Head of Work, Jobs in Cambridge, Eng (with Salaries)

Head of Customer Success
Cambrionix —Cambridge
- £85,000 - £90,000 a year
- Full-time
- Hybrid work
- Team management
- Free parking
- Life insurance
Quick apply
4d
Head of Strategy and Projects
AMFresh —Alconbury
- Analysis skills
- Presentation skills
- Communication skills
Quick apply
12d
HR Advisor - Part Time
Marshall Land Systems Ltd —Cambridge
- £40,000 - £45,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Travel
11d
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
Deputy General Manager
Cambridgeshire and Peterborough NHS Foundation Trust —Cambridge
- £66,582 - £77,368 a year
- Full-time
- Business development
- Team management
- Travel
4d
Head of Operations
Uttlesford Citizens Advice —Saffron Walden
- £38,000 - £40,000 a year
- Part-time
- Hybrid work
- Serving
- Management
- Supervising experience
- Health & wellbeing programme
- Annual leave
Quick apply
Counselling and Partnerships Administrator
Petals - The Baby Loss Counselling Charity —Cambridge
- £26,227 a year
- Part-time
- Hybrid work
- CRM software
- Microsoft Outlook
- Writing skills
- Free parking
- Work from home
Quick apply
14d
HR Coordinator
JBS Executive Education Ltd —Cambridge
- £33,000 - £39,000 a year
- Temporary
- Hybrid work
- Microsoft Powerpoint
- Microsoft Outlook
- Human resources
- Annual leave
- Flexible schedule
4d
Quality & Compliance Auditor
Consensus —Cambridge
- £42,500 a year
- Full-time
- Continuous improvement
- Leadership
- Communication skills
- Annual leave
- Employee assistance programme
Quick apply
Head of Research and Engagement
Multiple Sclerosis Trust —Letchworth
- £34,032 a year
- Part-time
- Hybrid work
- Research
- Analysis skills
- Supervising experience
- Free parking
- Annual leave
Quick apply
Host - Full-Time & Part-Time
Escape Hunt Cambridge —Cambridge
- £12.75 an hour
- Part-time
- Bar
- Employee assistance programme
Quick apply
9d
Head of Care
CareTech Group —Newmarket
- Up to £70,000 a year
- Full-time
- Team management
- In-person
General Manager - Fitzbillies
Fitzbillies —Cambridge
- £34,000 a year
- Weekend availability
- Hospitality
- Inventory control
- Customer service
- Store discount
- Employee discount
Quick apply
6d
Qualified Person - UK
Dr Reddy's Laboratories Limited —Cambridge
- Full-time
- Master's degree
- Continuous improvement
- Communication skills
Quick apply
Property Maintenance Person
Stagecoach —Cambridge
- £16.56 an hour
- Full-time
- Employee assistance programme
- Employee discount
Head of Operations
Universal Gas Solutions —Baldock
- £70,000 - £80,000 a year
- Full-time
- Hybrid work
- Management
- Team management
- Plumbing
- Work from home
- Bereavement leave
Quick apply
2d
Store Assistant - 8 Hours - Sweaty Betty Cambridge, Cambridgeshire, England
Wolverine Worldwide —Cambridge
- 8 hour shift
- Customer service
- Communication skills
- Flexible schedule
- Referral programme
Service Manager (care)
The Edmund Trust —Cambridge
- £46,681 a year
- Weekend availability
- Management
- Experience working with individuals with disabilities
- Mentoring
- Free parking
- Store discount
Quick apply
8d
CBL Group Administrator
University of Cambridge —Cambridge
- £31,236 - £35,608 a year
- Administrative experience
- University
- IT
- Annual leave
9d
Holiday Provision Manager
University of Cambridge —Cambridge
- £42,254 - £56,535 a year
- Hybrid work
- Management
- Organisational skills
- Budgeting
- Annual leave
2d

I want to receive the latest job alerts for head of in cambridge, eng

By signing in to your account, you agree to SimplyHired's Terms of Service and consent to our Cookie and Privacy Policy.

Explore jobs in more locations

head of jobs near cambridge, eng

Head of Customer Success

Cambrionix
Cambridge

Quick apply

Job details

Permanent | Full-time
£85,000 - £90,000 a year
4 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Private medical insurance
Life insurance
Sick pay
On-site parking

Qualifications

Dashboard visualisation
Process improvement
Team management
Churn prevention
B2B
Operational strategy development
HubSpot
SaaS

Full job description

We're looking for someone exceptional to build and lead our entire Customer Success function from the ground up. An opportunity to build something that doesn’t exist yet.

At Cambrionix, we've spent more than 15 years building world-class hardware trusted by some of the biggest technology brands in the world. We have more than 1.8 million ports in operation globally, and our technology powers mission-critical environments across multiple industries. We're internationally recognised for delivering the fastest, most reliable and most intelligent USB solutions on the planet.

Now we're entering our next chapter.

We're evolving from a traditional manufacturing business into a software and SaaS-led organisation, with Cambrionix Connect at the centre of that transformation. Our cloud platform enables customers to remotely manage, monitor and control devices across entire global fleets from a single interface.

And that's where you come in.

Your mission

Working for the Chief Revenue Officer and working closely with Rev Ops, Tech Engineering and Business development, you will build a function that customers genuinely love.

You'll define the strategy, create the playbooks, design the customer journey, identify the key signals that require actioning implement the processes, establish the metrics, and help build a scalable function that supports our transition to a recurring SaaS business.

What you'll be doing

Designing and launching the entire Customer Success function within HubSpot CRM
Creating customer onboarding programmes that drive adoption from day one
Developing customer journey maps across the entire lifecycle
Building scalable processes, playbooks and customer success frameworks
Reducing churn and increasing customer retention
Identifying opportunities for customer growth and expansion through both upsell and cross sell
Building dashboards that provide meaningful insights into customer behaviour
Recruiting, developing and leading a Customer Success team as the function grows
Becoming the voice of the customer across the business

You will have experience building a Customer Success function rather than simply managing an established one. You'll understand that customer success is far more than customer support and will have a genuine passion for creating processes, systems and strategies from the ground up. You'll thrive in an environment where there's a blank sheet of paper rather than an existing playbook and will be equally comfortable developing strategy and delivering operational excellence. You'll be able to move effortlessly between conversations with customers, engineers and senior leaders, translating customer needs into meaningful business and product decisions. You'll also have a strong understanding of key SaaS metrics, including customer adoption, retention, churn, expansion and lifetime value, together with experience working in a B2B SaaS, technology, software or platform-based business. Most importantly, you'll enjoy building scalable solutions and helping organisations navigate periods of growth and transformation.

We'd be especially excited if you have experience with:

Scaling a customer success function during a business transformation
SaaS implementation and onboarding
Subscription and recurring revenue models
Technical products
Enterprise customers
Customer success platforms and automation tools
Building and leading high-performing teams

Why Cambrionix?

Because we're not standing still. We have ambitious plans, significant investment and a product roadmap that's reshaping our future. Please don't apply because you're looking for a comfortable, steady-state management role. Apply if you want to build something remarkable.

If those words resonate with you, we'd love to talk.

Pay: £85,000.00-£90,000.00 per year

Benefits:

Company pension
Cycle to work scheme
Free parking
Life insurance
On-site parking
Private medical insurance
Sick pay

Ability to commute/relocate:

Cambridge CB4 0DS: reliably commute or plan to relocate before starting work (required)

Experience:

Customer Success: 5 years (required)

Work authorisation:

United Kingdom (required)

Work Location: Hybrid remote in Cambridge CB4 0DS

Quick apply

Refine Your Search

head of jobs in cambridge, eng

Head of Customer Success

Head of Strategy and Projects

HR Advisor - Part Time

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

Deputy General Manager

Head of Operations

Counselling and Partnerships Administrator

HR Coordinator

Quality & Compliance Auditor

Head of Research and Engagement

Host - Full-Time & Part-Time

Head of Care

General Manager - Fitzbillies

Qualified Person - UK

Property Maintenance Person

Head of Operations

Store Assistant - 8 Hours - Sweaty Betty Cambridge, Cambridgeshire, England

Service Manager (care)

CBL Group Administrator

Holiday Provision Manager

I want to receive the latest job alerts for head of in cambridge, eng

Related Searches

Explore jobs in more locations

Jobseeker tools

Employer Tools

Browse

Stay Connected