Application support analyst Work, Jobs in Cambridge, Eng (with Salaries)

Customer Support Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Part-time
- Hybrid work
- Microsoft Word
- Administrative experience
- University
3d
Junior Functional Analyst
University of Cambridge —Cambridge
- £33,951 - £39,906 a year
- University
- Continuous improvement
- No degree
3d
Fulfilment Process Analyst
Aveva —Cambridge
- Full-time
- Hybrid work
- Continuous improvement
- In-person
- Annual leave
Analyst
Cambridgeshire County Council —Papworth Everard
- £34,434 - £36,363 a year
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
9d
QA Engineer
Fleet Assist —Huntingdon
- £30,000 - £40,000 a year
- Full-time
- Hybrid work
- Azure
- SQL
- AI
- Free parking
- Annual leave
Quick apply
7d
Data Analyst
Price Bailey —Cambridge
- Computer Science
- Analysis skills
- Annual leave
- Employee assistance programme
Junior Power BI Developer
Softwerx —Cambridge
- £30,000 - £40,000 a year
- Full-time
- Remote
- Azure
- Annual leave
- Employee discount
3d
Data Services Coordinator
GÉANT Recruitment —Cambridge
- Hybrid work
- Organisational skills
- Communication skills
Quick apply
12d
IT Technical Support Analyst
North Hertfordshire District Council —Letchworth
- £32,562 - £36,773 a year
- Computer networking
3d
Business Intelligence Analyst
Acushnet Golf —Saint Ives
- Full-time
- Analysis skills
- Annual leave
- Employee discount
1d
Senior Analyst
Cambridgeshire County Council —Papworth Everard
- £46,956 - £50,157 a year
- Hybrid work
- Data analysis skills
- Analysis skills
- Organisational skills
- Annual leave
- Employee discount
IT Junior Technical Analyst
Science Group —Cambridge
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
14d
Security Operations Analyst
Softwerx —Cambridge
- £30,000 - £40,000 a year
- 8 hour shift
- Remote
- Azure
- Communication skills
- Employee discount
- Gym membership
Senior QA Analyst - RuneScape: Dragonwilds
Jagex —Cambridge
- Full-time
- Annual leave
- Flexible schedule
7h
Senior Data & Insights Analyst
Genie Ventures —Cambridge
- £48,670 - £52,727 a year
- Full-time
- Hybrid work
- Machine learning
- Travel
- AI
Lead Business Analyst
Graphcore —Cambridge
Web & Digital Analytics Specialist - Player Journeys
Jagex —Cambridge
- Remote
- Travel
- Analytics
- Annual leave
- Work from home
7d
Senior Business Systems Analyst
Mundipharma —Cambridge
- Full-time
- ERP systems
- Bachelor's degree
- Continuous improvement
9d
Senior QA Analyst - RuneScape: Dragonwilds
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
7h
Web & Digital Analytics Specialist - Player Journeys
Jagex: The RuneScape Company —Cambridge
- Hybrid work
- Travel
- Analytics
- Annual leave
- Work from home
Quick apply
7d

I want to receive the latest job alerts for application support analyst in cambridge, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

application support analyst jobs near cambridge, eng

Customer Support Administrator

University of Cambridge -
Cambridge

Apply Now

Job details

Permanent | Part-time
£31,236 - £35,608 a year
3 days ago

Qualifications

Microsoft Word
Stakeholder liaison
Administrative support experience
Process improvement
Internal department liaison
Microsoft Office Suite
Administrative experience
Telecommunication
Customer support
Communication skills
Help desk

Full job description

The University and UIS

University Information Services (UIS) provides the digital infrastructure, business information and computing services at the heart of one of the world's top universities. The University of Cambridge has a bold ambition to use digitalisation to transform education and research, and UIS' team of developers, designers, testers, analysts and support staff is leading this exciting work.

The role

The Customer Support Administrator will join a team of four working to support UIS staff. The UIS Infrastructure Admin team supports 400 users across UIS (The University of Cambridge's central IT team) and also liaises with groups outside UIS.

As a Customer Support Administrator you will:

Provide administrative support to UIS service teams including purchasing and stock control as required/directed.
Liaise directly with University staff from all departments and colleges over order & billing enquiries.
As part of the Telecoms Helpdesk, manage customer incidents and service requests within specified SLA response and resolution times to achieve high customer satisfaction for Telecoms queries. (Desk phones, Mobiles, Teams Telephony).
Review, develop and maintain office processes and procedures to provide efficiencies where possible.

This role is offered on a permanent contract, usually based on the University's West Cambridge Site. Hybrid working is available with this post, but you will be expected to be on-site (At the UIS's office currently in West Cambridge) at least two days a week as part of the role involves helping to process deliveries & dispatches. The role may require occasional travel across the city of Cambridge visiting University sites.

What you will need:

Experience of working in an administrative role.
Experience of working in a customer service role.
Experience of using standard software packages (e.g Word, Excel, Teams and Outlook).
Excellent organisation skills, accuracy and attention to detail.
Excellent verbal, written and interpersonal communication skills.
Proven ability to develop and maintain your own knowledge in your field.
Proven experience of managing orders, invoicing & billing queries.
Experience of working in an IT department would be desirable.
Experience of dealing with corporate mobile phone contracts would be desirable.
Experience of supporting communication services (e.g. MS Teams, Zoom, etc.) would be desirable.

We welcome applications from individuals who wish to be considered for part-time working or other flexible working arrangements.

We particularly welcome applications from women and /or candidates from a BME background for this vacancy as they are currently under-represented at this level in our department.

If you would like more information about this role, informal enquiries can be directed by email to [email protected].

Please quote reference VC50700 on your application and in any correspondence about this vacancy.

The University actively supports equality, diversity and inclusion and encourages applications from all sections of society.

The University has a responsibility to ensure that all employees are eligible to live and work in the UK.

Apply online

Apply Now

Refine Your Search

application support analyst jobs in cambridge, eng

Customer Support Administrator

Junior Functional Analyst

Fulfilment Process Analyst

Analyst

QA Engineer

Data Analyst

Junior Power BI Developer

Data Services Coordinator

IT Technical Support Analyst

Business Intelligence Analyst

Senior Analyst

IT Junior Technical Analyst

Security Operations Analyst

Senior QA Analyst - RuneScape: Dragonwilds

Senior Data & Insights Analyst

Lead Business Analyst

Web & Digital Analytics Specialist - Player Journeys

Senior Business Systems Analyst

Senior QA Analyst - RuneScape: Dragonwilds

Web & Digital Analytics Specialist - Player Journeys

I want to receive the latest job alerts for application support analyst in cambridge, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected