Operations officer Work, Jobs in Cardiff, Wls (with Salaries)

Tutor Operations Officer
Learna Ltd —Cardiff
- From £26,400 a year
- Full-time
- Hybrid work
- CRM software
- Google Suite
- Microsoft Office
- Free parking
- Employee assistance programme
Quick apply
7d
Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
2d
Local Port Services Officer
Associated British Ports —Cardiff
- Microsoft Word
- Microsoft Excel
- Microsoft Outlook
4d
Finance Officer
Citizen Voice Body for Health and Social Care Wales (operating name Llais) —Cardiff
- £28,819 - £31,626 a year
- Full-time
- Hybrid work
- Travel
- Annual leave
- Employee assistance programme
11d
Financial Crime Operations Officer
V12 Retail Finance —Cardiff
- £27,000 - £30,000 a year
- Weekend availability
- Hybrid work
- Financial services
- Communication skills
- Annual leave
Senior Procurement Officer
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
14d
Student Registry Officer
Learna Ltd —Cardiff
- From £26,400 a year
- Full-time
- Hybrid work
- Customer service
- No experience needed
- Administrative experience
- Free parking
- Employee assistance programme
Quick apply
7d
Culture and Capability Support Officer
Welsh Parliament —Cardiff
- £15,869 - £18,136 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Work from home
3d
Housing Support Officer Full Time
Cardiff YMCA Housing Association —Cardiff
- From £28,216.50 a year
- Full-time
- First Aid Certification
- In-person
- Negotiation
- Free parking
- Store discount
Quick apply
8d
Project Manager
Office for National Statistics —Newport
- £41,985 a year
- Full-time
- Hybrid work
- Presentation skills
- Agile
9d
Security Officer
Mitie —Cardiff
- £13.96 an hour
- Full-time
- Communication skills
- Employee discount
2d
Security Officer
Securitas UK —Cardiff
- £12.71 an hour
- Weekend availability
- Customer service
- English
- Communication skills
- Employee discount
Quick apply
Business and Finance Officer
Hockey Wales —Cardiff
- £30,000 a year
- Full-time
- Hybrid work
- Human resources
- QuickBooks
- Leadership
- Free parking
- Annual leave
Quick apply
19h
Senior Science Officer, South & West Wales
Project Seagrass —Bridgend
- From £37,260 a year
- Full-time
- Data analysis skills
- In-person
- Python
- Free parking
- Health & wellbeing programme
Quick apply
7d
Senior Procurement Officer - Welsh Language Skills Levels 3 and 4
Welsh Parliament —Cardiff
- £38,930 - £46,445 a year
- Full-time
- Analysis skills
- Presentation skills
- IT
14d
Intelligence Development and Investigations Officer
South Wales Police —Bridgend
- £40,383 - £42,612 a year
- Full-time
- Travel
7d
Intelligence Development and Investigations Officer- Police Staff - Intelligence & Investigations- Counter Terrorism Policing Wales
Counter Terrorism Policing —Bridgend
- £40,383 - £42,612 a year
- Full-time
4d
Senior Commercial Officer
General Dynamics Mission Systems - United Kingdom —Blackwood
- £44,000 - £54,000 a year
- Full-time
- Hybrid work
- Oracle
- Computer literacy
- Contracts
Quick apply
Deputy Officer in Charge
Civic Recruitment Limited —Cardiff
- £24.56 an hour
- Temporary
- Childcare
- Supervising experience
- Working with children
Quick apply
2d
Accommodation Officer (Housing)
Civic Recruitment Limited —Newport
- £20.49 an hour
- Temporary
- Customer service
- Administrative experience
- Travel
Quick apply
10h

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Tutor Operations Officer

Learna Ltd -
Cardiff

Quick apply

Job details

Full-time
From £26,400 a year
7 days ago

Benefits

Free parking
Cycle to work scheme
Company pension
Employee assistance programme
Car scheme

Qualifications

CRM software
Google Suite
Microsoft Office
Administrative experience
Organisational skills
Communication skills

Full job description

About Learna

Learna delivers flexible online postgraduate education to healthcare professionals worldwide. Our portfolio includes more than fifty specialist programmes, designed and delivered by experienced clinicians and educators. We are expanding our offering in line with evolving healthcare needs while maintaining a strong focus on quality, learner experience, and operational discipline.

Purpose of the Role

The Tutor Operations Officer supports the effective delivery of Learna’s postgraduate programmes by coordinating tutor-related operations across multiple faculties. The role focuses on tutor onboarding, approvals, allocation, and ongoing support, ensuring all processes align with university partner requirements and internal quality standards.

Responsibilities

Tutor Onboarding & Approvals

Coordinate the end-to-end tutor onboarding process across programmes
Review and quality-check tutor CVs before submission for Programme Director approval
Liaise with Programme Directors to obtain academic approval for tutoring roles
Support tutors in completing university approval processes (e.g., Recognised Tutor Status)

Tutor Allocation & Workload Coordination

Allocate tutors to modules and marking responsibilities in line with programme needs
Monitor tutor workloads to ensure equal student distribution
Support resourcing requirements for new cohorts and upcoming new module deliveries

Stakeholder Communication

Act as a key point of contact for tutors, responding to all queries in a timely and professional manner
Draft clear and concise communications to tutors, Programme Directors, and internal teams
Escalate tutor concerns where required, maintaining a solution-focused approach

Academic Process Coordination

Support the delivery of key academic processes, including:

○ In-Year Retrieval (IYR)

○ Marking and moderation workflows

○ Academic integrity processes (e.g., high similarity scores, AI misuse guidance)

Ensure tutors are appropriately guided on policies and best practices

Quality Assurance & Compliance

Ensure tutor engagement aligns with Learna and university partner expectations
Maintain accurate records of tutor approvals, allocations and activity
Support quality assurance processes to uphold academic standards across programmes

Operational & Administrative Support

Maintain and update tutor databases and trackers
Monitor key deadlines and ensure timely completion of tutor-related activities
Remain open to identifying opportunities to improve operational efficiency and tutor experience

Skills and Experience

Essential Skills

Proven experience in an administrative or operations role
Excellent written communication skills, with the ability to draft professional correspondence
Strong organisational skills with the ability to manage multiple priorities
High level of attention to detail and accuracy
Confident working with stakeholders at different levels, including academic staff
Proficient in Microsoft Office or Google Suite and database/CRM systems

Desirable

Experience working with postgraduate or online distance learning programmes
Familiarity with UK higher education processes and academic structures
Experience supporting tutors or faculty management

Personal Attributes

Professional, proactive, and solution-oriented
Strong interpersonal skills with a collaborative approach
Able to manage sensitive information with discretion
Adaptable in a fast-paced, evolving environment

Success Measures

Timely onboarding and approval of tutors
Effective tutor allocation and workload balance
High-quality, professional communication with stakeholders
Smooth delivery of academic processes
Positive feedback from tutors and Programme Directors

How We Work at Learna

Our culture is grounded in our CREDO values:

Collaboration – we work together and build inclusive teams.
Respect – we trust and empower people to make decisions and succeed.
Empowerment – we take ownership, learn, and support one another.
Dedication – we are committed and strive for excellence.
Outcomes - we focus on impact, delivering quality, innovation, and meaningful results.

Colleague Benefits

Electric car scheme
Bike to Work scheme
Occupational Health support
24/7 Employee Assistance Programme (EAP)
Flexible and hybrid working arrangements
33 days’ holiday (inclusive of bank holidays)
Auto-enrolment pension with employer contributions
Free hot and cold beverages in the office
Secure, free office parking
Continuous learning and development opportunities
Regular social, well-being, and fundraising events

Equal Opportunities and Safeguarding

We welcome applications from all backgrounds and communities. We are committed to building an inclusive workplace and running fair, consistent processes. Offers are subject to right-to-work and background checks appropriate to the role. Personal data is handled in line with GDPR.

How to Apply

Please send your CV and a short cover note highlighting your relevant experience. If you require any adjustments during the recruitment process, please let us know and we will accommodate where possible.

Job Close: Friday the 31st of July 2026

Interviews: 1st stage 30 minute virtual call. 2nd stage in person interviews will take place on the 5th and 6th of August 2026.

We reserve the right to close this vacancy early should we receive an appropriate volume of applications. Therefore, we encourage interested candidates to apply as soon as possible to avoid disappointment.

Job Type: Full-time

Pay: From £26,400.00 per year

Work Location: Hybrid remote in Cardiff CF14 5GF

Quick apply

Refine Your Search

operations officer jobs in cardiff, wls

Tutor Operations Officer

Technical Officer

Local Port Services Officer

Finance Officer

Financial Crime Operations Officer

Senior Procurement Officer

Student Registry Officer

Culture and Capability Support Officer

Housing Support Officer Full Time

Project Manager

Security Officer

Security Officer

Business and Finance Officer

Senior Science Officer, South & West Wales

Senior Procurement Officer - Welsh Language Skills Levels 3 and 4

Intelligence Development and Investigations Officer

Intelligence Development and Investigations Officer- Police Staff - Intelligence & Investigations- Counter Terrorism Policing Wales

Senior Commercial Officer

Deputy Officer in Charge

Accommodation Officer (Housing)

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