Engagement manager Work, Jobs in Carlisle, Eng (with Salaries)

Customer Engagement Executive
North West Recycling —Carlisle
- £28,000 - £30,000 a year
- Full-time
- CRM software
- Databases
- In-person
- Free parking
Quick apply
13d
Charity Manager
Carlisle Sight Support (Carlisle Society for the Blind) —Carlisle
- £12,480 a year
- Part-time
- Hybrid work
- Supervising experience
- Team management
- Budgeting
Quick apply
Environmental Officer
Leo Group Ltd —Penrith
- £33,000 a year
- Full-time
- Microsoft Powerpoint
- Continuous improvement
- Organisational skills
- Free parking
Quick apply
10d
Care Coordinator
Helping Hands —Carlisle
- £28,000 - £30,000 a year
- Supervising experience
- Recruiting
- Care plans
- Annual leave
- Employee assistance programme
Quick apply
Sales and Retention Manager
Everlast Gyms —Carlisle
- Weekend availability
- Business development
- Mentoring
- Training & development
- Employee discount
- Gym membership
Quick apply
Sales - Sales Advisor - UK
New Look —Carlisle
- Part-time
- Customer service
12d
Planning Policy Officer - CMB2635e
Cumberland Council —Carlisle
- £40,777 - £41,771 a year
- Full-time
- Hybrid work
- Analysis skills
- No degree
- Communication skills
- Annual leave
Outdoor Education Leader - CMB2374e
Cumberland Council —Keswick
- £16.61 an hour
- Part-time
- Experience working with children
Logistics Manager
Lionweld Kennedy —Marsh
- Full-time
- Continuous improvement
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Floor Manager (Coach) – Gretna Green
Nike —Gretna Green
- Weekend availability
- Customer service
- English
- Training & development
- Employee discount
Assistant Store Manager
Aldi —Carlisle
- £38,525 - £45,420 a year
- Customer service
- Retail management
- Cash handling
- Annual leave
- Employee assistance programme
Catering Manager
Compass Group UK —Carlisle
- Inventory control
- Sales
- Customer service
Sales Office Manager
Lionweld Kennedy —Marsh
- Full-time
- Team management
- Communication skills
- Time management
- Free parking
- Employee assistance programme
Marketing Director
H&H Group of Companies —Carlisle
- Marketing
- Business
- Leadership
- Annual leave
- Employee assistance programme
Sales Manager
Everlast Gyms —Carlisle
- Full-time
- Business development
- Leadership
- Employee discount
- Gym membership
Quick apply
Assistant Contract Manager (Milk Transport)
TP Niven —Lockerbie
- Full-time
- Analysis skills
- Continuous improvement
- Travel
- Free parking
- Store discount
Quick apply
10d
Leader Operations Administrator
HF Holidays —Keswick
- £15,100 a year
- Part-time
- Communication skills
- Employee discount
Quick apply
Duty Manager
Iceland —Carlisle
- £11.60 - £12.71 an hour
- Part-time
- Customer service
- Team management
- Retail management
- Employee discount
- Referral programme
8d
Technical Support Officer
Forestry Commission —Penrith
- £26,959 a year
- Full-time
- Hybrid work
- Customer service
- English
- Presentation skills
- Annual leave
- Employee assistance programme
Catering Assistant
Tullie House Museum & Art Gallery —Carlisle
- £12.76 an hour
- Part-time
- Serving
- Customer service
- Food service experience
- Employee discount
Quick apply
11d

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Customer Engagement Executive

North West Recycling
Carlisle

Quick apply

Job details

Full-time
£28,000 - £30,000 a year
13 days ago

Benefits

Free parking
Company pension
On-site parking

Qualifications

CRM software
Outbound sales
Customer service call handling
Inbound customer enquiry call handling
Client engagement
Filing
Databases
Relationship management
Customer support
Customer interaction
Business lead generation

Full job description

Job Description

Pay: £28,000.00-£30,000.00 per year

Job description:

Job Description

Job Title: Customer Engagement Executive

Contract: Permanent, full-time

Hours of work: 9am – 5pm

Reports to: Senior Customer Sales Representative

Salary: up to £30,000 per annum (dependent upon experience)

Main Responsibilities:

· Be a primary point of contact for all incoming calls and emails, responding to queries professionally and redirecting as appropriate.

· To take, close and process customer sales and orders from a range of customer types efficiency whilst demonstrating excellent customer service skills within set parameters and according to agreed strategy.

· To keep up-to-date with all Company prices, products, services, processes, terms, offers, etc, in order to provide accurate information and to allow opportunities to add value for the customer.

· Discuss and offer accounts to commercial prospects or clients not currently making use of trade services.

· Transmit information timely and in an appropriate and professional manner and format.

· Use of Company platforms, databases, storage mechanisms, software and hardware supplied, in order to store, record and compile information efficiently ¢.g. ensure all quotes provided are recorded as directed and followed up within time specified by line manager

· Maintain client files are kept up to date with all relevant information. Prioritise the sourcing of missing details; email addresses, telephone numbers, etc. Update systems, e.g. CRM with relevant information promptly.

· Provide clients with all necessary information e.g. in relation to Company products/services/their transactions.

· Proactively generate business, maintain and add to our client base. Contact current and prospective clients to generate jobs/cross sell/manage and maintain NWR-client relationship. Take responsibility for maintaining and increasing business, particularly from own customers. Seek to increase both quantity of customers and turnover value of customers.

· Take responsibility for creating a positive relationship with all NWR customers, especially with the clients for whom you are responsible. Proactively learn about clients’ business and their needs, both current and potential to effectively allow the meeting of customer needs. Ensure client is aware and informed about our full range of products, services and differentiators/USPs.

· Chase and process outstanding customer payments.

· Determine when an issue requires escalation and do so as necessary e.g.

· Keep line manager up to date with issues to allow for continual development to ensure excellent customer service is maintained.

· General administration including

· Maintain Company and client confidentiality at all times.

· Greet visitors at reception, ask them to sign in and offer refreshments, ensure that colleagues are notified immediately of their visitor’s arrival.

· Be an efficient and productive member of the team. Plan, prioritise and take direction to facilitate the aims and development of the Company.

· Adhere to Company policies and procedures at all times in particular the Company’s Health and Safety policy

Job Type: Full-time

Pay: £28,000.00-£30,000.00 per year

Benefits:

Company pension
Free parking
On-site parking

Work Location: In person

Quick apply

Refine Your Search

engagement manager jobs in carlisle, eng

Customer Engagement Executive

Charity Manager

Environmental Officer

Care Coordinator

Sales and Retention Manager

Sales - Sales Advisor - UK

Planning Policy Officer - CMB2635e

Outdoor Education Leader - CMB2374e

Logistics Manager

Floor Manager (Coach) – Gretna Green

Assistant Store Manager

Catering Manager

Sales Office Manager

Marketing Director

Sales Manager

Assistant Contract Manager (Milk Transport)

Leader Operations Administrator

Duty Manager

Technical Support Officer

Catering Assistant

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