon Street Partners —London
- £15,000 - £20,000 a month
- Full-time
- Management
- Supervising experience
- Bachelor's degree
- Free parking
Quick apply
2d
Manager, Customer Success Management
SailPoint —London
- £62,600 - £105,492 a year
- Full-time
- Remote
- Bachelor's degree
- No degree
- Travel
- Annual leave
- Work from home
7d
Occupier Relationships Manager - Battersea Power Station, London
Savills Management Resources —London
- £60,000 a year
- Weekend availability
- Hospitality
- Microsoft Office
- IT
4d
Performance Marketing Manager
Coty Inc. —London
- Hybrid work
- English
- Analysis skills
- Project management
- Employee discount
Regional Estates Manager
MI5 - The Security Service —London
- £64,844 a year
- Full-time
- Presentation skills
- Contracts
- Leadership
- Annual leave
Client Services Manager
PH CONSULTATION UK LTD —Canary Wharf
- £50,000 - £55,000 a year
- Full-time
- Microsoft Office
- Business development
- Bachelor's degree
Quick apply
7d
Estates Manager
HCA International —London
- Up to £65,000 a year
- Full-time
- Hospital
- Engineering
- Organisational skills
- Employee discount
Group General Manager - South West London
CH&CO —South West London
- £65,000 a year
- Full-time
- Hospitality
- Management
- Contracts
- Employee assistance programme
- Employee discount
10d
Sr Manager, UK Operations, London LHR
American Airlines —London
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
3d
Regional Information Manager
Equans —Hatfield
- £55,000 - £65,000 a year
- Full-time
- Microsoft Office
- Mentoring
- Organisational skills
- Annual leave
- Employee assistance programme
1d

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Regional Performance Manager

AXA -
London

Apply Now

Job details

Permanent
From £45,000 a year

Qualifications

Facilities management
Project management
Relationship management
Contracts
Negotiation

Full job description

Job Description:

About AXA:

AXA is a global leader in insurance and financial services, dedicated to helping customers protect what matters most to them. As the sixth-largest insurance company in the world, we provide a wide range of services, including health, car, home, and business insurance. We support millions of customers worldwide, helping them navigate life's uncertainties with confidence.

AXA UK Support Functions look after our three customer-facing business units, providing the infrastructure and expertise to make sure we can be there for our customers.

Job overview:

Join AXA UK as a Regional Network Performance Manager within the building repair and surveyor network and become the vital front-line link between AXA and our regional contractor panel. You’ll be responsible for the day-to-day management and motivation of contractors within your designated region, ensuring the consistent delivery of key targets across quality, cost control, customer satisfaction, and claims progression efficiency. Leveraging the powerful Cotality platform, you'll monitor performance, drive improvements, and foster strong relationships to support AXA’s commitment to excellence. If you're passionate about operational excellence and stakeholder management, this is an exciting opportunity to make a meaningful impact within a leading insurer.

Key responsibilities:

Oversee regional contractors to meet Service Level Agreements (SLAs) and Key Performance Indicators (KPIs) across claims, including scope, spend, leakage, customer service, and repair quality.
Lead data-driven performance reviews with contractors to identify improvements and agree on action plans, supported by insights from key stakeholders.
Enforce adherence to AXA’s pricing, scope, and leakage targets via audits and cost management.
Manage resource capacity to ensure adequate skills and staffing for current and surge claim volumes, balancing commercial and retail needs.
Monitor claims flow, intervening to prevent delays and ensure timely completion.
Act as the escalation point for complex or high-profile claims, ensuring swift resolution and clear communication.
Ensure compliance with Cotality platforms for policyholder engagement, data accuracy, and estimate submission.
Collaborate with suppliers and internal teams to develop best practices, foster innovation, and improve claims quality and customer experience.

Work arrangements:

At AXA we work smart, empowering our people to balance their time between home and the office in a way that works best for them, their team and our customers. You'll work at least two days a week (40%) away from home, moving to three days a week (60%) in the future. Away from home means attending the office, visiting clients or attending industry events. We’re also happy to consider flexible working arrangements, which you can discuss with Talent Acquisition.

Your skills & experience:

Extensive experience managing external suppliers and contracts in property claims, building, or facilities management.
Strong technical knowledge of building pathology, repair methods, and construction for residential and commercial properties.
Proven ability to motivate partners to meet performance targets and SLAs.
Proficiency in Xactware, Cotality, and claims management tools for performance monitoring.
Excellent negotiation, interpersonal, and conflict resolution skills to influence contractors and communicate with stakeholders.
Strong project management skills to deliver change under challenging conditions.
Exceptional relationship management, including experience working with diverse cultural teams, such as Indian operations.
Good commercial acumen with a solid understanding of claims processes, business strategy, and change management.

As a precondition of employment for this role, you must be eligible and authorised to work in the United Kingdom.

How to apply:

To apply, click on the ‘apply now’ button, you’ll then need to log in or create a profile to submit your CV. We’re proud to be an Equal Opportunities Employer and don’t discriminate against employees or potential employees based on protected characteristics. If you have a long-term condition or disability and require adjustments during the application or interview process, we’re proud to offer access to the AXA Accessibility Concierge. For our support, please send an email to [email protected].

We encourage you to apply for this opportunity as soon as possible, as we may close this advert earlier than the listed closing date.

#LI-Hybrid

Salary: From £45,000 dependent on experience

Apply Now

Refine Your Search

performance manager jobs in brixton hill, gtl

Regional Performance Manager

Performance and Improvements Manager

Energy and Carbon Performance Manager

General Manager

Customer Success Supervisor

Performance & Insight Manager

International Strategy & Operations Manager, Logistics

Manager, Insights & Performance

Partners in Performance - Performance Strategy Manager

Regional Business Manager

CEO

Manager, Customer Success Management

Occupier Relationships Manager - Battersea Power Station, London

Performance Marketing Manager

Regional Estates Manager

Client Services Manager

Estates Manager

Group General Manager - South West London

Sr Manager, UK Operations, London LHR

Regional Information Manager

I want to receive the latest job alerts for performance manager in brixton hill, gtl

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