Product support Work, Jobs in Brynmenyn, Bge (with Salaries)

Product Support Associate
Tes Global —Llantrisant
- Full-time
- Annual leave
- Employee assistance programme
Quick apply
7d
Production Support Technician
Sony UK Technology Centre —Pencoed
- £29,000 a year
- Full-time
- School
- Annual leave
- Employee assistance programme
Business Analyst
CGI —Bridgend
- Full-time
- Data analysis skills
- Software development
- Agile
Quick apply
Customer Assistant
Lidl —Tondu
- £13.45 - £14.45 an hour
- Full-time
- Customer service
- Bakery
- Store discount
- Employee discount
1d
seasonal garden centre employee
Ginkgo Garden Centre —Bridgend
- £12.21 - £13.50 an hour
- Temporary
- Merchandising
- English
- Organisational skills
Quick apply
2d
Retail Assistant
Holland & Barrett —Bridgend
- £13.17 an hour
- Part-time
- Store discount
- Annual leave
22h
Intelligence Development and Investigations Officer
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
6d
Manual Tester
Scrumconnect Consulting —Swansea
- £35,000 a year
- Hybrid work
- Azure
- SQL
- Analysis skills
14d
Travel Sales Consultant
Trailfinders —Cardiff
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
IT Graduate - Support & Operations
ROCKWOOL Group —Bridgend
- Full-time
- Project management
- Communication skills
- Annual leave
- Sick pay
8d
Business Development Executive
Tes Global —Llantrisant
- Up to £35,000 a year
- Full-time
- Sales
- Communication skills
- School
- Annual leave
- Employee assistance programme
Quick apply
Senior Operations Technician
QuidelOrtho —Pencoed
- Weekend availability
- Microsoft Excel
- Laboratory experience
- Microsoft Office
- Employee assistance programme
- Gym membership
8d
New Product Development (NPD) Technologist
Cardiff Metropolitan University —Cardiff
- £39,906 - £44,746 a year
- Full-time
- Project management
- School
- Annual leave
9d
Reducing Reoffending Performance and Quality Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
Trading Assistant - Shift
Sainsbury's —Bridgend
- £13.23 an hour
- Part-time
- Employee assistance programme
- Employee discount
1d
Field Service/Install Engineer
Snap-on Diagnostics —Bridgend
- Full-time
- Mechanical knowledge
- Time management
- Employee discount
- Life insurance
Quick apply
7d
Store Associate
ASICS —Bridgend
- Sales
- Customer service
- Health & wellbeing programme
Customer Services Advisor
The Game Collection —Swansea
- £26,436.80 a year
- Full-time
- Microsoft Excel
- Customer service
- Writing skills
- Free parking
- Employee discount
Quick apply
Technical Services Assistant
Siderise Insulation —Maesteg
- From £25,500 a year
- Full-time
- CRM software
- Customer service
- English
- Free parking
- Health & wellbeing programme
Quick apply
2d
EE Retail Advisor
EE —Bridgend
- £13.66 an hour
- Weekend availability
- Annual leave
- Employee discount

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product support jobs near brynmenyn, bge

Product Support Associate

Tes Global -
Llantrisant

Quick apply

Job details

Full-time
7 days ago

Benefits

Cycle to work scheme
Annual leave
Company pension
Employee assistance programme

Full job description

Job Title: Complex Product Support Associate
Working Pattern: Hybrid, includes 3 days each week in the office
Contract Type: Full time, permanent
Tes is a global Edtech leader, on a mission to empower schools and educators to deliver impactful, inspiring learning experiences worldwide. We understand the unique challenges faced by schools, and our ecosystem is specifically designed to address these needs head-on.

Role overview:
Provide technical and operational support for complex products, to resolve product and usage issues including those where specialist knowledge is required, across stages of the customer lifecycle.

Key Responsibilities:

Provide technical and operational support to resolve product or usage issues, regardless of point in the product lifecycle (eg. pre-sales, onboarding, in-life support and value realisation, retention and offboarding.)
Includes direct customer engagement as well as specialist subject matter expert support across stages of the customer lifecycle (e.g. pre-sales, onboarding, in-life support, value realisation, retention and offboarding), as required
Maintain technical and operational expertise in relevant products, providing guidance and sharing knowledge and advising on configuration, product limitations and best practice, and contributing to Chapters as applicable
Surface insights and recurring issues to Product teams to support ongoing product-specific and broader ecosystem evolution

What will you need to succeed?

Consistent delivery of high-quality delivery of complex product onboarding
Effective & timely resolution of complex product issues and minimising customer impact
Improved customer satisfaction, demonstrated by stronger feedback and reduced complaints.
Reduction in repeat issues and improved overall operational performance through improved guidance, standards and best practices
Demonstrate cross functional collaboration with Customer Management, Product & Technology teams
Active contribution to maximising customer lifetime value through reliable and effective product support

What do you get in return?

25 days annual leave rising to 30
5% pension
State of the art offices
Access to a range of benefits via My Benefits World
Free eye care cover
Life Assurance
Cycle to Work Scheme
EAP (Employee assistance programme)
Monthly Tes Socials
Access to an extensive Learning and Development menu

Quick apply

Refine Your Search

product support jobs in brynmenyn, bge

Product Support Associate

Production Support Technician

Business Analyst

Customer Assistant

seasonal garden centre employee

Retail Assistant

Intelligence Development and Investigations Officer

Manual Tester

Travel Sales Consultant

IT Graduate - Support & Operations

Business Development Executive

Senior Operations Technician

New Product Development (NPD) Technologist

Reducing Reoffending Performance and Quality Officer

Trading Assistant - Shift

Field Service/Install Engineer

Store Associate

Customer Services Advisor

Technical Services Assistant

EE Retail Advisor

I want to receive the latest job alerts for product support in brynmenyn, bge

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