Service leader Work, Jobs in Brize Norton, Oxf (with Salaries)

Senior Customer Service Advisor
Barclays —Witney
- £27,700 a year
- Weekend availability
- Customer service
- Administrative experience
- Banking
- Life insurance
10d
General Manager - MAT COVER
Bella Italia —Witney
- £38,000 - £42,000 a year
- Full-time
- Leadership
- Restaurant
- Employee discount
Quick apply
Service Team Leader
Morrisons —Carterton
- Annual leave
- Employee discount
Quick apply
Security Officer
Serco Plc —Carterton
- £28,753.54 a year
- 12 hour shift
- Hybrid work
- Communication skills
- Employee assistance programme
7d
Head of Field Service
Miele —Abingdon
- Full-time
- Hybrid work
- Analysis skills
- Project management
- Continuous improvement
- Employee discount
10d
Team Leader
GAIL's Bakery —Witney
- £13.80 an hour
- Full-time
- Leadership
- Employee assistance programme
- Referral programme
Assistant Store Manager
Mountain Warehouse —Witney
- Full-time
- Customer service
- Merchandising
- Warehouse experience
- Annual leave
- Employee assistance programme
Quick apply
Customer Team Leader
Co-op —Witney
- £14.48 an hour
- Overtime
- Merchandising
- Bakery
- Team management
- Store discount
- Employee discount
13d
Functional Assessor
Serco Group —Swindon
- £40,000 - £42,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Lead Administrator-DEF Academy Services
Serco Plc —Swindon
- £26,109.58 a year
- Full-time
- Hybrid work
- AI
- Communication skills
- Time management
- Employee assistance programme
11d
CAD Technician & Document Controller
Serco Group —Swindon
- £28,000 - £35,000 a year
- Full-time
- AutoCAD
- Organisational skills
- Employee assistance programme
Functional Assessor-Health Assessment Advisory Service
Serco Group —Oxford
- £47,000 - £50,000 a year
- Full-time
- Hybrid work
- IT
- Communication skills
- Work from home
- Employee assistance programme
Customer Service Manager
Oak Furnitureland —Swindon
- £34,437.32 a year
- Full-time
- Customer service
- Computer literacy
- Leadership
- Free parking
- Employee assistance programme
11d
Centre Manager - Banbury Lodge
UK Addiction Treatment Centres —Banbury
- £45,000 - £50,000 a year
- Full-time
- Microsoft Outlook
- Management
- Microsoft Office
Quick apply
A330 Chief Theoretical Knowledge Instructor
Thales —Carterton
- Full-time
- Supervising experience
- Continuous improvement
- Organisational skills
- Annual leave
- Employee assistance programme
14d
Service Development Manager
Guidepost Trust —Witney
- £40,000 - £46,000 a year
- Full-time
- Travel
- Organisational skills
- Communication skills
4d
Occupational Health Advisor
Optima Health —Oxford
- Up to £46,000 a year
- Part-time
- Hybrid work
- Travel
- In-person
- Paid training
- Annual leave
Quality & Assurance Manager CHILDREN’S RESIDENTIAL HOMES
Gratia Cura Residential Ltd. —Oxford
- £40,000 - £49,000 a year
- Full-time
- Hybrid work
- Childcare
- English
- Analysis skills
- Free parking
- Store discount
Quick apply
12d
Weddings & Special Events Co-Ordinator
Levy —Oxford
- £14.21 an hour
- Weekend availability
- Hospitality
- Microsoft Office
- Hotel
- Store discount
- Annual leave
Class 2 / 18 Tonne Collection and Delivery Driver
DPD Group UK —Bicester
- £16.35 an hour
- Full-time
- Heavy lifting
- Employee discount
Quick apply

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service leader jobs near brize norton, oxf

Senior Customer Service Advisor

Barclays -
Witney

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Job details

Permanent
£27,700 a year
10 days ago

Benefits

Company pension
Private medical insurance
Life insurance

Qualifications

Customer service
Administrative experience
Banking

Full job description

Date live: 17/07/2026

Business Area: BUK Customer Care UK

Area of Expertise: Banking Operations

Contract: Permanent

Reference Code: JR-0000120840

Join us at Barclays as a Senior Customer Service Advisor and help make a real difference to our customers every day. Whether your background is in customer service, retail, hospitality, or any other role where you've supported customers with more complex queries or needs, this is your chance to bring your passion for helping people to a role where your empathy, dedication and exceptional customer service can truly shine. You’ll be the friendly face for our Retail Banking customers in branch or at one of our local hubs, offering expertise, guidance and support with every interaction.

As part of our Customer Care team, you’ll work 5 days per week, including some weekends, and start with a competitive salary of £27,700. On top of that, you’ll enjoy our comprehensive core benefits package, which includes a pension plan, private medical insurance, life insurance, and income protection. With full training and the support of our collaborative team, we’ll ensure you have everything you need to succeed and grow with us.

At Barclays, we’re not just offering you a role—we’re offering you a career.

Purpose of the role

To provide exceptional customer service while resolving more complex customer needs/requests.

Accountabilities

Provision of customer service through various communication channels including chat, email and phone.
Execution of customer service requirements to resolve more complex, specific customer needs, and give a unique, personalised resolution for each case.
Collaboration with teams across the bank to align and integrate customer care processes.
Identification of areas for improvement to provide recommendations for change in customer care processes and provide feedback and coaching for colleagues on these highlighted areas.
Development and implementation of customer care procedures and controls to mitigate risks and maintain efficient operations.
Resolution of specific customer inquiries and issues related to the bank’s products and service, including account balances, transactions and payments.
Development and execution of reports and presentations on customer care performance and communicate findings to internal senior stakeholders.
Identification of industry trends and developments to implement best practice to improve customer care efficiency and effectiveness.

Analyst Expectations

To meet the needs of stakeholders/ customers through specialist advice and support
Perform prescribed activities in a timely manner and to a high standard which will impact both the role itself and surrounding roles.
Likely to have responsibility for specific processes within a team
They may lead and supervise a team, guiding and supporting professional development, allocating work requirements and coordinating team resources. They supervise a team, allocate work requirements and coordinate team resources.
If the position has leadership responsibilities, People Leaders are expected to demonstrate a clear set of leadership behaviours to create an environment for colleagues to thrive and deliver to a consistently excellent standard. The four LEAD behaviours are: L – Listen and be authentic, E – Energise and inspire, A – Align across the enterprise, D – Develop others.
OR for an individual contributor, they manage own workload, take responsibility for the implementation of systems and processes within own work area and participate on projects broader than direct team.
Execute work requirements as identified in processes and procedures, collaborating with and impacting on the work of closely related teams.
Check work of colleagues within team to meet internal and stakeholder requirements.
Provide specialist advice and support pertaining to own work area.
Take ownership for managing risk and strengthening controls in relation to the work you own or contribute to. Deliver your work and areas of responsibility in line with relevant rules, regulation and codes of conduct.
Maintain and continually build an understanding of how all teams in area contribute to the objectives of the broader sub-function, delivering impact on the work of collaborating teams.
Continually develop awareness of the underlying principles and concepts on which the work within the area of responsibility is based, building upon administrative / operational expertise.
Make judgements based on practise and previous experience.
Assess the validity and applicability of previous or similar experiences and evaluate options under circumstances that are not covered by procedures.
Communicate sensitive or difficult information to customers in areas related specifically to customer advice or day to day administrative requirements.
Build relationships with stakeholders/ customers to identify and address their needs.

All colleagues will be expected to demonstrate the Barclays Values of Respect, Integrity, Service, Excellence and Stewardship – our moral compass, helping us do what we believe is right. They will also be expected to demonstrate the Barclays Mindset – to Empower, Challenge and Drive – the operating manual for how we behave.

Apply Now

Refine Your Search

service leader jobs in brize norton, oxf

Senior Customer Service Advisor

General Manager - MAT COVER

Service Team Leader

Security Officer

Head of Field Service

Team Leader

Assistant Store Manager

Customer Team Leader

Functional Assessor

Lead Administrator-DEF Academy Services

CAD Technician & Document Controller

Functional Assessor-Health Assessment Advisory Service

Customer Service Manager

Centre Manager - Banbury Lodge

A330 Chief Theoretical Knowledge Instructor

Service Development Manager

Occupational Health Advisor

Quality & Assurance Manager CHILDREN’S RESIDENTIAL HOMES

Weddings & Special Events Co-Ordinator

Class 2 / 18 Tonne Collection and Delivery Driver

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