Customer service team Work, Jobs in Cardiff, Wls (with Salaries)

Customer Service Operator
Europa Worldwide Group —Cardiff
- £28,088 - £31,458 a year
- Full-time
- Hybrid work
- Sales
- Customer service
- In-person
- Annual leave
- Work from home
Quick apply
4h
Customer Service
Nebula Promotions —Cardiff
- Full-time
- Bilingual
- Spanish
- Customer service
- Free parking
- Referral programme
Quick apply
2d
Store Assistant
Aldi —Cardiff
- £13.50 - £14.47 an hour
- Day shift
- Customer service
- Annual leave
Customer Service Advisor
PHSGroup —Caerphilly
- No weekends
- Hybrid work
- Computer skills
- No travel
- Free parking
- Employee discount
Specialist: Full-Time, Part-Time, and Part-Time Temporary
Apple —Cardiff
- Temporary
- Customer service
Customer Service Advisor
Link Financial —Caerphilly
- £26,000 - £28,500 a year
- Full-time
- Customer service
- English
- Administrative experience
- Employee assistance programme
- Employee discount
Receptionist/Administrator
Cathedral Dental Clinic —Cardiff
- From £25,800 a year
- Full-time
- Customer service
- Administrative experience
- Front desk
- Free parking
- Employee discount
Quick apply
1d
Part Time Office Assistant
Snap Services Ltd —Cardiff
- £12.71 - £14.00 an hour
- 8 hour shift
- No experience needed
- English
- Accounting
Quick apply
3h
Post Office Assistant
Longhours Ltd T/A Nisa Local —Cardiff
- £12.71 an hour
- Part-time
- Microsoft Word
- Microsoft Excel
- Customer service
Quick apply
2h
Customer Service Team Leader
Stellantis Financial Services —Cardiff
- £32,000 - £36,000 a year
- Full-time
- Hybrid work
- Management
- Communication skills
- Free parking
- Store discount
Quick apply
5d
Retail Customer Service
Entain —Cardiff
- £13 an hour
- Overtime
- Cash handling
Customer Service Agent
Equiniti —Cardiff
- Full-time
- Remote
- Customer service
- Financial services
- Annual leave
- Work from home
Weekend Branch Assistant (Part Time)
Ramsdens Financial Ltd —Cardiff
- Up to £13.65 an hour
- Part-time
- Microsoft Word
- Microsoft Outlook
- Customer service
- Employee assistance programme
- Employee discount
Quick apply
2d
Office Assistant
MAINPORT TRAINING —Cardiff
- £13 an hour
- Part-time
- Microsoft Excel
- Customer service
- English
- Free parking
Quick apply
Sales Assistant
Footasylum —Cardiff
- £8.00 - £12.71 an hour
- 8 hour shift
- Laboratory experience
- Employee discount
Tesco Travel Money Advisor
Travelex —Cardiff
- £13.50 an hour
- Overtime
- Customer service
- Employee discount
1d
In Store Team Member
Domino's —Cardiff
- £8.00 - £12.71 an hour
- Weekend availability
- Customer service
- No experience needed
- Communication skills
- Paid training
- Annual leave
Operational Support Officer
HM Courts and Tribunals Service —Cardiff
- £25,582 a year
- Part-time
- Customer service
- Presentation skills
- Organisational skills
- Annual leave
2h
Customer Service/Sales Representative
Family First Professionals —Cardiff
- From £12.71 an hour
- Full-time
- Hospitality
- Sales
- Customer service
- Referral programme
Quick apply
6d
Customer Service Assistant
Castle Bingo —Cardiff
- From £12.71 an hour
- Weekend availability
- Customer service
- In-person
- Referral programme
- Sick pay
Quick apply
9d

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customer service team jobs near cardiff, wls

Customer Service Operator

Europa Worldwide Group -
Cardiff

Quick apply

Job details

Permanent | Full-time
£28,088 - £31,458 a year
4 hours ago

Benefits

Annual leave
Work from home
Employee discount
Referral programme

Qualifications

Sales
Customer service
Logistics
Account management
Time management
Office experience

Full job description

Who we are?

Europa Worldwide Group is an ambitious independent logistics operator with three divisions, Europa Road, Europa Air & Sea, and Europa Warehouse. Europa Worldwide Group has been featured in The Sunday Times Top Track 250 for three years. With 15 sales offices in the UK and Ireland, Europa also have offices in Europe and international sites including, Hong Kong, China, India and Dubai.

We are looking for:

A Customer Service Operator to join our branch in Cardiff! You will build, manage and maintain relationships with customers as directed by the Customer Account Manager and manage the day-to-day operations of the customers in your portfolio ensuring agreed service levels and financial targets are met.

The benefits we can offer in return:

Competitive Salary Package – up to £31,458 per annum depending on experience!
Monthly bonus when the whole team hits their target!
Working Hours: Monday to Friday 9am to 5.30pm
Hybrid working: Work from home on a Friday
Benefits portal: where you access a wide range of exclusive discounts, company benefits, well-being resources and much more
25 days annual leave plus bank holidays, so you can take a well-deserved break!
Enhanced Family Leave: Benefit from enhanced maternity, paternity, and adoption pay
Wellbeing Focus: Access our employee wellbeing programme for your overall health and happiness
Referral Rewards: Generous referral bonus scheme
Work-Life Balance: Thrive in a fantastic working culture that promotes an excellent work-life balance
Recognition Programs: Celebrate your contributions with our charity 50-50 and long service awards

What you will be doing as Customer Service Operator:

Be the first point of contact for all matters related to your assigned portfolio of customers.
Be responsible to communicate providing updates for customers through either phone or email facet.
Manage the customer service cycle from start to finish ensuring that key information required to prepare quotes and process consignments are compliant with HMRC customs.
Provide a variety of quotes to your customer to best service their requirements in an ever-changing scenario.
Be responsible to ensure that make sure the commodity codes and invoices are correct and processed for dispatched.
Be proactive in approaching and engaging with existing customers to generate income
Respond in a timely manner to problem or concerns from customers within the required turnaround time.

Our Ideal Customer Service Operator:

Strong, confident personality with an internal sales background and/or customer service background.
Time management skills are essential as are communication (face-to-face and over the phone) skills.
At least 2 years Commercial Office experience & ideally some exposure to a logistics industry role (not essential)
Excellent communicator and dedication to excellent customer service
A desire to improve the Gross profit margins.

Please note - if you submit your CV, you are giving Europa Worldwide Group Ltd, and its subsidiaries consent to hold your personal data. All applications will be dealt with according to General Data Protection Regulations.

Europa Worldwide Group are committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

“Europa Worldwide Group do not accept agency CV submissions unless specifically requested/ engaged with the role by the Internal Recruitment Team. Please do not submit speculative CV’S to our Recruiters, Employees, Hiring Managers, or any branches/locations directly. Europa will not be responsible for any fees related to CV’s received in this unsolicited manner”

Please note that an offer of employment is subject to the completion of a satisfactory pre-employment checks.

Pay: £28,088.00-£31,458.00 per year

Ability to commute/relocate:

Cardiff CF11 9HA: reliably commute or plan to relocate before starting work (required)

Experience:

Customer service: 1 year (required)
Account management: 1 year (preferred)

Work authorisation:

United Kingdom (required)

Work Location: In person

Quick apply

Refine Your Search

customer service team jobs in cardiff, wls

Customer Service Operator

Customer Service

Store Assistant

Customer Service Advisor

Specialist: Full-Time, Part-Time, and Part-Time Temporary

Customer Service Advisor

Receptionist/Administrator

Part Time Office Assistant

Post Office Assistant

Customer Service Team Leader

Retail Customer Service

Customer Service Agent

Weekend Branch Assistant (Part Time)

Office Assistant

Sales Assistant

Tesco Travel Money Advisor

In Store Team Member

Operational Support Officer

Customer Service/Sales Representative

Customer Service Assistant

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