External identity support Work, Jobs in Cardiff, Wls (with Salaries)

External Identity Support Analyst (Cardiff)
Kocho —Cardiff
- Full-time
- Hybrid work
- Azure
- SQL
- Analysis skills
Quick apply
12d
Consumer Support Analyst
LexisNexis Risk Solutions —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Consumer Support Analyst
RELX —Cardiff
- Full-time
- Customer service
- Windows
- Communication skills
Facilities & Maintenance Assistant
Stage Sound Services Ltd —Cardiff
- £29,848 a year
- Part-time
- Maintenance
- English
- Driving
- Free parking
- Annual leave
Quick apply
1d
Translator
HM Revenue and Customs —Cardiff
- £31,096 - £33,270 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Travel
- Work from home
Process Engineer
IQE —Cardiff
- £50,000 - £55,000 a year
- Monday to Friday
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Employee assistance programme
- Employee discount
Information Security Analyst - Cyber Threat Intelligence - 12 month FTC
Starling —Cardiff
- Hybrid work
- Communication skills
- Banking
- Annual leave
- Employee discount
Quick apply
Reducing Reoffending Performance and Quality Officer
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Full-time
- Hybrid work
- Microsoft Powerpoint
- Microsoft Word
- Microsoft Excel
- Annual leave
- Employee discount
10d
Research Associate in Statistics
Cardiff University —Cardiff
- £41,064 - £46,049 a year
- Full-time
- Hybrid work
- Maths
- Machine learning
- AI
8d
Buyer
Hodge Bank —Cardiff
- £30,000 - £36,000 a year
- Full-time
- Hybrid work
- Project management
- Organisational skills
- Financial services
- Free parking
- Health & wellbeing programme
Quick apply
Occupational Health & Safety and Facilities Assistant
Bart Ingredients Co Ltd —Bristol
- Up to £32,000 a year
- Full-time
- Maintenance
- Travel
- Free parking
- Bereavement leave
Quick apply
Facilities Coordinator
Arup —Cardiff
- Hybrid work
- Customer service
- Administrative experience
- Travel
10d
Visual Communications Specialist
Arup —Cardiff
- IT
Shift Process Engineer
IQE —Cardiff
- £32,000 - £33,500 a year
- Engineering
- Employee assistance programme
- Employee discount
Relationship Manager
Hodge Bank —Cardiff
- From £56,925 a year
- Full-time
- Hybrid work
- Financial services
- Negotiation
- Free parking
- Health & wellbeing programme
Quick apply
6d
Senior Analyst - Data Enrichment
Somerset Bridge Group —Cribbs Causeway
- £68,000 - £75,000 a year
- Full-time
- Hybrid work
- SQL
- Communication skills
- Python
- Annual leave
- Referral programme
Quick apply
3d
Continuous Improvement Process Engineer
Convatec —Rhymney
- Weekend availability
- Microsoft Powerpoint
- PMP
- Engineering
IT Risk and Compliance Manager
No1 Server Technologies Ltd. —Cardiff
- £65,000 - £72,000 a year
- Full-time
- Management
- Analysis skills
- Bachelor's degree
Quick apply
1d
Mentor (In Work Support) - Ext. Funded
Rhondda Cynon Taf —Rhondda Cynon Taff
- £33,699 a year
- Full-time
8d
Probation Officer - Cwm Taf Morgannwg
HM Prison & Probation Service —Bridgend
- £30,001 - £50,000 a year
- Part-time
- Hybrid work
- English
- Presentation skills
- Bachelor's degree
- Annual leave
- Employee discount

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External Identity Support Analyst (Cardiff)

Kocho -
Cardiff

Quick apply

Job details

Full-time
12 days ago

Qualifications

Fiddler
Authentication
Azure
Incident management
C#
Technical support
.NET
SQL
Analysis skills
Database management
APIs
Root cause analysis
Communication skills
PowerShell
Debugging

Full job description

(This role is Cardiff based)

About Kocho

Kocho recognise that technology on its own does not deliver change and offers technology adoption services alongside excellent technical consulting to enable our clients to achieve their business goals on their journey to Become Greater.

Our head office is in the heart of London’s West End and provides a comfortable working environment with flexible collaboration spaces that encourage our people to Become Greater with the aim to Do What’s Right. We now have offices in Cardiff and Cape Town which follow the style of our London space.

Kocho is an equal opportunities employer. We make recruitment decisions based on qualifications, skill set and experiences. We consider all suitable candidates regardless of their age, sex, gender reassignment, race, religious beliefs, or lack thereof, marital status, disability or sexual orientation or any other protected characteristic. This is mindset aligns with our company values as we understand that we are Better Together.

Role Overview

The External Identity Support Analyst provides advanced (3rd‑line) technical support and expertise for external identity platforms and customer identity solutions. The role is essential to ensuring stable, secure, and high‑performing identity services across our Managed Solution Support portfolio.

Key Responsibilities

Provide 3rd‑line remote technical support for customer identity and access solutions within Managed Solution Support, focusing on external identity technologies (Entra ID, Entra External ID, Azure AD B2C, federation, SSO).
Maintain and improve the Configuration Management Database (CMDB) for supported services.
Support smooth transition of clients and projects into Managed Solution Support.
Contribute to the development and enhancement of Kocho’s identity service offerings.
Operate as a subject matter expert, offering expert advice and solutions to complex or bespoke identity challenges.
Influence clients to adopt best‑practice approaches for secure and scalable identity management.
Act as an advocate for clients when working with internal teams and Senior Management.
Maintain clear and accurate documentation, troubleshooting guides, and operational procedures.

Essential Skills & Experience

Strong troubleshooting abilities for complex and bespoke identity-integrated applications.
Ability to read and modify code in .NET and C#.
Experience with SQL and database management tools.
Solid working knowledge of PowerShell for automation and diagnostics.
Experience supporting enterprise-scale environments.
Understanding of federation and identity protocols:
- SAML 2.0
- OAuth 2.0
- OpenID Connect
- Token flows, claims, sessions
Experience in operational support roles within business environments.
Ability to work effectively in virtual, collaborative, and team-based settings.
Excellent communication skills with the ability to explain technical issues clearly to both technical and non‑technical audiences.
Strong analytical and problem‑solving ability.
Demonstrated learning agility and a willingness to adopt new identity technologies.
Understanding of security principles including least privilege, secure design, and common vulnerabilities.
Familiarity with:
- Authorization concepts (roles, permissions, app registrations, service principals)
- User and group lifecycle management (creation, modification, deletion, dynamic groups)
Knowledge of Conditional Access (CA) and Multi‑Factor Authentication (MFA).

Additional Beneficial Skills & Experience (Desirable)

Experience with operation and support of:
- Azure AD B2C / Entra External ID
- Microsoft Entra ID (formerly Azure AD)
- Azure DevOps
Relevant Microsoft certifications such as:
- SC‑300 (Identity & Access Administrator)
- SC‑900 / AZ‑900 fundamentals
Experience with Customer Identity & Access Management (CIAM) solutions or external identity lifecycle management.
Familiarity with API debugging and tooling (e.g., Fiddler, Postman, browser developer tools).
Knowledge of identity governance processes (access reviews, entitlement management, automated provisioning).
Experience with logging and monitoring tools such as Application Insights, Azure Monitor, Log Analytics.
Understanding of Zero Trust architecture and its application to external identity.
Experience participating in incident management, including P1/P2 handling, root cause analysis, and post‑incident reviews.

Quick apply

Refine Your Search

external identity support jobs in cardiff, wls

External Identity Support Analyst (Cardiff)

Consumer Support Analyst

Consumer Support Analyst

Facilities & Maintenance Assistant

Translator

Process Engineer

Information Security Analyst - Cyber Threat Intelligence - 12 month FTC

Reducing Reoffending Performance and Quality Officer

Research Associate in Statistics

Buyer

Occupational Health & Safety and Facilities Assistant

Facilities Coordinator

Visual Communications Specialist

Shift Process Engineer

Relationship Manager

Senior Analyst - Data Enrichment

Continuous Improvement Process Engineer

IT Risk and Compliance Manager

Mentor (In Work Support) - Ext. Funded

Probation Officer - Cwm Taf Morgannwg

I want to receive the latest job alerts for external identity support in cardiff, wls

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