- £32,000 salary
- Full-time, permanent role
- Monday to Friday
- Office-based next to Oxford Circus
- 25 days’ annual leave plus bank holidays
- No previous property experience required
- Full training and ongoing support
- Fluent Mandarin and English required
- No driving licence required
- Opportunities for career progression
Why Join Us?
This is a good opportunity to start or develop a career in London property.
You will receive full training and learn about property viewings, tenant enquiries, offers, negotiations, applications and tenancy handovers.
You will be given real responsibility and the chance to develop your communication, organisation and negotiation skills.
Your main focus will be lettings, but you will also learn about other parts of the business. This will give you wider experience and help you understand the full property process.
As you develop, you will have the opportunity to take on more responsibility and progress into a more senior role.
About Marc & Partners
Marc & Partners is a central London property company specialising in residential lettings and property management.
We work with landlords and tenants from the UK and overseas, including many Mandarin-speaking clients.
A high proportion of our clients come through recommendations. Many members of our team also joined through employee referrals and have recommended others to work with us.
We work closely as one team. Everyone has their main responsibilities, but we also help each other when needed.
When someone is out of the office or on annual leave, other team members help cover important tasks. When one department is busier than usual, the wider team may provide support.
This helps us give clients a better service and gives employees the opportunity to learn different parts of the business.
About the Role
We are looking for an organised and hardworking Mandarin-speaking candidate to join our Lettings Team.
Your main focus will be helping tenants find suitable properties, arranging viewings, following up enquiries, negotiating offers and helping tenancies move forward.
You may also help with handovers, landlord updates, administration or other property-related tasks when the wider team needs support.
The role is varied, and priorities may change during the day depending on viewings, enquiries, staff availability and which department is busiest.
Previous property experience is not required. We care more about your willingness to learn, how you respond to feedback and the care you put into your work.
Mandarin is required because you will regularly communicate with Mandarin-speaking landlords and clients.
What You’ll Be Doing
- Speaking with tenants and understanding what they need
- Arranging and carrying out property viewings
- Following up enquiries and negotiating offers
- Updating landlords and helping tenancies move forward
- Arranging handovers and keeping accurate records
- Helping colleagues and other departments when needed
What to Expect
This is a busy and varied role involving phone calls, emails, viewings and regular follow-ups.
You may start the day arranging viewings and later help with a handover, landlord update or another urgent team task.
Some tenants may be unfamiliar with the UK rental process. You will learn how to explain things clearly, answer questions and manage expectations.
You will sometimes need to follow up several times before receiving an answer. You should be polite, confident and persistent.
You will also travel to properties in London for viewings and handovers. A driving licence is not required.
What We’re Looking For
- Fluent Mandarin and English
- Willing to learn and apply feedback
- Takes care and pride in their work
- Organised and attentive to detail
- Confident speaking with tenants and landlords
- Flexible and willing to help the wider team
- Responsible and able to follow tasks through
What You’ll Receive
- Full training and ongoing support
- Experience across different parts of the property business
- Opportunities for career progression
- Company pension
- Laptop and business phone
- Central London office next to Oxford Circus
- A friendly and supportive team
Important Application Information
Please answer every application question fully and carefully. Applicants who do not answer all questions may not be considered.
Shortlisted candidates may be invited to attend a three-to-four-hour in-office recruitment assessment trial.
This is a mock work session using simulated tasks. Candidates will not carry out live client work.
The assessment helps us understand how you communicate, organise tasks, learn and respond to feedback. It also gives you the opportunity to meet the team and understand the role.
Job Types: Full-time, Permanent
Pay: £32,000.00 per year
Benefits:
Application question(s):
- Where do you currently live, and how long would your journey to 33 Cavendish Square be?
- What is your current visa status, if applicable, and when does it expire?
- This role involves proactive phone contact with clients. Are you comfortable speaking on the phone, including when someone may be frustrated, and are you willing to keep improving this skill?
- This role involves handling many small tasks, coordinating appointments, following up regularly, and keeping accurate records over time. Why do you think this type of work would suit you?
- What is your mbti / personality type? 16personalities.com
Work Location: In person
