Collection agent Work, Jobs in Broxburn, Wln (with Salaries)

Collections Agent
Alex M Adamson LLP —Camelon
- £13.45 an hour
- Full-time
- Customer service
- Data entry
- Financial services
- Sick pay
Quick apply
11d
Customer Service Associate
UPS —Edinburgh
- Weekend availability
- Microsoft Word
- Computer literacy
- Data entry
8d
Mid Market Rental Officer- Allan Water House - 102352
Stirling Council —Stirling
- £38,823 - £42,276 a year
- Hybrid work
- Customer service
- Analysis skills
- Analytics
- Annual leave
- Work from home
7d
Self Employed Repossession/Field Agent - Scotland
Crystal Collections —Motherwell
- £50,000 - £75,000 a year
- Part-time
- Driving
- Data entry
- Financial services
- Work from home
Quick apply
14d
Bookkeeper (Part-time)
Edinburgh Block Management —Edinburgh
- £28,000 - £32,000 a year
- Part-time
- Hybrid work
- English
- QuickBooks
- Organisational skills
- Annual leave
Quick apply
3d
SOC Analyst
BeyondTrust —Edinburgh
- Remote
- Master's degree
- Scripting
- AI
- Employee assistance programme
- Life insurance
Quick apply
10d
Sr SOC Analyst
BeyondTrust —Edinburgh
- Remote
- Master's degree
- Scripting
- AI
- Employee assistance programme
- Life insurance
Quick apply
10d
Lead Cloud Engineer
CreateFuture —Edinburgh
- Full-time
- Hybrid work
- Travel
- Mentoring
- Recruiting
Quick apply

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Collections Agent

Alex M Adamson LLP -
Camelon

Quick apply

Job details

Permanent | Full-time
£13.45 an hour
11 days ago

Benefits

Additional leave
Company pension
Sick pay

Qualifications

Customer service call handling
Accounts payable
Client engagement
Customer service
Microsoft Office Suite
Outbound debtor call management
Arrears management
Data entry
Financial services
Customer interaction
Outbound calling

Full job description

Job Summary

Falkirk based Sheriff Officers require a collection and administration agent to work in our recoveries department handling a wide variety of client work. The position may require working shift patterns to assist with covering the hours of 8am to 8pm during the week.

Responsibilities and Duties

Carry out collections and debt recovery procedures in accordance with company policy and procedures, ensuring that satisfactory collections performance is achieved and losses are minimized. Proactively engage with overdue customers via telephone or correspondence to secure immediate payment. Negotiate arrangements and appropriate payment plans and authorise further recovery action where necessary.

You will be able to establish and maintain rapport with customers while working as an effective member of the team. Helping to foster a strong team and quality ethos and striving to ensure that the entire team achieves its service targets and objectives. The ability to compose concise/accurate letters and correspondence to customers while complying with relevant legislation. A willingness to work towards personal targets and role specific working practices.

Ensuring that the customer is at the forefront through the delivery of service excellence including; handling all telephone calls and written correspondence to required quality levels; exceeding customer expectations; and meeting all contractual and regulatory Service Level Agreements.

Qualifications and Skills

A working knowledge of Microsoft office software would be helpful along with effective call handling and the ability to work with a variety of database applications to obtain and update information. Previous experience of a similar position would be advantageous but is not essential as full training will be provided.

Benefits

We are a Living Wage company and operate a Group Pension scheme.

Job Types: Full-time, Permanent

Pay: £13.45 per hour

Benefits:

Additional leave
Company pension
Sick pay

Work Location: In person

Quick apply

Refine Your Search

collection agent jobs in broxburn, wln

Collections Agent

Customer Service Associate

Mid Market Rental Officer- Allan Water House - 102352

Self Employed Repossession/Field Agent - Scotland

Bookkeeper (Part-time)

SOC Analyst

Sr SOC Analyst

Lead Cloud Engineer

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