Purpose of the job
This role is to support one of our gaming and entertainment clients and join a dynamic and fast-growing marketing and creative team where creativity, attention to detail and collaboration are at the heart of everything. Unlike traditional retailers, their customers aren’t simply deciding what to buy, they’re deciding how to spend their precious leisure time and that’s what makes our marketing so unique.
The team's role is to create bold, engaging campaigns that inspire customers to choose the client as their destination for excitement, enjoyment, and memorable experiences. The Creative Project Manager is responsible for the successful delivery of small-to-medium complexity projects across print, digital and motion. You will ensure smooth workflows across creative, design, motion, copy, artwork and production - driving projects from initial brief through to final delivery. You'll play a central role in bringing ideas to life, coordinating projects, aligning stakeholders and ensuring creative work is delivered on time, on brand and to the highest standard.
You will own timelines, scope, budget tracking, stakeholder communication and approvals, becoming the central point of coordination - demonstrating strong, trusted relationships with colleagues throughout the delivery of projects and being consulted by the marketing team directly.
Operating within a fast-paced entertainment and gaming environment, you'll have the opportunity to influence ways of working, build strong cross-functional relationships and help shape the future creative output. If you're passionate about driving great creative through excellent planning, communication and teamwork, you'll thrive in our ambitious and evolving business.
This role requires onsite presence in Milton Keynes c3 days per week
Key responsibilities
Project management + client partnership
- A primary contact for small-to-medium complexity projects across print, digital and motion
- Own discovery, brief interrogation, scope definition, timelines, dependencies and risk management for assigned projects
- Translate client requirements into clear delivery plans, maintaining best practice project documentation to ensure projects are delivered on time, to budget and expected quality
- Manage the time and priorities of a team of 2 creative artworkers to ensure alignment between delivery and resourcing decisions
Communication + stakeholder collaboration
- Proactively manage expectations, communications, approvals and risks; escalating as required
- Be a trusted partner for the creative and marketing teams, and external partners where necessary
- Act as a key point of contact for the marketing team, managing expectations, approvals, and communication
- Build strong relationships with creative and marketing teams
- Provide regular status updates and solutions when challenges arise
Quality + delivery governance
- Ensure all work meets brand, retailer and compliance standards
- Maintain documentation, handovers and version control for all projects
- Support continuous improvement in workflow, process and delivery
Financial governance
- Support cost estimation, quoting and reconciliation for all projects
- Track hours, costs and scope changes throughout delivery
- Escalate any budget risks early and ensure all out‑of‑scope work is approved before proceeding
Knowledge, skills and experience
- Proven experience delivering small-to-medium complexity projects within an on-site creative studio, creative agency or creative production environment
- Good understanding of creative production workflows across print, digital and motion, as well as campaign development and multi-market delivery
- Excellent organizational, planning and problem-solving skills
- Confident communicator able to engage cross-functional internal colleagues and external stakeholders
- Growing commercial awareness with some experience managing budgets, scope and risk
- Experience using project management and workflow tools
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