Line it support engineer Work, Jobs in Cambridge, Eng (with Salaries)

1st Line IT Support Engineer
Bidwells —Cambridge
- Full-time
- SharePoint
- In-person
- Communication skills
- Employee discount
5d
Service Desk Engineer
Redgate —Cambridge
- £35,000 - £40,000 a year
- Full-time
- Hybrid work
- Heavy lifting
- Analysis skills
- Annual leave
2nd/3rd Line Support Engineer
Computer Systems UK Ltd —Bishop's Stortford
- Full-time
- In-person
- Communication skills
Quick apply
10d
IT Service Desk Team Lead
Cambridge Consultants —Cambridge
- Continuous improvement
- Training & development
- Leadership
Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624
UK Research and Innovation (UKRI) —Cambridge
- £45,869 - £51,547 a year
- Full-time
- Supervising experience
- Team management
- Communication skills
IT Engineer
Force36 Limited —Saffron Walden
- £28,000 - £32,000 a year
- Full-time
- Hybrid work
- Travel
- SharePoint
- In-person
- Employee discount
Quick apply
HR Advisor - Part Time
Marshall Land Systems Ltd —Cambridge
- £40,000 - £45,000 a year
- Part-time
- Microsoft Office
- Continuous improvement
- Travel
11d
2nd Line IT Engineer
Solus Accident Repair Centres —Stansted
- £29,000 - £39,000 a year
- Full-time
- Mentoring
- Employee discount
Finance Operations Administrator
Jagex: The RuneScape Company —Cambridge
- Full-time
- Hybrid work
- Annual leave
- Flexible schedule
Quick apply
9d
Hardware System Test Engineer
Graphcore —Cambridge
- Presentation skills
- Quality control
- Software development
- Annual leave
SHE Advisor
Mick George Ltd —Huntingdon
- Full-time
- Databases
- Continuous improvement
- Mentoring
- Employee assistance programme
- Employee discount
Quick apply
11d
1st Line IT Engineer
Solus Accident Repair Centres —Stansted
- £26,227.50 - £32,000.00 a year
- Full-time
- Employee discount
Service Support Specialist
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Staff Hardware System Test Engineer
Graphcore —Cambridge
- Quality control
- Scripting
- Leadership
- Annual leave
Graduate Process Engineer - Water - 2027 (Cambridge)
Stantec —Cambridge
- Hybrid work
- Engineering
- Bachelor's degree
AI Engineer (Advisory)
WSP —Cambridge
- Part-time
- Hybrid work
- Azure
- AI
- Flexitime
- Work from home
FLM Engineer
M Group —Saint Ives
- Computer literacy
- Maintenance
- Analysis skills
- Annual leave
- Employee assistance programme
Service Support Specialist (3 Month fixed term contract)
M Group —Saint Ives
- Rotating shift
- Communication skills
- Annual leave
- Employee assistance programme
Linux Infrastructure Engineer
Imperial War Museums —Duxford
- £44,000 - £54,000 a year
- Communication skills
- Annual leave
- Employee assistance programme
13d
AI/ML Research Consultant
Awerian —Cambridge
- Full-time
- Research
- Bachelor's degree
- Machine learning
- Life insurance
Quick apply

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line it support engineer jobs near cambridge, eng

1st Line IT Support Engineer

Bidwells -
Cambridge

Apply Now

Job details

Full-time
5 days ago

Benefits

Company pension
Private medical insurance
Employee discount

Qualifications

Live chat
Technical troubleshooting
Desktop support
ITIL Certification
Driving Licence
System administration
IT service management
Ticket management
Computer hardware
SharePoint
ServiceNow
Customer interaction
IT incident logging
Incident log maintenance
Communication skills
CompTIA A+
Mobile devices

Full job description

Job Advert

Are you passionate about technology and enjoy helping people?

If so, Bidwells is looking for an enthusiastic IT Support Engineer to join our friendly Service Desk team based at our head office in Cambridge, where you'll be the go-to person for resolving IT issues and keeping our colleagues connected and productive.

In this people-facing role, your excellent customer service skills will shine as you provide responsive and professional 1st and 2nd line support across the business.

This is a hands-on, varied position that blends user support with hardware and software management, system administration, and involvement in exciting project work. You’ll have the chance to broaden your technical expertise, work with a wide range of technologies, and make a real impact on how IT services are delivered.

As part of the role, you’ll travel monthly to our regional offices such as Oxford, Milton Keynes, Norwich and London to tackle in-person support tickets that can’t be resolved remotely, while also building strong relationships with teams across the business.

For this reason, a full driving license and access to a vehicle is essential.

What you’ll be doing

Delivering 1st and 2nd line IT support via phone, email, chat, remote tools and face-to-face, with a strong focus on first-time resolution and excellent customer service.
Supporting colleagues across the business, both onsite and remotely, escalating issues when needed.
Installing, configuring and maintaining laptops, mobile devices, printers, AV/telephony equipment and business applications.
Managing onboarding and offboarding processes, ensuring smooth setup and security compliance.
Monitoring IT systems and alerts, taking proactive action to keep everything running smoothly.
Keeping accurate records in ServiceNow, including incidents, assets and knowledge base updates.
Assisting with hardware and software procurement, ensuring stock levels meet demand.
Getting involved in IT projects and upgrades, contributing to improvements and new initiatives.

About You

Essential:

Strong experience supporting Windows environments.
In-depth knowledge of Microsoft cloud services: Office 365, Teams, SharePoint, Power Platform.
Hands-on experience resolving hardware issues (PCs, laptops, printers, mobiles) and software issues (off-the-shelf and bespoke).
Excellent customer service and communication skills, with the ability to manage expectations diplomatically.
Experience using an IT service management tool (e.g. ServiceNow).
Ability to prioritise workload, solve problems effectively and work flexibly as part of a team.
Full UK driving licence and own transport for occasional office visits.

Desired:

Experience working in a professional services or multi-site environment.
ITIL Foundation certification or familiarity with ITIL practices.
Relevant technical certifications (CompTIA A+, Microsoft Certified, etc.).
Experience liaising with 3rd party suppliers or support organisations.

Why Bidwells?

We’re a different kind of business. Whilst we’re a major player in the property sector, Bidwells remains a privately-owned, independent Partnership, with an inclusive, entrepreneurial culture. We give our people autonomy and take the time to listen.

What’s in it for you

Competitive Salary: We recognise and reward talent with generous salary and group bonus scheme. As a Real Living Wage employer, we’re committed to fair pay that reflects the true cost of living.

Comprehensive Benefits: Including company car/car allowance, up to 8% matched pension, 28 days holiday (+ bank holidays) as a minimum, along with your birthday off work, paid sabbaticals, private medical cover, medicash plan, lifestyle discounts and perks, and more.

Professional Development: Continuous learning, study support and promotion opportunities.

Innovative Culture: Be part of a forward-thinking team at the forefront of industry trends.

Family Friendly: We offer enhanced family leave policies to support individuals close to you.

Work-Life Balance: We value your well-being and offer agile working to support it.

Bidwells is dedicated to fostering a truly inclusive culture of belonging, where everyone can thrive and succeed as their true and authentic selves at every level. We are committed to equal employment opportunity and positively encourage applications from all suitably qualified and eligible candidates regardless of race, sex, gender, gender identity or expression, disability, age, sexual orientation, transgender status, religion or belief. Flexible working requests are considered from day one.

Recruitment agencies: Bidwells only pay agency fees where we have a signed agreement in place and that agency has been contacted and directed by a member of our Talent Acquisition Team to work on a specific vacancy. We do not pay agency fees when speculative and unsolicited CVs are submitted to Bidwells or any of our employees other than via our Applicant Tracking System and through our recruitment process. If this is not adhered to, agency fees will not be paid. Submission of any unsolicited CVs or proposals to Bidwells will be deemed evidence of full and unlimited acceptance of this approach.

Apply Now

Refine Your Search

line it support engineer jobs in cambridge, eng

1st Line IT Support Engineer

Service Desk Engineer

2nd/3rd Line Support Engineer

IT Service Desk Team Lead

Technical Facilities Services Coordinator | Operations Group | Estates and Facilities | LMB 2624

IT Engineer

HR Advisor - Part Time

2nd Line IT Engineer

Finance Operations Administrator

Hardware System Test Engineer

SHE Advisor

1st Line IT Engineer

Service Support Specialist

Staff Hardware System Test Engineer

Graduate Process Engineer - Water - 2027 (Cambridge)

AI Engineer (Advisory)

FLM Engineer

Service Support Specialist (3 Month fixed term contract)

Linux Infrastructure Engineer

AI/ML Research Consultant

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