It analyst Work, Jobs in Burnham, Brk (with Salaries)

Service Desk Analyst
Embrace IT Services Limited —Fleet
- From £25,420 a year
- Full-time
- Software troubleshooting
- Customer service
- Windows
- Free parking
- Flexitime
Quick apply
IT QA Data Analyst
AHPL Consultants Ltd —Amersham
- £32,000 - £42,000 a year
- Full-time
- Hybrid work
- Azure
- Databases
- Analysis skills
Quick apply
17h
Business Systems Analyst
Anthropic —London
- £130,000 - £165,000 a year
- Hybrid work
- Analysis skills
- Bachelor's degree
- Communication skills
- Flexible schedule
8d
End User Support Analyst
Element Materials Technology —London
- Hybrid work
- Analysis skills
- Continuous improvement
- Organisational skills
IT Analyst, Field Support Engineer
Axiom Technologies —Amersham
- Full-time
IT Support Analyst
APPA IT Solutions Ltd —London
- £25,420 - £30,000 a year
- Full-time
- Hybrid work
- Microsoft Outlook
- SharePoint
- AI
- Work from home
- Sick pay
Quick apply
4d
IT Service Desk Analyst
Hampshire Trust Bank —London
- Full-time
- Writing skills
- Travel
- Computer skills
- Annual leave
Quick apply
IT Analyst Field Support
Axiom Technologies —Reading
- Full-time
IT Support Analyst
Encore Global —Uxbridge
- £30,000 - £34,000 a year
- Full-time
- Analysis skills
- Employee assistance programme
- Employee discount
IT Support Analyst
Proxima —London
- Hybrid work
- Analysis skills
- SharePoint
- Communication skills
11d
IT PMO Junior Analyst
Crédit Agricole CIB —London
- English
- SharePoint
- Business
11d
Tech Support Analyst
5G Communications Ltd. —High Wycombe
- £18,000 - £25,000 a year
- Microsoft Outlook
IT Support Analyst
Leyland SDM —Wembley
- Communication skills
4d
Operational IT Analyst
Line Management Group Ltd —London
- £28,000 - £32,000 a year
- Full-time
- Maintenance
- SharePoint
- In-person
- Annual leave
- Employee assistance programme
Quick apply
IT Business Analyst
Renewable Energy Systems Limited —Kings Langley
- Full-time
- Microsoft Powerpoint
- Computer Science
- Analysis skills
2d
IT Systems Business Analyst
Forterro —London
- Writing skills
- Analysis skills
- Team management
IT Service Desk Analyst
Leigh Day —London
- Hybrid work
- Computer networking
- In-person
- Annual leave
1d
Service Desk Analyst
Synapri —London
- DevOps
- Continuous improvement
- Agile
Technical Support Analyst, Tier 1 (French Speaking)
Docebo —London
- Full-time
- Hybrid work
- Communication skills
- Employee stock purchase plan
- Annual leave
IT Change Analyst
Sysco —Hemel Hempstead
- Full-time
- Hybrid work
- Computer Science
- English
- Continuous improvement
- Employee discount
2d

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Service Desk Analyst

Embrace IT Services Limited
Fleet

Quick apply

Job details

Permanent | Full-time
From £25,420 a year

Benefits

Free parking
Casual dress
Flexitime
Company pension
On-site parking

Qualifications

Microsoft Windows Server
Technical troubleshooting
Desktop support
TCP
ITIL Certification
Software troubleshooting
Customer service
User account provisioning
LAN
Ticket management
Microsoft Office Suite
Windows
Microsoft Office
Network infrastructure
User account management
Firewall
IT permissions management
Computer hardware
Ticket management systems
Technical support incident logging
Network support
Mac OS
IP networking
Customer support
Application support
Communication skills
Identity & access management

Full job description

Job Overview

We are seeking a dynamic and proactive 1st Line Service Desk Analyst to join our IT support team. In this vital role, you will be the first point of contact for end-users seeking technical assistance, ensuring swift resolution of IT issues and delivering exceptional customer service. Your energetic approach and technical expertise will help maintain seamless IT operations across the organization, supporting a variety of hardware, software, and network systems. This position offers an exciting opportunity to develop your skills in a fast-paced environment while making a tangible impact on daily business functions.

Responsibilities

Respond promptly to incoming support requests via phone, email, or ticketing systems.
Diagnose and resolve common technical issues related to desktop support, operating systems (Windows, macOS), and hardware components.
Assist users with software troubleshooting, including Microsoft Office applications and other enterprise tools.
Support network connectivity issues by troubleshooting computer networking problems such as LAN, VPN, DNS, TCP/IP, firewalls, and TCP connections.
Manage user accounts and permissions using Microsoft Office 365 and assist with password resets or account lockouts.
Escalate complex issues when necessary while maintaining clear communication with end-users.
Document all support interactions accurately in ticketing system.

Skills

Strong understanding of computer networking concepts including LAN, TCP/IP protocols, DNS, VPNs, and firewalls.
Proficiency in desktop support across multiple operating systems such as Windows (including Windows Server) and macOS.
Hands-on experience with Microsoft Office 365 and user account administration.
Knowledge of software troubleshooting techniques for common applications like Microsoft Office suite.
Familiarity with remote management tools for deploying updates or managing hardware/software assets.
Excellent communication skills to provide clear guidance and support to end-users of varying technical backgrounds.
Ability to analyze issues quickly using strong problem-solving skills while maintaining a positive attitude under pressure.

Qualifications / Experience (advantageous)

Microsoft Fundamentals
ITIL Foundation

Join us as a Service Desk Analyst and become a key player in delivering reliable IT support that empowers our organization’s success!

Pay: From £25,420.00 per year

Benefits:

Casual dress
Company pension
Flexitime
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

it analyst jobs in burnham, brk

Service Desk Analyst

IT QA Data Analyst

Business Systems Analyst

End User Support Analyst

IT Analyst, Field Support Engineer

IT Support Analyst

IT Service Desk Analyst

IT Analyst Field Support

IT Support Analyst

IT Support Analyst

IT PMO Junior Analyst

Tech Support Analyst

IT Support Analyst

Operational IT Analyst

IT Business Analyst

IT Systems Business Analyst

IT Service Desk Analyst

Service Desk Analyst

Technical Support Analyst, Tier 1 (French Speaking)

IT Change Analyst

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