Customer service team lead Work, Jobs in Cambridge, Eng (with Salaries)

Service Team Manager
B&Q —Cambridge
- £31,500 - £35,500 a year
- Part-time
- Driving
- Annual leave
- Employee assistance programme
Key Lead - Grand Arcade, Hollister
AFH STORES UK LIMITED —Cambridge
- £15.10 an hour
- Management
- Sales
- Supervising experience
- Store discount
- Employee discount
Lead Nightshift Manager
Sainsbury's —Cambridge
- From £36,250 a year
- Night shift
- Management
- Leadership
- Employee discount
Sales Team Leader
Simplify Group —Cambridge
- £31,672.50 a year
- Full-time
- Sales
- Customer service
- Organisational skills
- Free parking
- Employee assistance programme
Quick apply
6d
Customer Service Team Leader
Acushnet Golf —Saint Ives
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee discount
14d
Customer Service Team Leader
William Hill —Bishop's Stortford
- £27,941.96 a year
- Full-time
- Customer service
- Supervising experience
- Employee discount
GP Administrator/Lead receptionist
Nuffield Road Medical Centre —Cambridge
- From £26,227.50 a year
- Full-time
- Microsoft Office
- Administrative experience
- Organisational skills
- Free parking
- Health & wellbeing programme
Quick apply
2d
Team Leader
Benugo —Cambridge
- £14.25 an hour
- Full-time
- Customer service
- Organisational skills
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
In-house FCA Compliance Lead
Beyond Co —Newmarket
- £65,000 - £75,000 a year
- Hybrid work
- Financial services
- School
- Health & wellbeing programme
- Flexible schedule
Quick apply
Front Office Team Leader
AccorHotel —Cambridge
- Weekend availability
- Hospitality
- English
- Supervising experience
- Referral programme
Quick apply
4d
Team Leader
Card Factory —March
- £13 an hour
- Leadership
Lead Online Manager
Sainsbury's —Letchworth
- From £36,250 a year
- Management
- Leadership
- Employee discount
11d
Nights - Team Leader
WHSmith Travel —Stansted
- £28,000 - £30,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Nights - Team Leader
WH Smith PLC —Stansted
- £28,000 - £30,000 a year
- Full-time
- Leadership
- Annual leave
- Employee assistance programme
Quick apply
Team Leader
Mountain Warehouse —Bishop's Stortford
- £13.32 an hour
- Part-time
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Administration Lead
Bancroft Medical Centre —Hitchin
- £14 - £15 an hour
- Full-time
- Microsoft Outlook
- Customer service
- Microsoft Office
- Free parking
- Health & wellbeing programme
Quick apply
9d
Opticians Team Leader
Boots —Biggleswade
- Weekend availability
- Leadership
- Employee assistance programme
- Employee discount

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Service Team Manager

B&Q -
Cambridge

Apply Now

Job details

Part-time | Full-time
£31,500 - £35,500 a year

Benefits

Annual leave
Company pension
Employee assistance programme
Employee discount

Qualifications

Driving

Full job description

Overview:

Full time, Part time or Job Share

Permanent Contract - 36.75 Hours per week

Up to £35,500 per annum (Inclusive of £0.81p per hour, store specific location allowance) + Bonus + Pension + 6.6 Weeks Holiday

B&Q Cambridge

Every day, we give our millions of customers the ideas, advice, tools, and confidence they need to create a home they’ll love. Join us as a Service Team Manager and you’ll lead and inspire the checkout team to shape the customer experience through exceptional service.

What's the job?:

A great team needs a great leader and your role as a Service Team Manager is to create a truly inclusive high performing team to deliver an exceptional journey for every customer. It’s B&Q’s ambition to make every customer count, so you are driven by a passion to create true brand loyalty to support future sales growth. In this role you will:

You’ll lead a vital part of our store operation, shaping the customer experience and driving service excellence through a newly formed team of Shift Leads
Inspire the ‘Make Every Customer Count’ agenda as a daily habit with the wider store team.
Oversee safety, security & compliance routines across the store through your shift lead team.
Lead the checkout team & front-end service experience, ensuring fast, friendly, and reliable service.

What we need::

Our Service Team Managers are key to running our business through their teams by delivering an exceptional customer journey. In this role, you should be leading in a way that demonstrates the following qualities:

Obsessed about our customers and listening to them.
Objective and can slow down and really look at things with a clear view i.e. reviewing safety compliance.
You have strong emotional intelligence and thrive in influencing others.
You love to problem solve and can take others with you.
Confident to agitate when needed and deliver feedback to all audiences.

What's in it for me?:

As part of a great team, you’ll be valued for who you are. We’re committed to making B&Q more diverse and representative of the communities we serve, where everyone can feel they belong and have equal opportunities. You will have access to a range of networks that represent our colleagues and allies and help us to continue to put diversity and inclusion at the heart of our business.

We also recognise that wellness means different things to different people, and we want to help colleagues be at their best and feel well by offering a range of benefits to help you. As well as a competitive salary, our benefits package includes:

Award-winning pension scheme
Company Bonus Scheme
ShareSave options
6.6 weeks holiday
Payroll giving
Employee Assistance Programme
Shopping discounts
Colleague wellbeing benefits and lots more

So we can support you during the application or interview process, please contact [email protected] for any recruitment adjustments.

#LI-Onsite

Apply Now

Refine Your Search

customer service team lead jobs in cambridge, eng

Service Team Manager

Key Lead - Grand Arcade, Hollister

Lead Nightshift Manager

Sales Team Leader

Customer Service Team Leader

Customer Service Team Leader

GP Administrator/Lead receptionist

Team Leader

In-house FCA Compliance Lead

Front Office Team Leader

Team Leader

Lead Online Manager

Nights - Team Leader

Nights - Team Leader

Team Leader

Administration Lead

Opticians Team Leader

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