Knowledge manager Work, Jobs in Capenhurst, Chs (with Salaries)

Digital Operations Change Manager
Iceland —Deeside
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Analysis skills
Academic Quality Officer
Edge Hill University —Ormskirk
- £28,778 - £31,236 a year
- Part-time
- University
- Employee assistance programme
- Employee discount
Senior Quality Manager
Orbia Fluor & Energy Materials —Runcorn
- Analysis skills
- Continuous improvement
- Team management
Senior Knowledge Manager
Brabners —Liverpool
- Hybrid work
- Annual leave
- Life insurance
Service Delivery Consultant, Life Event Services (EMEA)
Bank of America —Chester
- Full-time
- Microsoft Office
- Human resources
- Employee assistance programme
Senior Growth Manager
Homes England —Liverpool
- £59,631 - £69,548 a year
- Full-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee assistance programme
11d
People Advisor - 12 Month Contract
Torus Group —Liverpool
- £36,651 a year
- Full-time
- Hybrid work
- Human resources
- Recruiting
- Organisational skills
Delivery Partnerships Development Lead - Liverpool
The King's Trust —Liverpool
- £25,092 - £28,783 a year
- Full-time
- Travel
- Communication skills
- Annual leave
- Employee discount
5d
Transformation Consultant - UK
DBD International —Warrington
- Hybrid work
- Continuous improvement
- Training & development
Portfolio Manager - Digital Customer Experience
The Very Group —Liverpool
- £10,000 a year
- Full-time
- Hybrid work
- Engineering
- Bachelor's degree
- Recruiting
- Employee discount
Quick apply
Project Manager
Watkin Jones —Chester
- Full-time
- Hybrid work
- Microsoft Office
- First Aid Certification
- Communication skills
- Annual leave
- Employee discount
Quick apply
Senior Commercial Manager
The Very Group —Liverpool
- £6,500 a month
- Full-time
- Hybrid work
- Analysis skills
- Continuous improvement
- Analytics
- Employee discount
Quick apply
Curriculum Lead - Engagement (non-accredited provision)
North Yorkshire Council —County
- £38,220 - £42,839 a year
- Management
- Mentoring
- Leadership
13d
Project Services Contract Manage
A&S Group —Buckley
- £42,500 - £47,500 a year
- Full-time
- First Aid Certification
- Team management
- Travel
Quick apply
5d
Workforce Manager Global Operations
Bank of America —Chester
- Full-time
- Data analysis skills
- Communication skills
Network Services Manager
University of Liverpool —Liverpool
- £61,759 - £75,917 a year
- Full-time
- Hybrid work
- Management
- University
Senior Engineering Manager
Orbia Fluor & Energy Materials —Runcorn
- Project management
- Team management
- Leadership
Curriculum Lead - Digital
North Yorkshire Council —County
- £38,220 - £42,839 a year
- Management
- Mentoring
- Training & development
13d
Data Quality Officer
The Riverside Group —Liverpool
- £37,423 - £41,363 a year
- Full-time
- Presentation skills
- Organisational skills
- SharePoint
7d
Senior Growth Manager - North West
Homes England —Liverpool
- £59,631 - £69,548 a year
- Full-time
- Presentation skills
- Annual leave
- Employee assistance programme
11d

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knowledge manager jobs near capenhurst, chs

Digital Operations Change Manager

Iceland -
Deeside

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Job details

Full-time

Qualifications

Microsoft Powerpoint
Microsoft Word
Power BI
Operations management
Stakeholder collaboration
Stakeholder liaison
Microsoft Office Suite
Change management
Power BI data visualisation
Analysis skills
Project management
Continuous improvement
Continuous improvement cycles oversight
Organisational skills
Change leadership
Multidisciplinary collaboration
Retail experience
Data visualisation
Analytics
PRINCE2 Certification

Full job description

Operational Project Manager – Digital Transformation

Role Purpose

We are looking for an Operational Project Manager to join our Digital Transformation team and play a key role in delivering improvements across our Store Online operation.

This role is responsible for supporting and delivering operational change that improves productivity, reduces cost, enhances the customer experience, and simplifies processes for our Store colleagues. Working closely with Store Operations, Technology, Learning & Development, and external suppliers, the successful candidate will help identify opportunities, implement solutions, and ensure changes are successfully embedded into day-to-day operations.

The role requires a strong understanding of retail operations, excellent problem-solving skills, attention to detail, and the ability to communicate effectively with colleagues at all levels of the business.

About the Team

The Digital Transformation team is responsible for supporting and improving all operational processes associated with the Store Online business, including:

Online picking operations
Store systems and technology
Driver and picker training
Operational process design and optimisation
Trial and implementation of new technologies and ways of working
Performance and productivity improvement initiatives

Our mission is simple:

Reduce the cost of operating our online business, improve customer service, and make life easier for our Store colleagues.

Key Responsibilities

Lead and support operational improvement projects across the online fulfilment operation.
Identify opportunities to improve productivity, reduce costs, and simplify processes.
Work closely with Stores to understand operational challenges and develop practical solutions.
Analyse operational data and KPIs to identify trends, issues, and opportunities.
Support the implementation of new systems, technologies, and ways of working.
Develop and maintain project plans, documentation, risk logs, and governance updates.
Facilitate workshops, trials, and pilot activities with operational teams.
Monitor project outcomes and ensure benefits are delivered and sustained.
Create clear communication materials for stakeholders at all levels of the business.
Build strong relationships with Store teams, operational leaders, technology teams, and third-party partners.
Support training and change management activities to ensure successful adoption of new processes.

Skills and Experience

Essential

Experience within a retail or operational environment.
Strong project management and organisational skills.
Excellent attention to detail.
Strong analytical and problem-solving abilities.
Ability to communicate confidently with colleagues at all levels, from Store teams to senior leadership.
Experience managing multiple priorities in a fast-paced environment.
Strong stakeholder management and influencing skills.
Proficiency in Microsoft Office applications, particularly Excel, PowerPoint, Word and Teams.
Ability to present information clearly and concisely.

Desirable

Experience within online retail, e-commerce, fulfilment, logistics, or Store Operations.
Experience delivering operational change or transformation projects.
Knowledge of continuous improvement methodologies.
Experience using data visualisation and reporting tools such as Power BI.
Formal project management qualification (PRINCE2, APM, Agile, etc.).

What Success Looks Like

Operational improvements are delivered safely, on time, and to a high standard.
Productivity improvements and cost savings are realised through successful project delivery.
Customer experience measures improve as a result of process enhancements.
New processes and technologies are adopted effectively by Store colleagues.
Stakeholders have confidence in project delivery, communication, and governance.
The role contributes to making our online operation simpler, more efficient, and more sustainable for future growth.

Personal Attributes

The ideal candidate will be:

Naturally curious and always looking for better ways of working.
Data-driven but operationally minded.
Resilient and comfortable working in a changing environment.
Collaborative and approachable.
Highly organised with strong attention to detail.
A proactive problem solver who takes ownership and drives outcomes.

Passionate about delivering improvements that benefit both customers and colleagues

#LI-LK1>

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Refine Your Search

knowledge manager jobs in capenhurst, chs

Digital Operations Change Manager

Academic Quality Officer

Senior Quality Manager

Senior Knowledge Manager

Service Delivery Consultant, Life Event Services (EMEA)

Senior Growth Manager

People Advisor - 12 Month Contract

Delivery Partnerships Development Lead - Liverpool

Transformation Consultant - UK

Portfolio Manager - Digital Customer Experience

Project Manager

Senior Commercial Manager

Curriculum Lead - Engagement (non-accredited provision)

Project Services Contract Manage

Workforce Manager Global Operations

Network Services Manager

Senior Engineering Manager

Curriculum Lead - Digital

Data Quality Officer

Senior Growth Manager - North West

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