Service delivery officer Work, Jobs in Cardiff, Wls (with Salaries)

Technical Officer
First Choice Housing Association —Cardiff
- £37,349 - £42,869 a year
- Full-time
- Hybrid work
- Travel
- Free parking
- Health & wellbeing programme
Quick apply
10d
Admissions Officer
Cardiff Metropolitan University —Cardiff
- £29,588 - £34,610 a year
- Full-time
- Customer service
- Administrative experience
- Organisational skills
- Annual leave
11d
Widening Access Officer
Cardiff Metropolitan University —Cardiff
- £35,608 - £38,784 a year
- Full-time
- Bilingual
- Marketing
- Organisational skills
- Annual leave
8d
Gatehouse Security Officer - Full Time
Parabellum Security Services —Avonmouth
- £12.71 - £13.21 an hour
- Full-time
- Microsoft Word
- Microsoft Outlook
- English
- Free parking
- Annual leave
Quick apply
9d
Case Reviewer (Cardiff)
OFGEM —Cardiff
- £26,694 - £31,853 a year
- Full-time
- Hybrid work
- Microsoft Excel
- Microsoft Outlook
- Microsoft Office
- Annual leave
- Flexible schedule
1d
Disabled Facilities Grants Officer
BRC Jobs —Wenvoe
- £21.14 - £27.59 an hour
- Full-time
- Customer service
- Project management
- Driving
Quick apply
Accommodation Officer (Housing)
Civic Recruitment Limited —Newport
- £20.49 an hour
- Temporary
- Customer service
- Administrative experience
- Travel
Quick apply
8d
Health & Safety Officer
MS-Group Limited —Cardiff
- £32,000 - £38,000 a year
- Travel
- Annual leave
- Employee discount
Quick apply
2d
Culture and Capability Support Officer
Welsh Parliament —Cardiff
- £15,869 - £18,136 a year
- Part-time
- Hybrid work
- Administrative experience
- Presentation skills
- Organisational skills
- Work from home
11d
Legacy & In Memory Fundraising Officer
Ty Hafan —Sully
- £29,750 - £31,941 a year
- Weekend availability
- Hybrid work
- Communication skills
- Free parking
- Employee assistance programme
8d
Regional Administrative Officer - Wales Probation Services
HM Prison & Probation Service —Cardiff
- £20,001 - £30,000 a year
- Part-time
- Hybrid work
- Presentation skills
- Annual leave
- Employee discount
4d
Deputy Officer in Charge
Civic Recruitment Limited —Cardiff
- £24.56 an hour
- Temporary
- Childcare
- Supervising experience
- Experience working with children
Quick apply
10d
Careers and Higher Education Advisor
Cardiff Sixth Form College —Cardiff
- £27,605.02 a year
- Part-time
- Microsoft Office
- Administrative experience
- University
- Free parking
- Store discount
Quick apply
Stakeholder Engagement Officer
Project Seagrass —Bridgend
- From £31,050 an hour
- Full-time
- Data analysis skills
- In-person
- Python
- Free parking
- Health & wellbeing programme
Quick apply
PMO Officer (Full-time, fixed-term, maternity cover)
iCoTech Services —Cardiff
- £25,000 - £40,000 a year
- Full-time
- Hybrid work
- SharePoint
- Annual leave
Quick apply
3d
Compliance Officer (Fire Safety) - Cyson Cymru
Newport City Council —Newport
- £30,000.00 - £35,321.44 a year
- Full-time
- Management
- Microsoft Office
- Organisational skills
- Annual leave
10d
Assessment Officer
Sopra Steria —Newport
- £27,781 - £29,798 a year
- Hybrid work
- Mentoring
- Organisational skills
- IT
- Annual leave
Surveyor
BRC Jobs —Cardiff
- £26 an hour
- Full-time
- Computer literacy
- Maintenance
- Microsoft Office
- Annual leave
- Referral programme
Quick apply
Deputy Chief Operating Officer
Cardiff University —Cardiff
- £117,783 - £135,297 a year
- University
- Leadership
11d
Senior Official Controls Auditor
Food Standards Agency —Cardiff
- £42,596 - £52,700 a year
- Part-time
- Remote
- Presentation skills
8d

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Technical Officer

First Choice Housing Association
Cardiff

Quick apply

Job details

Permanent | Full-time
£37,349 - £42,869 a year
10 days ago

Benefits

Free parking
Casual dress
Health & wellbeing programme
Additional leave
Private dental insurance
Cycle to work scheme
Annual leave
Flexitime
Company pension
Work from home
Company events
Private medical insurance
Gym membership
Enhanced maternity leave
Flexible schedule
Bereavement leave
Enhanced paternity leave
Life insurance
Sick pay
On-site parking
Free fitness classes

Full job description

APPLICATION FORM ONLY - https://www.fcha.org.uk/jobs

FIRST CHOICE HOUSING ASSOCIATION LIMITED

Summary Terms and Conditions

First Choice wants to be an employer that attracts and keeps the best people. In addition to salary, we offer a range of benefits that aim to keep us competitive in the market place.

Hours of work: Standard full time hours are 35 per week, Monday to Friday. Flexible working hours including generous time off in lieu arrangements. We also offer agile working with a blend of home/office working. A working from home allowance is also provided of £50pcm.

Salary: SCP30–SCP35 - £37,349-£42,869.

Car: Business mileage paid at current HMRC mileage rates. The post also offers Essential Car User Allowance of £97.50pcm.

Pension: 10% employer’s contribution to company pension scheme with 3% mandatory employee contribution. The pension scheme is a salary sacrifice scheme operated by Royal London.

Annual leave: 26 days annual leave, plus paid leave for all statutory holidays rising to 27 in the January following 2 years’ service and thereafter a day per year until the maximum limit of 30 days.

Probation: Your employment is subject to a probationary period of 5 months from your start date.

Notice period: One month on either side.

Sickness pay: Generous sickness pay, plus enhanced maternity, paternity and adoption pay.

Health Plan: Tax-paid provision of HSF Health plan.

Training: Excellent training opportunities, study fees and exam leave.

Professional subscription: One professional subscription paid per annum.

Other benefits:

Death in service benefits
Critical illness cover
Health wellbeing packages including gym membership
Subsidised Christmas party (Gifted half day)
Annual health screening
Annual staff away day
Cycle to work scheme
Salary sacrifice including e-vehicle lease
Birthday off as an extra holiday
Sale and purchase of annual leave – up to 5 days

All benefits are provided and paid for at the absolute discretion of the Association. First Choice Housing Association reserves the right to amend, enhance or remove benefits subject to legislation, staff consultation and business operations. The Association is fully committed to diversity and it is our aim to provide all of our services and employment opportunities on a fair and equitable basis.

JOB DESCRIPTION – TECHNICAL OFFICER

Responsible to: Technical Services Manager

General aims: To assist in the provision of a comprehensive property improvement, safety and maintenance service to tenants of the association.

1.0 MAINTENANCE

To assist the Technical Services Manager in the monitoring and control of the delivery and expenditure of the association’s tenant focused planned and responsive maintenance programme.
To produce technical specifications, schedules of work and minor work contracts suitable for estimating and tender purposes, including disabled adaptations, major repairs, cyclical re-decoration, and refurbishment programmes aligning with WHQS requirements.
To administer five yearly stock condition and Welsh Housing Quality Standard compliance surveys and input, monitor and record accurately the results on the association’s database.
To undertake biennial maintenance inspections to maintain and monitor each properties condition ensuring FCHA homes meet WHQS. Identifying hazards, confirming future major repairs, and ensure property safety compliance using risk assessments and test procedures for fire, legionella, HHSRS, asbestos and thermostatic mixer valves.
To undertake pre and post inspection of work to ensure quality, value for money, compliance with the specification. Whilst monitoring contractor performance and addressing poor quality.
To undertake property and asbestos surveys, compile, maintain and record data relating to compliance with the Government guidance and statutory requirements.
To provide reports, as requested by the Technical Services Manager and advice on technical matters to all stakeholders.
To review fire risk assessments from supported properties and ensure compliance with The Regulatory Reform (Fire Safety) Order.
To monitor repairs target response times ensuring service delivery complies with performance expectations and meets WHQS requirements.
To ensure all works are undertaken in compliance with current rent setting, standing orders, Procurement Act 2023, WHQS and Health and Safety requirements.
To assist as trained Trusted Assessors were necessary in obtaining physical adaptation grants in liaison with relevant stakeholders.
To represent the association at technical forums and other relevant forums, as required.
To be familiar with and ensure compliance with legislation, WG requirements, Procurement Act and Contractors’ code of conduct.
To assist the Technical Services Manager with budget setting and monitoring of budgets.
To operate within all Consultants’ Standard Forms of Engagement including CDM Regulations, and Contracts.
To act as a key point of contact for tenants and contractors for the delivery of planned and reactive works.
To periodically undertake contractor meetings, ensuring key areas such as quality, health and safety, value for money and timescales are monitored.
To drive continuous improvement and best practice

2.0 OTHER

Uphold the Association’s Code of Conduct and other policies and procedures, setting high personal standards.
To identify and review risk and risk mitigation in all areas of work but specifically in relation to maintenance.
To attend and support at key stakeholder events.
Undertake all Health & Safety Responsibilities relevant to the role as outlined in the organisational Health & Safety Policy.
To undertake other duties as may be reasonably expected commensurate with the post.

The offices are based in Cardiff, but the role will require travel, largely in the Swansea area.

Full T&C's, application, job description and person spec can be found on our website: https://www.fcha.org.uk/jobs

Closing date: 9am on 07/08/2026

Interview date: 19/08/2026 OR 20/08/2026

Job Types: Full-time, Permanent

Pay: £37,349.00-£42,869.00 per year

Benefits:

Additional leave
Bereavement leave
Casual dress
Company events
Company pension
Cycle to work scheme
Enhanced maternity leave
Enhanced paternity leave
Flexitime
Free fitness classes
Free parking
Gym membership
Health & wellbeing programme
Life insurance
On-site parking
Private dental insurance
Private medical insurance
Sick pay
Work from home

Work Location: Hybrid remote in Cardiff CF15 7NE

Quick apply

Refine Your Search

service delivery officer jobs in cardiff, wls

Technical Officer

Admissions Officer

Widening Access Officer

Gatehouse Security Officer - Full Time

Case Reviewer (Cardiff)

Disabled Facilities Grants Officer

Accommodation Officer (Housing)

Health & Safety Officer

Culture and Capability Support Officer

Legacy & In Memory Fundraising Officer

Regional Administrative Officer - Wales Probation Services

Deputy Officer in Charge

Careers and Higher Education Advisor

Stakeholder Engagement Officer

PMO Officer (Full-time, fixed-term, maternity cover)

Compliance Officer (Fire Safety) - Cyson Cymru

Assessment Officer

Surveyor

Deputy Chief Operating Officer

Senior Official Controls Auditor

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