French Work, Jobs in Buckhaven, Fif (with Salaries)

Global Payment Solutions- Client Service Manager- French Speaking
HSBC Global Services Limited —Edinburgh
- Full-time
- Communication skills
- Banking
- Time management
9d
Customer Success Manager - French Speaking
N-able —Edinburgh
- Hybrid work
- English
- Communication skills
- Employee stock purchase plan
- Annual leave
Account Executive (with fluent French)
Emperor —Edinburgh
- Hybrid work
- Flexible schedule
Multilingual Retail Sales Assistant
SGD Management Limited —Edinburgh
- £12.71 - £13.00 an hour
- Part-time
- Spanish
- Customer service
- English
- Employee discount
- Flexible schedule
Quick apply
2d
French-Speaking Travel Consultant & Tour Guide/Driver (Full-Time, Edinburgh)
KiltEtLicorne —Edinburgh
- £15.77 - £19.00 an hour
- Full-time
- English
- Driving
- In-person
- Annual leave
Quick apply
1d
Senior Business Travel Consultant - French Speaking - Remote
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- In-person
- Relocation assistance
Project Manager (French Speaking)- Edinburgh
FDM Group —Edinburgh
- Hybrid work
- PMP
- Travel
- Agile
- Annual leave
Implementation Project Coordinator - UK
Mindbody —Edinburgh
- Remote
- Spanish
- English
- Communication skills
Quick apply
Account Executive
Lumanity —Edinburgh
- Communication skills
- Annual leave
Graduate Apprentice English Teacher in France - 1 year
Language Connexion —Edinburgh
- £840 a month
- Full-time
- Experience working with individuals with disabilities
- English
- Bachelor's degree
- Relocation assistance
- Annual leave
Quick apply
8d
Senior Business Travel Consultant - French Speaking
Perk —Edinburgh
- Full-time
- Bar
- Organisational skills
- Communication skills
- Relocation assistance
- Life insurance
Teacher - German (with French)
Fife Council —Glenrothes
- £36,159 - £54,453 a year
- Full-time
- Experience working with children
- School
- Teaching
- Employee discount
2d
Senior Sales Engineer (French Speaking)
N-able —Edinburgh
- Full-time
- Hybrid work
- Organisational skills
- Communication skills
- Employee stock purchase plan
- Annual leave
Head of Health & Safety Europe / Director HSE Europe.
Boralex —Edinburgh
- Hybrid work
- Master's degree
- Analysis skills
- Continuous improvement
Quick apply
Portfolio Debt and Treasury Manager
Aukera —Edinburgh
- Hybrid work
- Spanish
- English
- Business
4d

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Global Payment Solutions- Client Service Manager- French Speaking

HSBC Global Services Limited -
Edinburgh

Apply Now

Job details

Full-time
9 days ago

Benefits

Company pension
Private medical insurance

Qualifications

French
Client engagement
Stakeholder liaison
Relationship management
Customer support
Customer interaction
Communication skills
Banking
Time management
Analytics

Full job description

If you’re looking for a career that will help you stand out, join HSBC and fulfil your potential. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.

HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.

We are currently seeking a professional to join our team in the role of Global Payment Solutions- Client Service Manager- French Speaking

The purpose of the role is for developing strong service focused relationships with their clients, understanding their business and utilization of our products. The GPS Client Service Manager is accountable for the service experience of an assigned portfolio of clients across the GPS Service landscape. They provide comprehensive management of the GPS service experience for clients, engage clients directly as required to better understand their service needs and ensure delivery as appropriate. Advocate for the client and champion client escalations across HSBC.

As an HSBC employee in the UK, you will have access to tailored professional development opportunities and a competitive pay and benefits package. This includes private healthcare for all UK-based employees, enhanced maternity and adoption pay and support when you return to work, and a contributory pension scheme with a generous employer contribution.

In this role you will be responsible for:

Field and resolve complex service inquiries; ensuring timely response and proactive communications until the client’s expectations are met.
Proven ability to evaluate options for resolution of complex queries, weigh pros/cons of approaches and escalate challenges when needed.
Accountability for client escalations; business-as-usual escalations as well as global service escalations, inquiries and/or projects. Coordinate remediation of issues and the communication to clients/internal stakeholders.
Monitor client case type/activity to identify potential issues and opportunities for improvement. Proactively identify risks and issues as part of complex query oversight.
Oversee local client-initiated projects; facilitate local completion of global client-initiated projects.
Engage with Global counterparts for maintenance request, client queries and escalations.
Identify and action red flags before they become client-identified issues.
Develop and maintain internal and external contact list.
Analyse client inquiry activity (case types) and interface with their clients to identify opportunities to: Reduce service case volumes and drive digital adoption. Efficient use of existing/new products and Improve time to service.

To be successful in this role you should have:

Fluent in French – minimum B2 level
Experience of working in an International Global Banking or within financial services environment – highly preferable
Experience in working within a fast-paced service-oriented environment with continually changing priorities.
Analytical mindset and a desire to solve problems for others.
Desire to identify and meet customer needs through matching a broad range of products and services.
Time management and organization skills with the ability to manage multiple time sensitive tasks.
Effective communication and interpersonal skills with experience in interacting cross functional lines and building relationships with internal and external stakeholders.
Empathy.
Knowledge of day-to-day workings of a Corporate Treasury environment, foreign exchange, intercompany loans, payroll, and payments.

Opening up a world of opportunity.

Being open to different points of view is important for our business and the communities we serve. At HSBC, we’re dedicated to creating diverse and inclusive workplaces - no matter their gender, ethnicity, disability, religion, sexual orientation, or age. We are committed to removing barriers and ensuring careers at HSBC are inclusive and accessible for everyone to be at their best. We take pride in being a Disability Confident Leader and will offer an interview to people with disabilities, long term conditions or neurodivergent candidates who meet the minimum criteria for the role.

If you have a need that requires accommodations or changes during the recruitment process, please get in touch with our Recruitment Helpdesk:

Telephone: +44 207 832 8500

Apply Now

Refine Your Search

french jobs in buckhaven, fif

Global Payment Solutions- Client Service Manager- French Speaking

Customer Success Manager - French Speaking

Account Executive (with fluent French)

Multilingual Retail Sales Assistant

French-Speaking Travel Consultant & Tour Guide/Driver (Full-Time, Edinburgh)

Senior Business Travel Consultant - French Speaking - Remote

Project Manager (French Speaking)- Edinburgh

Implementation Project Coordinator - UK

Account Executive

Graduate Apprentice English Teacher in France - 1 year

Senior Business Travel Consultant - French Speaking

Teacher - German (with French)

Senior Sales Engineer (French Speaking)

Head of Health & Safety Europe / Director HSE Europe.

Portfolio Debt and Treasury Manager

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