Client services occupations Work, Jobs in Brompton On Swale, Nyk (with Salaries)

Customer Support
Harrison Packaging —Stockton-On-Tees
- Full-time
- Microsoft Word
- Microsoft Outlook
- Organisational skills
- Free parking
Quick apply
8d
Customer Service Representative
Royal Den Hartogh Logistics —Stockton-on-Tees
- Full-time
- Hybrid work
- Continuous improvement
- Organisational skills
- Communication skills
- Employee assistance programme
- Employee discount
Quick apply
7d
Junior Service Delivery Manager
Ericsson —Darlington
- Computer Science
- Engineering
- English
Commercial Account Handler
Sector Associates —Thirsk
- Up to £25,000 a year
- Full-time
- Customer service
- Microsoft Office
- Data entry
- Free parking
Quick apply
Client Relationship Manager Associate
XPS Pensions Group —Middlesbrough
- Full-time
- Microsoft Word
- Customer service
- English
- Employee discount
- Referral programme
2d

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Customer Support

Harrison Packaging -
Stockton-On-Tees

Quick apply

Job details

Permanent | Full-time
8 days ago

Benefits

Free parking
On-site parking

Qualifications

Microsoft Word
Customer service call handling
Microsoft Outlook
Inbound customer enquiry call handling
Stakeholder liaison
Internal department liaison
Microsoft Office Suite
Complaint handling
Customer relationship management
Organisational skills
Relationship management
Front desk
Customer interaction
Communication skills
Time management

Full job description

Role Summary
The aim of all customer service personnel is to drive up levels of customer satisfaction in order to maintain and improve existing relationships and to aid the development of new customer relationships. This will ensure that our customers put the highest possible value on the service supplied by Harrison Packaging.

Responsibilities

Effectively manage communication within each project/task to ensure customer and all relevant Harrison personnel are kept abreast of the latest developments
Deal quickly and efficiently with customer enquiries, responding within agreed timescales
Process customer orders within agreed timescales
Assist the Customer Account Managers with daily admin tasks
Keep accurate records of customer and inter-departmental correspondence in line with agreed operating procedures
Actively and enthusiastically support other members of the team to achieve the best possible results for our customers and Harrison
Liaise with Departmental Managers in order to produce manufacturing specifications, which accurately reflect customer requirements
Meet and greet visitors, provide direction, and give advice and guidance to basic enquiries
Answering the telephone switchboard, directing / filtering calls and handling caller enquiries where possible
Deal quickly & efficiently with customer complaints & responding in agreed timeframe

Knowledge, Skills and Experience

High level of self-motivation and ability to work under own initiative
A willingness to learn new systems, processes and skills to support individual and team success.
Excellent communication skills
Enthusiastic, effective, and flexible team member
Excellent organisational and time management skills
Good investigative and problem-solving skills
High level of accuracy within all aspects of the role
Diplomacy, patience, and reliability
Good working Knowledge of Microsoft Office applications, including Word, Excel and Outlook

Benefits:

Free parking
On-site parking

Work Location: In person

Quick apply

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client services occupations jobs in brompton on swale, nyk

Customer Support

Customer Service Representative

Junior Service Delivery Manager

Commercial Account Handler

Client Relationship Manager Associate

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