Patient experience manager Work, Jobs in Cardiff, Wls (with Salaries)

Openings Support Manager
Hickory's Smokehouse —Cardiff
- Up to £35,000 a year
- Full-time
- Driving
- Restaurant
- Restaurant experience
- Health & wellbeing programme
- Employee discount
Quick apply
13d
Pharmacy Business Manager
IQVIA —Cardiff
- Microsoft Powerpoint
- Sales
- Communication skills
- Annual leave
- Employee discount
Research Fellow
Cardiff University —Cardiff
- £51,753 - £56,535 a year
- Part-time
- University
- Annual leave
GP Practice Administrator
Lansdowne Surgery —Cardiff
- £12.71 an hour
- Part-time
- Administrative experience
- Organisational skills
- In-person
- Free parking
Quick apply
14d
Estates Manager - Ysbyty Ystrad Fawr
Aneurin Bevan University Health Board —Ystrad Mynach
- £58,379 - £65,723 a year
- Full-time
- Maintenance
- English
- Driving
8d
Territory Business Manager
IQVIA —Cardiff
- Sales
- Analysis skills
- Bachelor's degree
- Annual leave
Assistant Store Manager
Vision Express —Cardiff
- Leadership
- School
- Annual leave
- Employee assistance programme
General Manager
Kier Group —Cardiff
- Full-time
- Leadership
- Communication skills
- Flexible schedule
Field Sales Manager
Well Pharmacy —Riverside ED
- Microsoft Powerpoint
- Microsoft Office
- Negotiation
- Annual leave
- Employee discount
8d
Healthcare Development Manager
IQVIA —Cardiff
- Hybrid work
- No degree
Quality Improvement Lead
Cytiva —Cardiff
- Full-time
- Engineering
- No degree
Emotional Literacy Support Assistant (ELSA)
Elementa Support Services —Cardiff
- Part-time
- Childcare
- Communication skills
- School
Customer Service Advisor
Eakin Healthcare —Cardiff
- £26,719.50 a year
- Full-time
- Hybrid work
- Microsoft Word
- Microsoft Excel
- Sales
- Free parking
- Referral programme
Quick apply
6d
Pharmacy Team Manager
Well Pharmacy —Tyn-y-Nant ED
- Management
- Analysis skills
- Team management
- Employee discount
People Advisor
Spire Healthcare —Cardiff
- Full-time
- Human resources
- Organisational skills
- Communication skills
- Free parking
- Annual leave
Digital Marketing Manager
Dental Lounge —Cardiff
- £14 - £16 an hour
- Part-time
- Marketing
- English
- Bachelor's degree
- Flexitime
- Employee discount
Quick apply
Senior Operations Manager
Cytiva —Cardiff
- Full-time
- ERP systems
- Continuous improvement
- Travel
Labour and Employee Relations Specialist
Cytiva —Cardiff
- Full-time
- Travel
- Human resources
- Business
- Annual leave
Clinic Manager
Fresenius Medical Care —Merthyr Tydfil
- Up to £49,650 a year
- Overtime
- Administrative experience
- Organisational skills
- Free parking
- Referral programme
Quick apply
Security Officer
ASEL —Cardiff
- £13.01 an hour
- Part-time
- School
- Employee assistance programme

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patient experience manager jobs near cardiff, wls

Openings Support Manager

Hickory's Smokehouse -
Cardiff

Quick apply

Job details

Full-time
Up to £35,000 a year
13 days ago

Benefits

Health & wellbeing programme
Employee discount
Referral programme

Qualifications

Assistant manager experience
Driving
Restaurant experience
A Level

Full job description

Start an exciting new chapter in your hospitality career at Hickory's Smokehouse - We are thrilled to have been recently crowned the ‘Best Pub Employer’ for 2025 at The Publican Awards!

As an Openings Support Manager, you will work as part of the openings team delivering new restaurant openings for Hickorys. This is a hands-on management role. Working alongside our new Management Teams will lead by example and always show ambassadorship. You’ll coach and mentor our new teams and be a wealth of Hickorys knowledge, passion and culture for each new Smokehouse to tap into.

Entry level for this role is successful experience at the Assistant Manager level. As well as having strong operational knowledge continuously driving the highest standards. You will be a hands-on Manager and lead from the front, a true champion of standards and culture. A flexible approach to travel and rota’s is required.

Responsibilities and Deliverables

Team

To take an active, hands-on approach to training and coaching new restaurant teams, including management.
Support the management team in the day-to-day running of the restaurants, covering par levels. You will need to be flexible to the needs of each restaurant as this may change.
Using structure set by the OOM you will drive the restaurant through the openings KPI’s within the agreed timeline
To be patient and courteous at all times.
To support the OOM and people team in the recruitment of new restaurant teams.
To support and guide the management teams on community days, helping build the vital relationships needed to aid a successful opening
To be an ambassador for our culture and values, always portraying an authentic positive attitude.

Guests

To set the highest standards/culture in line with our current restaurants. Coaching new team members on how to protect and development this community spirit amongst team and guests
To review and monitor all avenues of guest experience and feedback, ensuring they are dealt with accordingly and actively implement any necessary changes.
To be Daring, using Southern Hospitality as a tool to “wow” and thrill our guests.
Constantly look to develop our day-to-day operations to create an ever-improving guest experience.
Ensure our restaurants are inviting and friendly environments for our guests to visit- every day and every service.
Support the management & team in building community relationships, both pre and post opening.

Restaurants

To support the OOM in the opening timeline and take ownership of certain timeline tasks.
Achieve pre-agreed KPIs for each opening and initial trading weeks
Proactively work towards a handover of the new opening to the new MGT/Ops team, with all pre-agreed KPIs being met and a clear direction for the restaurant moving forward
Be a part of a handover process ensuring we leave a well-prepared restaurant
Always reviewing our own performance to improve all future openings
Effectively plan for contingencies in all new opening processes
To be an advocate for NPS within restaurants and continuously drive the progression of scores

You

To be a Hickorys role model where you inspire the next generation.
To have empathy and patience
To have an adaptable/flexible approach to each working day
Have strong integrity in what the bigger goals are
To share feedback openly at the right times

Thank Yous & Benefits:

Excellent training & progression opportunities – through our award-winning Hickory’s Training Academy.
Qualification opportunities as you working (up to A-Level & Degree level equivalent).
Birthday reward meal on us for you & your friends - every year.
Free smokin’ BBQ on shift – team food & drinks menu.
Christmas Day off work - every year.
Moments that matter - Paid occasions days off (Wedding day, kid’s first day at school, moving into first home & more).
Team Player card – 25% discount for you & 5 friends in all Hickory’s (rising to 50% for loyal service).
Road trips to the Southern States, Europe & UK and stacks of enrichment opportunities.
Wellbeing support & 24-hour access to our wellness programme.
Our pledge to a work-life balance – monitoring & managing through our Red Zone.
A packed team social & engagement calendar & annual team party.
A chance to ‘give a bit back’ with fundraising activities for Cash For Kids
Up to £1000 for you – through the refer a friend scheme

Quick apply

Refine Your Search

patient experience manager jobs in cardiff, wls

Openings Support Manager

Pharmacy Business Manager

Research Fellow

GP Practice Administrator

Estates Manager - Ysbyty Ystrad Fawr

Territory Business Manager

Assistant Store Manager

General Manager

Field Sales Manager

Healthcare Development Manager

Quality Improvement Lead

Emotional Literacy Support Assistant (ELSA)

Customer Service Advisor

Pharmacy Team Manager

People Advisor

Digital Marketing Manager

Senior Operations Manager

Labour and Employee Relations Specialist

Clinic Manager

Security Officer

I want to receive the latest job alerts for patient experience manager in cardiff, wls

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