Client services account manager uk Work, Jobs in Cardiff, Wls (with Salaries)

Customer Success Manager (Marketing/SEO)
Time To Scale —Magor
- £32,000 a year
- Full-time
- Hybrid work
- Salesforce
- Travel
- Annual leave
Quick apply
10d
Associate Relationship Manager - Mid Markets
Lloyds Banking Group —Cardiff
- From £40,824 a year
- Full-time
- Hybrid work
- Organisational skills
- IT
- Financial services
Audi Business Development Manager
Mon Motors —Cardiff
- £27,000 - £50,000 a year
- Full-time
- Sales
- Business development
- Driving
- Work from home
- Employee discount
Quick apply
8d
Customer Success Manager
LEAP Legal Software —Cardiff
- £40,000 a year
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Annual leave
- Employee assistance programme
Quick apply
Motor Finance Account Manager (Dealers - Birmingham and South West)
Tandem Bank —Cardiff
- £47,500 - £55,000 a year
- Monday to Friday
- Remote
- Organisational skills
- Time management
- Annual leave
- Employee discount
Quick apply
Business Development Manager
ghd hair —Cardiff
- Full-time
- Microsoft Powerpoint
- CRM software
- Microsoft Excel
- Employee discount
Quick apply
14d
Senior Capture Manager
AIRBUS Defence and Space Limited —Newport
- Full-time
- Hybrid work
- Sales
- Travel
- Free parking
- Employee assistance programme
Paralegal - Court of Protection
Hugh James —Cardiff
- Full-time
- Hybrid work
- Travel
- Employee assistance programme
- Employee discount
3d
Sales Development Representative
iCoTech Services —Cardiff
- £35,000 - £45,000 a year
- Full-time
- Hybrid work
- Sales
- SQL
- Business development
Quick apply
Cleaning Account Manager
BidvestNoonan —Cardiff
- £37,500 a year
- Full-time
- Communication skills
Quick apply
Senior Finance Analyst
LegalAndGeneral —Cardiff
- Full-time
- Hybrid work
- Accounting
- IT
- Employee discount
Quick apply
New Business Account Manager
ROCK Professional Services —Bridgend
- £30,000 - £42,000 a year
- Full-time
- Hybrid work
- CRM software
- Azure
- Sales
- Annual leave
- Employee assistance programme
Project Risk Manager - Energy & Natural Resources
Turner & Townsend —Cardiff
- Full-time
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
Quick apply
Account Executive/Account Managers
Gallagher —Llantrisant
- Up to £28,500 a year
- Analysis skills
- Financial services
- Communication skills
- Employee stock purchase plan
- Life insurance
MultiSkilled Host
CBRE —Cardiff
- Part-time
- Customer service
- Continuous improvement
- Communication skills
- Employee discount
12d
Business Development Manager - Marine & Industrial Coatings
Avantis —Cardiff
- Full-time
- Hybrid work
- Sales
- Microsoft Office
- Business development
Senior Finance Analyst
Legal & General Investment Management —Cardiff
- Accounting
- IT
- Employee discount
Audit Senior
Menzies LLP —Cardiff
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Microsoft Office
Accounts Senior - Cardiff
Xeinadin —Cardiff
- Mentoring
- QuickBooks
- Tax experience
- Annual leave
- Employee assistance programme
Senior Office Administrator - Bridgend
Xeinadin —Bridgend
- Full-time
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
- Life insurance
- Referral programme
Quick apply
4d

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Customer Success Manager (Marketing/SEO)

Time To Scale
Magor

Quick apply

Job details

Full-time
£32,000 a year
10 days ago

Benefits

Casual dress
Annual leave
Company pension

Qualifications

Web design
Salesforce
SEO
DNS
Account management

Full job description

PLEASE SUBMIT A COVERING LETTER ALONG WITH YOUR CV TO BE CONSIDERED

Customer Success Manager (UK, Remote)

Time To Scale — Websites & Marketing Systems for Trades

Remote (UK-based, occasional travel may be required) £26,000–£32,000 per annum (dependent on experience) Full-time, 37 hours/week, Monday–Friday, 3-month probation period

About Us

Time To Scale builds websites and marketing systems for tradespeople and local businesses across the UK — from plumbers and electricians to heating engineers. We've helped 200+ trade businesses get found on Google, convert more enquiries into booked jobs, and stop good leads slipping through the cracks.

We're a growing team that cares about doing right by our clients — no jargon, no empty promises, just results. Now we're looking for a Customer Success Manager to be the friendly, reliable face our clients hear from after they sign up — making sure their website launches smoothly, their local presence is set up correctly, and they feel genuinely supported throughout their time with us.

The Role

As Customer Success Manager, you'll be the main point of contact for our trade business clients from the moment they come on board. You'll manage the onboarding process, keep an eye on account health, spot opportunities for clients to get more from their plan, and make sure nothing falls through the cracks.

Key Responsibilities

Own the client relationship post-sale — onboarding, check-ins, and ongoing support
Coordinate website launches with our back-office build team, including setting up DNS records and business email correctly
Set up and manage Google Business Profiles, including troubleshooting and resolving suspended or unverified profiles
Monitor account health and proactively flag clients at risk of churning
Identify and pitch opportunities for account growth (e.g. Advanced SEO, PPC add-ons)
Chase and support clients on gathering reviews, providing content, and hitting launch milestones
Communicate clearly with clients via phone, email and SMS — professional, friendly, and straight-talking
Keep internal systems and CRM notes up to date
Eye for detail when proof reading websites

What You'll Need

Experience in a customer success, account management, or client services role
A genuinely customer-focused mindset — you take ownership of problems and follow through
Practical understanding of launching websites, including how DNS records work (A records, MX records, CNAME, nameservers) and how to set up business email
Working knowledge of Google Business Profiles — particularly how to resolve suspended or unverified listings
Confident, clear communicator, comfortable managing multiple client relationships at once
Comfortable working independently in a remote role
Based in the UK, with the right to work in the UK

Nice to Have (not essential)

Familiarity with local SEO concepts
Experience working with or for trades/local service businesses
Experience with CRM or all-in-one inbox tools (e.g. GoHighLevel)

You don't need web design or development experience — we have a dedicated back-office team who handle the actual site builds. This role is about the client relationship, the technical handover pieces (DNS/email/GBP), and making sure clients get results.

What We Offer

£32,000 per annum
Remote working, UK-based
25 days annual leave + 8 UK bank holidays
Workplace pension scheme

Pay: £32,000.00 per year

Benefits:

Casual dress
Company pension

Experience:

SEO: 1 year (preferred)

Work Location: Hybrid remote in Magor NP26

Quick apply

Refine Your Search

client services account manager uk jobs in cardiff, wls

Customer Success Manager (Marketing/SEO)

Associate Relationship Manager - Mid Markets

Audi Business Development Manager

Customer Success Manager

Motor Finance Account Manager (Dealers - Birmingham and South West)

Business Development Manager

Senior Capture Manager

Paralegal - Court of Protection

Sales Development Representative

Cleaning Account Manager

Senior Finance Analyst

New Business Account Manager

Project Risk Manager - Energy & Natural Resources

Account Executive/Account Managers

MultiSkilled Host

Business Development Manager - Marine & Industrial Coatings

Senior Finance Analyst

Audit Senior

Accounts Senior - Cardiff

Senior Office Administrator - Bridgend

I want to receive the latest job alerts for client services account manager uk in cardiff, wls

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