Travel agents Work, Jobs in Buckhurst Hill, Ess (with Salaries)

Assisted Travel Check-In Agent / Host
ABM —Stansted Airport
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
VIP Meet & Greet Services Agent - London St Pancras International Railway Station
WELL'COM RAIL —London
- From £2,300 a month
- Weekend availability
- Hospitality
- Customer service
- English
Quick apply
Assisted Travel Check-In Agent / Host
ABM UK —Stansted
- £14.12 an hour
- Full-time
- Customer service
- IT
- Communication skills
- Employee discount
Quick apply
Travel Consultant
Trailfinders —Chelmsford
- £44,000 - £49,000 a year
- Sales
Travel Consultant - Harlow
Hays Travel —Harlow
- Part-time
- Customer service
- IT
- Communication skills
- Annual leave
- Employee discount
Ground Handling Agent
ABM UK —Stansted
- £27,922 a year
- Weekend availability
- Free parking
Quick apply
Travel Sales Consultant
Trailfinders —Kingston upon Thames
- £44,000 - £49,000 a year
- Full-time
- Sales
- Employee discount
- Sick pay
Rental Sales Agent
Green Motion Car and Van Rentals —London
- Up to £36,000 a year
- Part-time
- Hospitality
- Sales
- Customer service
Quick apply
13d
Travel Support Consultant, London
Duffel —London
- Weekend availability
- Customer service
Quick apply
Trainee or Certificated Enforcement Agent
High Court Enforcement Group —London
- Up to £60,000 a year
- Weekend availability
- Travel
- Leadership
- Negotiation
- Health & wellbeing programme
- Annual leave
Quick apply
Luxury Travel Specialist
Albertine —London
- Up to £40,000 a year
- Weekend availability
- Sales
- Microsoft Office
- In-person
- Work from home
Quick apply
South East Asia Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Guest Services Agent
The Standard Hotel —London
- £13.24 an hour
- Full-time
- Hospitality
- Hotel
- Administrative experience
- Employee assistance programme
- Referral programme
Quick apply
Caribbean Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales
Guest Experience Agent, Pre-Opening - The St. Regis London
Marriott International, Inc —London
- Full-time
- Hotel
- Organisational skills
- Communication skills
- Employee assistance programme
- Sick pay
Field Collections Agent
Orbit Credit Services —Enfield
- £28,665 - £35,765 a year
- Full-time
- Driving
- IT
- Employee assistance programme
- Employee discount
Quick apply
Reservations Agent
Number Sixteen - Reservations —London
- £16.00 - £17.50 an hour
- Full-time
- Bar
- Cooking
- English
- Language training provided
- Employee discount
Quick apply
12d
Call Centre Operator
IIQAF —London
- £25 - £30 an hour
- Weekend availability
- CRM software
- Hospitality
- Spanish
Quick apply
Independent Travel Agent
The Travel Experts —London
- Part-time
- Remote
Quick apply
Europe Luxury Travel Consultant
Best At Travel —London
- £35,000 a year
- Remote
- Sales

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Assisted Travel Check-In Agent / Host

ABM -
Stansted Airport

Apply Now

Job details

Full-time
£14.12 an hour

Qualifications

Driving Licence
Customer service
IT
Communication skills

Full job description

Description

LOCATION: Stansted Airport

REPORTING TO: Duty Manager

SHIFTS: 4 on 4 off

PAY RATE: £14.12 per hour

Main Duties & Responsibilities:

To greet and check in all assisted passengers at the passenger assistance areas ensuring that high standards of service are maintained. The Check-in agent should ensure that they provide all passengers with legendary service, assess requirements of the passenger.

To operate the check-in desk (landside, airside or pre-immigration) meeting and greeting the passengers from 1st contact.

Assign tasks to team members.

Ensure that all passengers are booked into the ABM Airport Inform system.

Ensure amazing customer service is provided to all assisted passengers at each point.

Ensure you fully adhere to the SLA times for all passengers in all areas

Expedite a smooth transfer throughout the terminal.

Ensure all passengers are in the system and closed with comments were needed.

Ensure all CSAs communicate with you immediately after arriving at the Desks.

Immediately report any equipment faults and record job report numbers to the Duty Managers.

Immediately report and record any injuries or accidents to yourself or customers to the Duty

Manager

Identify potential SLA failures and highlight to the Duty Manager.

Ensure passengers are greeted respectfully.

Ensure the CSA follows the correct protocol for use of all equipment.

Ensure the CSA introduces themselves, asks passengers what assistance is required, explain the process, and prepare the passenger for the security part of the journey.

Complete an incident/Accident Report for any issue you may encounter, including any near miss events (recording any injuries as a result of an accident to yourself or customers).

During delays or disruption liaise with the operations co-ordinator, Airlines and handling agent to ensure that assistance passengers are kept up to date.

Call Operations co-ordinators to inform them of all extra passengers.

Ensure that the area is always kept clean and tidy.

Ensure ongoing care and communication to all passengers within the area.

Carry out any reasonable task as required.

Person Specification:

Essential

Excellent customer service skills

Strong written and spoken communication skills.

A polite and professional approach.

The ability to solve problems.

The ability to deal tactfully with upset or angry passengers.

IT skills.

Essential Criteria for an Airside Pass

To be considered for the role you will need to provide the following:

Full 5 years history that accounts for all periods of employment, self-employment, unemployment and education (any gaps over 28 days must be verified)

Valid photographic proof of identity e.g. passport or driving licence

Valid Visa/Proof of right to work for non UK and out of EU nationals

Proof of National Insurance No. (or evidence that you have applied for one)

Proof of identity and address (Utility bill, bank statement, etc.)

Acceptance of and willingness to undergo a Criminal Record Check (CRC)* and Airside Security Clearance

Where an individual has resided 6 months or more outside the UK in the last 5 years, the appropriate clearance must be obtained i.e. Overseas Criminal Record Check (OCRC) from the country of origin

Apply Now

Refine Your Search

travel agents jobs in buckhurst hill, ess

Assisted Travel Check-In Agent / Host

VIP Meet & Greet Services Agent - London St Pancras International Railway Station

Assisted Travel Check-In Agent / Host

Travel Consultant

Travel Consultant - Harlow

Ground Handling Agent

Travel Sales Consultant

Rental Sales Agent

Travel Support Consultant, London

Trainee or Certificated Enforcement Agent

Luxury Travel Specialist

South East Asia Luxury Travel Consultant

Guest Services Agent

Caribbean Luxury Travel Consultant

Guest Experience Agent, Pre-Opening - The St. Regis London

Field Collections Agent

Reservations Agent

Call Centre Operator

Independent Travel Agent

Europe Luxury Travel Consultant

I want to receive the latest job alerts for travel agents in buckhurst hill, ess

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