The DoubleTree by Hilton Manchester Airport is conveniently located within the airport complex, making it an excellent choice for pre-flight stays. It also benefits from excellent transport links to the city centre, whether you're visiting for business or leisure. The hotel offers a range of amenities including an on-site restaurant and bar - Lavelle, room service, a fitness centre, free Wi-Fi, flexible meeting and event spaces, and an airport shuttle service.
We are looking for a results-driven, strategic, and client-focused Conference and Events Sales Manager to lead and drive event sales. In this role, you will generate new business, manage key client relationships, and maximize revenue opportunities for conferences, meetings, and special events.
What we offer
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£36,000.00 per annum
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CONTRACT TYPE & HOURS: Permanent, full-time contract - 40hrs per week
Benefits
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Worldwide employee discounts at Hilton Hotels through Go Hilton program;
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Hotel discounts across all Axiom Hospitality hotels – colleague rates and up to 50% discount on F&B;
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28 days holiday, including bank holidays, increasing yearly to 33 days;
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Discounts across retail, restaurants, events and more through our benefits & rewards portal;
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Access to our Employee Assistance Line to support your Mental Health and Wellbeing;
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Use of Wagestream Financial Wellbeing platform, allowing instant access to your pay;
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Yearly complimentary Axiom Xcape stayover after one year of service;
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A growing team with great training, progression, and promotion opportunities;
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Rewards for referring a friend: referral bonus for recommending a new team member starts at £250 per successful hire;
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Free meals while on shift;
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Free parking while on duty;
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Complimentary use of hotel gym facilities;
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Length of service awards, ranging from 1 year to 3, 5, 10 and 20-year rewards and more!
Your role
As a Conference and Events Sales Manager, you will be responsible for developing and implementing sales strategies, securing new bookings, and working closely with clients to create outstanding events.
As the Groups, Conference & Events Sales Manager, you will be responsible for achieving revenue, occupancy, and profit targets through the proactive selling and conversion of conference, events, and group bookings. You will ensure exceptional customer service, manage enquiries effectively, maintain accurate booking systems, and support the overall commercial objectives of the hotel. You will work closely with the on-site Reservations Cluster team who also support the DoubleTree by Hilton St Anne's Manor, Berkshire to support the delivery of commercial objectives across both properties.
Responsibilities will include but are not limited to:
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Developing and implementing strategies to drive conference and event sales, maximizing revenue opportunities.
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Building and maintaining strong relationships with corporate clients, event planners, and key stakeholders.
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Managing the full sales process, from initial inquiries and proposals to contract negotiation and final confirmation.
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Conducting site visits, client meetings, and presentations to promote the hotel’s event spaces and services.
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Working closely with the operations and food & beverage teams to ensure seamless event execution.
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Identifying opportunities to upsell additional services, such as catering, audiovisual, and accommodation packages.
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Monitoring market trends and competitor activity to identify new business opportunities.
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Preparing sales reports, forecasts, and pipeline updates to track performance and progress.
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Leading and mentoring the conference and events sales team, ensuring high levels of motivation and productivity.
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Collaborating with marketing and revenue teams to support promotional campaigns and seasonal offers.
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Ensuring all client requests and event details are handled with professionalism and efficiency.
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The ideal person for this role will be enthusiastic about change, focused on details, and trusting.
The core skills and experience required to succeed:
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Proven experience in conference and event sales, hospitality sales, or a similar role.
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Strong leadership and management skills, with the ability to drive performance and motivation.
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Excellent communication and negotiation skills, with a guest-focused approach.
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Ability to develop and execute strategic sales plans to maximize revenue.
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Experience in managing multiple event bookings and client accounts in a fast-paced environment.
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Proficiency in Microsoft Office and hotel sales or event management software.
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Strong commercial awareness with the ability to identify and capitalize on market trends.
You must have the right to work in the UK to be eligible for this role. Documented evidence of eligibility will be required from all candidates prior to commencing employment.
Having these core skills will put you one step further to joining Axiom Hospitality and DoubleTree by Hilton Manchester Airport.
Opportunities for all
At Axiom Hospitality, we thrive on differences and believe it is critical to our success as a fast-growing hospitality company with global aspirations. We are proud to be an equal-opportunity workplace that seeks to recruit, develop, and retain the most talented people from various backgrounds, perspectives, and skills. We, therefore, encourage applications from all genders, races, religions, ages, and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
At Axiom Hospitality, we are making efforts to reduce our carbon, energy, water and waste footprint. We strive to be ethical in all we do and want to be a thriving, sustainable and responsible business for our people, our communities and our planet. Working closely with our Hotel Owners, we are committed to the journey to sustainability. In addition, we are working to reduce our hotels’ impact on the environment through internationally recognised eco-label certification.
Our hotels strive to be active members of their local communities by giving back where they can. Supporting local charities is important to our teams, from volunteering at soup kitchens to collecting donations and fundraising. Our hotels aim to leave a positive impact on their neighbourhoods. At Axiom Hospitality, we are working closely with our stakeholders to support our social impact commitment. Caring about people extends outside our business and is part of our DNA.
